Care Temp Heating and AC

Provided a window AC unit to keep the house comfortable until the new system was installed. Showed up on time and completed the installation in one day.

It went very well. I got a new unit that does it all in one. It's been fantastic this whole winter. Very professional, didn't try to shove anything down my throat, just gave me the info and let me make the decision.

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Told my neighbor who was supervising the visit that my freon smelled burnt and that I needed to replace my whole system. He told her she needed to replace hers also-which has been running flawlessly after doing nothing to it. This is a senior community and I'm sure the company thinks they have an easy mark when they encounter a single woman.  Previously to this they convinced me that I had to replace my water heater for which they charged me $1700.00.

They're terrific. Their prices are fair. They were here the same day.

I called them, and I got snide remarks from their office help saying that it was 105 degrees outdoors.  They told me to turn the thermostat up.  The compressor outside wasn't working.  I wasn't getting cold air through the vents.  I was told that they would come around.  They went up in the attic and adjusted something, and it worked for about ten minutes.  They didn't stay here that long.  After they left, it didn't work again.  I called again, and the office was snotty again.  She said that they were all busy and out in the field.  She said they would be here tomorrow.  I told her that I wasn't here during the day.  It couldn't be fixed during the day.  This went on for a couple of days.  Finally, one guy came back.  They went up in the attic and looked at the air handler.  He said he had adjusted something, and it still didn't work properly.  I gave them the rest of the money because I thought the thing was working well.  Then, the owner called me and insulted me over the telephone because I called three times.  He said he was going to come and pull the air conditioner out of the house.  He was going to send the police over.  He didn't have to because I called the police.  When the cops came, there were three trucks at my house, and I wouldn't let them on the property.  The cop told me I couldn't stop the check, so I gave them the rest of the money.  I finally had somebody out to find out the real problem.  I got permission to have a whole unit put in.

We were very satisfied with the work and the people. We spent $5000 on that service. The people were good and they handled everything promptly. They were here on time and finished on time.

Our air conditioning failed late in the day on one of the last hot days of the season. Company responded quickly after hours, recommended early am appt. next day to avoid off-hours surcharge because the weather forecast showed the evening would become cooler. Technician showed up on time, quickly performed the repair and made recommendations on how to improve performance of our air conditioning system.