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About us
At The Grout Man LLC , our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.
Business highlights
Se habla espanol
11 years of experience
Services we offer
Stone & Tile
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.683 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 2% | ||
| 4% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 83 reviews
Pauline G.
Aug 2023
Grout: Replace or Repair
I hired The Grout Man to regrout and re caulk my bathroom. Mike showed up on time, very professional clean on the job. He is amazing at this type of work and and articulate. I would definitely call the Grout Man again and if I do Iâ ll specifically request Mike come to do the job.
David N.
Jun 2023
Grout: Replace or Repair
Responsive and on budget
Response from The Grout Man, LLC
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Elizabeth S.
May 2023
Google Review
We had the grout man over a couple months ago to look at some bathrooms. For the estimate he showed up on time, let me know that there was some grout that could not be fixed in a way that would hold without a full reno (I didn’t know and he could have just done it and charged me), and left an estimate with no pressure or nonsense. The re grouting was fast and still looks great four months onward. No nonsense, on time, low pressure, and friendly people.
Response from The Grout Man, LLC
"Thank you very much for kind words a I'm glad that you're happy with it after 4 months"
Teresa H.
Apr 2018
Grout: Replace or Repair
I was very unhappy with the service~ The owner of the company seemed very friendly. He sent out a worker to redo the grout/caulk of my shower. I was told he would be here most of the day~ He was in and out in 2 hours. There was big holes with the caulk and grout were it had not been filled in all the way... and they didn't do around the shower door frame. I called them back and the owner himself came out. I was told it should last a long time. Within a few weeks the caulk was peeling away from the shower floor pan. I didn't bother calling them back again to fix~ Very disappointed.
Response from The Grout Man, LLC
"As far as timing I never know how long something is really going to take. I can only just take a guess. As far as the caulk failing, I do give a one year warranty because sometimes the defect could be on the manufacturer and not our end. As far as not doing around the shower door he might have told you that we could put scratches in there if we do it and you might have told him don't do it then because anytime you put metal blade on a metal door you can scratch it. But if this is a job that we did in less than a year you still do have a warranty and you can call and get it touched up for free. I always tell everybody that if you're happy great."
Chris A.
Mar 2018
Grout: Replace or Repair
Sloppy work that I had to have them redo the right way. A lot of huffing and puffing while he did the work.
Response from The Grout Man, LLC
"I thank you for letting us touching it up and making it look the way you expected it to. sorry about the huffing and puffing I'm surprised about that because Mike is normally wouldn't do that he's like the friendliest guy I know you might have misread vibes he was throwing off or something"
Ellen P.
Mar 2018
Grout: Replace or Repair
Great job! Very satisfied.
John K.
Mar 2018
Grout: Replace or Repair
William C.
Feb 2018
Grout: Replace or Repair
Great job...Well done.
Mayur P.
Jan 2018
Grout: Replace or Repair
Jack and his crew are fantastic. They showed up on time. Cleaned up after their work. Priced very reasonable for the professional work they do. Friendly and professional. We would highly recommend him. Very good at his job.
Lei Z.
Dec 2017
Tile & Grout Cleaning
I have being told it was a whole day job, finished in 4-5 hrs. charge $1,123 for it
Response from The Grout Man, LLC
"we don't do the jobs for an hourly rate. I always come and take a look at the job and I give you a free estimate. at that time I give you a price. sometimes the job takes us longer to do and sometimes they don't take as long. but he had a written estimate. I charged him the price that I told him it was going to cost. he did not pay any more than the estimate said. and at the end of the job he tried negotiating with me. we did everything that we promised. there was nothing wrong with the job. but he felt that he deserved the discount because it didn't take as long as I thought it would probably take even though we had the price IN WRITING he k"
Anita M.
Dec 2017
Grout: Replace or Repair
Great job! Told us what our options were and answered our questions. He gave a reasonable estimate on what we decided. Was friendly and professional. We would highly recommend him. Very good at his job.
Audrey D.
Nov 2017
Grout: Replace or Repair
My shower looks beautiful! My bathroom was remodeled professionally and the grout starting cracking within 3 years. After the job was done by the Grout Man, it looked nicer compared to the job by the remodeling company. He was friendly, had a good work ethic and was detail oriented. Thank you for doing such a wonderful job.
Bob J.
Oct 2017
Grout: Replace or Repair
Great work. Pleasant experience from top to bottom. Was on time for estimate and for day-of-service. Conscientious about cleanliness and was very professional.
Steve W.
Oct 2017
Grout: Replace or Repair
Absolutely outstanding job recaulking tub and shower area. Looks like new. Cleaned up after, arrived on time and patiently answered any questions I had. I would highly recommend
Linda M.
Sep 2017
Grout: Replace or Repair
Very good work cleaned up after job
William P.
Sep 2017
Tile & Grout Cleaning
did good work and was clean when left
Alice M.
Sep 2017
Grout: Replace or Repair
very good work
Vincent E.
Aug 2017
Grout: Replace or Repair
cleaned up after job, finished job on time.
Linda L.
Aug 2017
Grout: Replace or Repair
Steve G.
Aug 2017
Grout: Replace or Repair
Jack was very polite and took his time working with me, even though my project was small (grouting the seams of the shower). After the first application, I still saw some leakage, and found the source. He came out and sealed those areas for no extra charge. After vigorous testing, the leaks have been completely sealed. I asked him about two other projects, and he was honest about the work, suggesting that we would need to retile those rooms. He recommended another contact for that work. A less honest person would have done the job anyway, knowing it wouldn't last. I highly recommend Jack the Grout Man and his associates!
Kabita D.
Jun 2017
Grout: Replace or Repair
He charged $1200 for grouting around a bathtub in one bathroom. In the second bath, he cauked around a shower and fixed 2 rows of tiles in one wall and put a cement board in it. Caulikg of the shower and bathtub was $400 ($200 each), cement board was $200 and putting the tiles back was another $200. He charged $400 for urgent service because I called him the day prior. This is in a townhouse and the bath sizes are SMALL. It took him less that 3:30 hours to do the job. He had told me that it would take him all day. The bathrooms were cleaned by a professional service the day prior so no clean up of damaged grout or caulk that he needed to work on
Response from The Grout Man, LLC
"We NEVER do emergency work. This lady made me feel really bad because she had a kid with MS im another state that she had to get back to. I told her that I would lose a lot of business to take this on I would have to charge her a lot of money. I gave a written estimate. She was more than happy with the price until I was finished with the job. I did not charge her a dime more than the written estimate.the job was left clean. But who hires a cleaning service right before a company has to rip out a piece of your wall. the cleaning service comes AFTER the dirty job.The job really took 6 hrs not 3.5. this is what I get for doing a favor."
Malcolm R.
Jun 2017
Grout: Replace or Repair
He is perfect.
Jeffrey B.
May 2017
Grout: Replace or Repair
We have very complex tiling so this work was more complicated than a typical repair. He had to remove multiple layers and do it, slowly. It still didn't look quite right so on his own he ripped the new partial grout out and did a slightly different shade. Spent the time and effort to do a hard job right. And all this for a very reasonable cost. Strong recommend.
John L.
May 2017
Grout: Replace or Repair
reliable
Jessica D.
Apr 2017
Grout: Replace or Repair
Showed up on time, was very respectful in my home and was very efficient.
Licensing
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FAQ
The Grout Man, LLC is currently rated 4.6 overall out of 5.
The Grout Man, LLC accepts the following forms of payment: CreditCard
Yes, The Grout Man, LLC offers free project estimates.
No, The Grout Man, LLC does not offer eco-friendly accreditations.
No, The Grout Man, LLC does not offer a senior discount.
No, The Grout Man, LLC does not offer emergency services.
No, The Grout Man, LLC does not offer warranties.