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Atlantic Pool & Spa

Pool and Spa Servicing, Pool Construction and Installation,

About us

Atlantic Pool & Spa is family owned and operated.

Business highlights

Emergency services offered
27 years of experience

Services we offer

Inground pool installs, Spas, Excavation, Concrete and paver patios, Liner replacements, Pumps, Filter, Heaters, Safety covers, Chemicals, Service, Weekly maintenance

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • PayPal
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%

Filter reviews by service

Showing 1-3 of 3 reviews
Christine H.
Jul 2014
1.0
Pool and Spa Servicing
.
Response from Atlantic Pool & Spa

"Hi [member name removed], As per our private message communications, when you reached out to me I responded to you within 24 hours. I let you know that we currently do not service above ground pools that we only offer maintenance agreements on in-ground pools and I thanked you for reached out to us. I think your review is a bit premature since you did not use our services. Please reach out to us directly if you were unhappy with our communication. Thank you for reaching out to us. Have a great day! Regards, Amy"


Jerry S.
Apr 2013
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$4,000
The job went well. Company was a recommendation of my builder and I was pleased overall.

Paul S.
Aug 2012
2.0
Pool and Spa Servicing
$4,000
For the first task of repairing the line we discussed in detail how they would fix this issue as it would require cutting the concrete around the pool. They assured me the patch would be professional. They did warn me the color would not match as the patch was new and the old concrete was faded. I understand this and agreed to that as there is no way around it. That being said they didn't match the existing concrete which was poured and a more coarse blend so he new concrete which was simply quikrete in bags would never match both in color and texture. Also they left trowl marks in the patch and it had raised and low spots. Very poor workmanship. I asked them several times to at least level the patch. They attempted it once. I will need to level it and add a more coarse blend to at least help it match.The color will fade over time (I hope). The plumbing was done well and they used PVC piping as expected. the yonly buried it 6" under the ground though, not a huge deal since the pool is drained in winter. I will live with that. The second job was the liner which they performed satisfactorily. The biggest gripe I have here is they lied to me during te sell. They stated that after the liner was installed they would "open" the pool. They never came back to "open" the pool after it was filled. I had to open the pool myself and call them to come back and at least install the hardware. Not what I expected for $4k.
Overall they were more expensive than others and did not deliver on price. I will not use them again.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Atlantic Pool & Spa is currently rated 2.7 overall out of 5.
Monday: 7:30 AM - 8:00 PM Tuesday: 7:30 AM - 8:00 PM Wednesday: 7:30 AM - 8:00 PM Thursday: 7:30 AM - 8:00 PM Friday: 7:30 AM - 8:00 PM Saturday: 8:00 AM - 7:00 PM Sunday: 8:00 AM - 7:00 PM
Atlantic Pool & Spa accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard
Yes, Atlantic Pool & Spa offers free project estimates.
Yes, Atlantic Pool & Spa offers eco-friendly accreditations.
No, Atlantic Pool & Spa does not offer a senior discount.
Yes, Atlantic Pool & Spa offers emergency services.
No, Atlantic Pool & Spa does not offer warranties.
Atlantic Pool & Spa offers the following services: Inground pool installs, Spas, Excavation, Concrete and paver patios, Liner replacements, Pumps, Filter, Heaters, Safety covers, Chemicals, Service, Weekly maintenance

Contact Information

12 Hazel St, Stanhope, NJ 07874

Service Hours

Sunday:8:00 AM - 7:00 PM
Monday:7:30 AM - 8:00 PM
Tuesday:7:30 AM - 8:00 PM
Wednesday:7:30 AM - 8:00 PM
Thursday:7:30 AM - 8:00 PM
Friday:7:30 AM - 8:00 PM
Saturday:8:00 AM - 7:00 PM
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