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Top Cleaning Service, LLC

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

We are a commercial and residential cleaning provider with more than 20 years experience in all phases of the cleaning business. All of our employees are covered by workers compensation and we keep in effect a liability insurance policy coveraing all of our work. Our fees are affrodable and we don not require you to sign any contratcs. We do not subcontract our work out. All of our enployees are trained and supervised.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Commercial Cleaning, House Cleaning, Window Washing, Floor Care, Power Washing, Carpet Care, Move-Outs, Move-In, Organizational Services, New Construction, Building Maintenance, Cleaning, Garbage Compactor Services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
0%
3
0%
2
11%
1
44%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 1-9 of 9 reviews

Jewel M.
06/2014
1.0
house cleaning
  + -1 more
Non-responsive
Description of Work: The provider never showed up and did not call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jose B.
04/2014
1.0
house cleaning
  + -1 more
Not well.
Description of Work: This provider hung up the phone when I inquired about cleaning services. Not very professional.

Rating CategoryRating out of 5
responsiveness
1.0


William S.
10/2013
1.0
house cleaning
  + -1 more
When I was finally contacted I was met with, and quot; Yeah I guess you got my name from Angie's list, what is it you want done?and quot;, she never stated her name or the name of the company/ service (thank you caller ID). I explained that I was looking for a post construction cleaning of my whole house and then bi-monthly cleanings. She explained her pricing, $25pp/hr and and then asked me how long I thought it would take to clean my house and how many people should she send? Isn't that her job? I asked her if she could come out and take a look and give me an estimate and her response was, and quot;Well I would send 4 people and it would probably take 3 hrs so you can figure out the math can't you? Call me if you want your house cleanedand quot; and hung up. I was completely blown away by how unprofessional she was.
Description of Work: I had to call twice before receiving a call back. When I was finally contacted I was met with, " Yeah I guess you got my name from Angie's list, what is it you want done?", she never stated her name or the name of the company/ service (thank you caller ID). I explained that I was looking for a post construction cleaning of my whole house and then bi-monthly cleanings. She explained her pricing, $25pp/hr and and then asked me how long I thought it would take to clean my house and how many people should she send? Isn't that her job? I asked her if she could come out and take a look and give me an estimate and her response was, "Well I would send 4 people and it would probably take 3 hrs so you can figure out the math can't you? Call me if you want your house cleaned" and hung up. I was completely blown away by how unprofessional she was.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
2.0

$300

Philip F.
10/2013
2.0
house cleaning
  + -1 more
They never responsed to my messages or my requests.
Description of Work: I tried giving them a call twice on different days to hire them for some cleaning services.

Rating CategoryRating out of 5
responsiveness
2.0


Martha A.
06/2013
5.0
house cleaning
  + -1 more
Norma and two other women arrived about fifteen minutes late, but went straight to work. Our house is a three bedrooms, two baths ranch. They used our vacuum cleaner and we provided the granite and laminate wood flooring cleaners. They did a great job. We have arranged for them to come back on a biweekly basis.
Description of Work: General house cleaning included changing of linens on three beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Louis M.
05/2013
5.0
house cleaning
  + -1 more
They came to the rescue on short notice, and dealt with a challenging situation. It took three people four hours of hard work to clean the place - including closets, cabinets, and most notably a blackened range in the kitchen. Of course it helps to be there, to see that everything gets done. They warned me that using oven cleaner would require ventilation at the time and periodically for a day or two after. Prior to arrival of my significant other, everything was spotless!
Description of Work: Move-in cleaning of a 1000 sq ft apt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHAEL R.
12/2012
5.0
carpet cleaners, window cleaning, house cleaning
  + 1 more
It went well! The house looks great! No complaints.
Description of Work: Window Cleaning, Floors, bathrooms, living room, family room...did and initial 4 hour cleaning...very thorough

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cynthia F.
08/2011
1.0
house cleaning
  + -1 more
Estimate provided date scheduled then date canceled by provider due to the lack of air conditioning in my home.
Description of Work: Estimate was given start date was decided upon then email sent to me that service was canceled and would not be completed because I did not have air conditioning in my home. A date of service should not have been scheduled until staffing was secured to do the job, most company owners know their staff well enough to be assure you had someone to do the job. Previous providers never scheduled service nor gave an estimate for the work when they were told there was no AC

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
4.0


Response from Top Cleaning Service, LLC
I learned that there was no air conditioning in the home while performing the walk through. Even though it is summer and very hot, I felt that my employees would not mind the fact that there is no air if done early in the morning. Once I started trying to staff the job, not one of my employees would agree to cleaning this home stating various health issues like high blood pressure, etc.... I immediately contacted the homw owner and explained why we could not go forward. During our interview the home owner did state that three other companies also refused to clean her home because of the lack of air conditioning.

amy B.
05/2011
5.0
blind cleaning, carpet cleaners, dryer vent cleaning, floor cleaning, house cleaning, pressure washing, window cleaning
  + 5 more
Excellent!
Description of Work: Top Cleaning Service is our contract cleaner at Knob Hill Country Club in Manalapan, NJ. The owner/operator of the company asked me to give the service a review. I agreed and must say that they are professional and thorough. I have given this company several referrals. Commercial as well as residential and all have come back and confirmed that they are indeed the folks to call if you need to have your business or your home cleaned to perfection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO Box 96, Tennent, NJ 07763


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Carpet Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Pressure Washing,
    Blind Cleaning

    FAQ

    Top Cleaning Service, LLC is currently rated 4.2 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Top Cleaning Service, LLC accepts the following forms of payment: Check
    Yes, Top Cleaning Service, LLC offers free project estimates.
    Yes, Top Cleaning Service, LLC offers eco-friendly accreditations.
    No, Top Cleaning Service, LLC does not offer a senior discount.
    Yes, Top Cleaning Service, LLC offers emergency services.
    No, Top Cleaning Service, LLC does not offer warranties.
    Top Cleaning Service, LLC offers the following services: Commercial Cleaning, House Cleaning, Window Washing, Floor Care, Power Washing, Carpet Care, Move-Outs, Move-In, Organizational Services, New Construction, Building Maintenance, Cleaning, Garbage Compactor Services.

    Contact information

    PO Box 96, Tennent, NJ 07763


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM