Critter Control of New Jersey

Just okay. Very responsive in coming out to give me a quote, but I didn't hear from them after the job was sold - I had to call their office three days later to find out when they were coming. I then got a text from the salesman saying they'd be out at the end of the following week, much later than I'd wanted them there since the birds had begun nesting in the soffit again. Also expensive - about $500 for a job that took literally 15 minutes - about $80 of that was for the plastic cap they put over the soffit. Not a lot of companies do birds, though, so I went with this one.

They responded well to the negative review and made everything good.

They were fantastic, I would use them again if I had any issue and would recommend them to anyone and most importantly they were humane.

I was pretty pleased with the work. They did a good job.

Critter Control gave me a quote over the phone to catch and remove two racoons who had taken up residence in a house next door left abandoned after Sandy. The tech came the next day and was very knowledgeble about the tracks and places the racoons were frequenting. He placed a trap and the next day one of the bandits was in the cage. He came and took the cage and critter with him, but told me they were very busy and needed the cage elsewhere and he would bring it back. Well, he forgot to do so, BUT the other Racoon must have gotten upset without a mate so he vamoosed. I called Critter Control after a week and explained that they hadn't quite finished the job. The phone contact was very nice, apologized for the confusion and gave me a refund for the second racoon. Not perfect, but the result was still fine.

wonderful, made the repair very quickly

The included several incidents and each one went very well. We were very pleased with their quick response and service.

The professional quickly spotted the problem opening, and cleared the attic of the adult squirrels. Because there were young newly born squirrels, he placed a one-way exit only device where there squirrels were getting in. As he explained, the parent squirrels did the rest by calling out to their young who left the attic and house. No more problems since. The person who came was very knowledgeable and professional.

Took a while but found it, minimal disruption

Was good. They got it out and took it to a park and sealed they attic.

Got them out OK. But abatement methods were clumsy, damaging to siding and not 100% effective

They did a great job getting rid o 2 groundhogs an 1 skunk

Robbie and his team effectively got rid of the squirrels and sanitized and sealed our attic to prevent any further activity. We called them back a couple of times to come out and check what we were afraid were additional issues and each time, they responded to our requests quickly and checked out the situation.

Service was prompt and thorough.

I heard noises in my attic and for a few weeks and tried to hire local animal control services but they were unresponsive or too busy to come in a reasonable amount of time. I was reluctant at first to contact Critter Control of New Jersey because I live in Madison WI. However, I found a regional franchise here. Cody was not only responsive, professional and informative, but he worked in cold weather and solved the problem as far as I can tell at this time. He suggested preventive measures that I purchased. Since I was unable to compare completed cost quotes, I'm not sure I can rate the price as excellent, but it was in line with what other companies' speculations of what work might be needed. My only problem has been getting the promised warranty document from the franchise owner in Michigan.

EXCELLENT experience from beginning to end. We emailed on a Friday evening around 11pm and received an answer before 6am on Saturday morning...very impressive! Nate was out that same afternoon! Fortunately no "critters" got into our attic, and they did no damage on the outside. We had them out the following Tuesday to "raccoon proof" all areas they deemed necessary. Everyone was courteous, polite, and professional, as well as knowledgeable. Even had "booties" to put on while in the house! We would highly recommend them if you need service.

Amazingly painless process. I had been hearing scratching and running in my attic for a few weeks. I called Critter Control and they sent out a wildlife technician. He gave me a free inspection and formulated a plan to resolve the problem. They were professional and efficient. I was very impressed with their services and I would hire them again. Hopefully I don't have to!

It turned out great. They came in and got the bird nest out. Then they put a cage over my flute so no birds would go back in. I had to pay $150.00 just to get the bird out of there. It took about a second.

I called critter control because there was a horrible smell in house and exterminator suggested their might be a dead raccoon in the chimney. They said they would charge 300 if they got it out and 200 if they couldn't remove it. The guy arrived and said there was nothing in the chimney but he could obviously smell something in the house so he looked around. Couldnt find anything. Wanted his boss to come out and make sure he wasn't missing something. Boss arrived and looked around. Couldn't find anything. As he was about to leave he saw that someone had left a frozen turkey on the ground in basement, that was the source of the smell. I gave him garbage bags and my nephew took it outside. We joked about it, I tipped him (and the first guy for trying), and he left. The next day my card was charged the 200. I called and talked to a last (can't remember her name, deeper voice), and she very rudely told me that was the service charge for coming out and that they had 2 people come. I told her that I didnt ask for the second guy to come to my house and that they didn't find any critters. She continued to be rude and have a nasty attitude about everything. She ended with, "well we found the source of the smell and tipping was up to you". I told her that she was very rude and even though the 2 guys were as nice as can be their customer service was horrible and that they should call it a service charge when you book them and let people know what its is. Again, a nasty reply after that. I hardly ever write reviews, but I immediately did after this conversation. They should be ashamed of themselves for charging $200 for a service call and train her (Colleen? Maureen?) better on how to talk to people. I did not give all F grades because they were available next day, they guys were nice and on time, and if something was in the chimney I thought the price was not horrible to get it out since I can't go up there. I'm not saying they shouldn't have a service charge for just coming out, but $50 to 100 would be more appropriate. AND DEFINITELY LET THE CUSTOMER KNOW THIS AHEAD OF TIME!

It was fine. They are very good. They haven't been here since last year. That's how good they are. They did a pretty good job of getting the squirrel out of our attic. I don't know what the price is, but I didn't think that it was extraordinary. We didn't have to sell the house to pay for it. They did an excellent job and we were pleased with them and we would use them again if we have to. They came right when we asked them to come. I don't know if it was that day or what it was, but we didn't sit around waiting for them. We were very pleased with that they did. We were satisfied with the cost of it. We would use them again. I hope we don't have to, but I would if we did.

I think it was over charged just to relocate the bird nest. They did a good job the price just was not good for me.

They came out. They put some sealer around. Took some money and left. They came out right away. I had a problem with bats getting into the house and after they did some remediation, the bat problem went away. It

But we never went ahead with his work because his estimate was so far above anybody else's. On punctuality, it really wasn't a question on punctuality they really didn't do any work for us. That doesn't apply. No, absolutely not I would not use them again.

There was a nice young man that came out. He had to make a couple trips. I thought the price was a little exorbitant but he seemed to do his job. I've not had any problems since then. I'd say they are a little pricey and you should get an estimate. I later found out you can go to some of the bigger companies that do the same type of work and precautions for less money I believe. I would get pricing from someone else first and if they are close then I will probably use them again. 

The young man that represented them and did the work was very nice. He was very cordial and very professional. He went the extra mile to try to get up there with a ladder. My only concern was the price but he did have to drive 40 miles to get back but he did do it. He was an A. 

They do a good job. They went up on the roof and made an assessment not only where the squirrels got in but also as to where they might try to get in next. They put up metal to seal up the holes. I was really happy with them. You paid the one time and then not the next because it was all the same service. He said if you hear noise call us. They would come and see if there was another hole that they missed. We didn't hear anything so they just came back and removed the things and sealed it up.