GRAFE SMALL ENGINES

Great tune-up service on my Sears lawn tractor. Highly recommend this company.

I just dropped off my lawnmower one day without even calling ahead, and a few days later he called for me to come by and pick it up. He did a great job, the lawnmower works even better than last year. In addition to the tune up (changed oil, oil and air filters, spark plug, and blade sharpening), he also replaced the inlet needle and cleaned/rebuilt the carb.

It took a few days to get done since I was one of many people getting their lawn mower serviced at that time of year, but the old lawnmower works better. He replaced the oil, oil filter, spark plug, air filter, tuned it up, cleaned the carburetor, changed the fuel, and sharpened he blades.

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Did not receive any update from business so went back a few weeks later. Was told that they check some things but need to check some more because they could not find the problem. Called mid-November but generator was not ready. Called the beginning of December, generator was still not ready. Went to business around the second week of December and was told they hadn't got back to the generator because they had gotten busy. In my mind i am thinking really? I am a customer, who brought you an item to be repair two months ago, but you were to "busy" to service my item. I told them I would take the generator with me. They brought the generator out with the carburetor parts and air filter parts in a plastic bag . Because I hadn't called to tell them I was coming to pick it up it wasn't put back together. Never received any update calls from them during this whole time. I would not recommend this business to any of my friends or acquaintences.

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The snowblower was tuned up, oil change,new sparkplug, and parts lubed. The shoot was broken and needed to be replaced which it was. I have used Grafe several times before and have always been very satisfied with the work performed and the cost. I would have no problem recommending Grafe to anyone needing small engine work.

Because Kenvil Power mower will no longer work on Yard Machine products, they recommended Grafe Small Engines to handle my riding mower repairs. I called Grafe Small Engines and, even though I live only 9.22 miles away according to Mapquest, they will not pick up in my area. Since I have no means of transporting my tractor, they will not help me out.