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RevitaRUGS
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Commercial Carpets or Rugs Cleaning Service,
About us
We are proud to be the first company in the country using a proprietary chemical-free wash system, which combines purified soft water and organic soap to effectively clean and restore the life and vitality of your rugs. Find out why even the Culligan Man is talking about RevitaRUGS and why cleaning with purified soft water is so important at www.culligannj.com. We are experts in removing unpleasant pet odors, guaranteed. Our services include wash, anti-bacteria/anti-allergy, stain protection, over dye and repair & restoration all done by experts in their field. Manhattan customers can reach our local office at (212) 221-1867.
Business highlights
Emergency services offered
14 years of experience
Services we offer
Antiques, CT as well as PA, DC, MD., NY, Persian, Rug cleaning, Silks, VA, Viscose and all types of natural fibers. We service most cities in NJ, anti-allergy/anti-bacteria, over dye, repair & restoration. We specialize in Oriental, stain protection
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.719 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-19 of 19 reviews
Alex S.
Mar 2017
The team at Revita Rugs has come through splendidly for us. In an effort to clean and repair 5 antique carpets, four 18th century Aubussons and one 19th century Savonnerie, we interviewed several companies. Hamid from Revita impressed with his knowledge and sophistication, having trained and worked in antique carpet restoration in Europe. All our interactions with the company from start to finish of the job have been prompt, professional and beyond reproach. A very large carpet had to be repaired on site and Christina came with her tools to do this. Special natural pads were used under the carpet so as not to damage them. A special anti microbial, anti dust mite treatment was added. Colors are now more vivid. I understand only natural methods were used, including Australian lanolin. We thank Hamid for his expertise in helping preserve these objects.
Donna H.
Dec 2016
They did a wonderful job. Repairs are costly and cleaning is expensive but my antique rugs never looked so good. And, I cannot find the areas that were repaired - they did such a good job of repairing.
Diane T.
Jul 2016
My rugs were restored to their original beauty but even better as they have a bit of age on them now. I'm very pleased.
Michael T.
Nov 2015
they picked up the rug at an agreed to time, gave me a quote for the "deep washing" and did the work. they sent me before and after photos of the rug and explained that if we wanted to rug to be perfect, they could re-dye some of the background by hand for an additional charge. we decided to take the rug and try it at home before deciding on further work. they delivered and installed the rug and we are delighted with it as is. it is so much cleaner and brighter and the stained areas look fine in our light and furniture environment. they do good work and are very easy to deal with, tiffany was our contact person and she did a great job of working with us.
Andrea S.
Oct 2015
unknown
Margaret M.
Aug 2015
They did a great job. They provided an estimate based on sizes and photos, came promptly to pick them up, and then provided the exact cost once they saw the actual rugs and their condition. They were prompt on delivery, and would have helped place all the rugs, but our apartment wasn't ready for that yet. The rugs look great-colors are much brighter. The only downside was the cost. It cost as much to clean some of the rugs as they cost new to buy. But overall I was very satisfied and would recommend them!
Response from RevitaRUGS
"Ms. [Member name removed]: We are very grateful for your review of our services, your feedback means a lot to us. In order to provide excellent customer satisfaction, companies need to hire qualified people and constantly train their staff. We attract highly skilled people by providing excellent health benefits, and a just salary. We have also invested heavily in systems and processes that are capital intensive. You see the bright colors in your rugs, in part due to our industrial strength soft water purification system installed by Culligan NJ, and our use of organic based soap. Yet, with all of our extra expenses, we are very competitive to any "In Plant" rug cleaning company. We aim to grow while maintaining our superior standards, and concentrate on 100% customer satisfaction. Cost is a value/performance/trust proposition, we certainly appreciate your evaluation of our performance. Happy to have been of service to you, revitaRUGS management"
Pamela P.
Jul 2015
Punctual, excellent communicatiion by phone and email from start to finish. Work was completed on schedule. No surprises. Pickup and delivery were free.
Martha K.
Jun 2015
The service was amazing. They came right on time, picked up the rugs and took them without any issues. Once at the warehouse, I received an email with photos of the rugs in the condition received and a preliminary estimate of the cost. When they returned the rugs the experience was just as excellent and professional.
Response from RevitaRUGS
"[member name removed]; Thank you for taking the time to share your experience on our services with other Angie's List users. We value your business, your opinion, and your feedback. Our philosophy is to build our business based on word of mouth by satisfied clients, exceed expectations, and continuously work on improvement. Thank you. revitaRUGS Team"
Robert B.
Jun 2015
The rugs were picked up when promised and returned one week later. They came back to us loftier, plusher and more vibrant, with REALLY white fringe. Super job; we will definitely use this service again in the near future. Our only negative comment (and this was in no way a big problem) is that we had not heard from RevitaRugs in several days regarding the status of the rugs--we had to contact them to see when they would be returned. It just so happened they were delivered the same day we called.
Response from RevitaRUGS
"[member name removed]: Thank you for taking the time to share your review of our services with the Angie's list users. We are pleased to know you are happy with your rug cleaning service. We are constantly working on improving and streamlining our processes, and making sure we serve each one of our customers with best end result. Human error or computer error can be addressed and fixed with proper training, and procedures. Your valuable feedback is very much appreciated it, and will be used to train our staff on follow-up calls and emails. Thanks revitaTeam"
Carlos R.
Jun 2015
Excellent all around. These rugs were at least forty years old and were
stained and faded. They came back looking like new. I'm only sorry
mom was not around to see the change. Rugs were picked up and delivered.
Service was top notch. Highest recommendation. Revita's cleaning and
restoration of rugs is impressive and unique.
stained and faded. They came back looking like new. I'm only sorry
mom was not around to see the change. Rugs were picked up and delivered.
Service was top notch. Highest recommendation. Revita's cleaning and
restoration of rugs is impressive and unique.
Response from RevitaRUGS
"Dear (removed member name): We greatly appreciate you review of our recent service. Our business relies on word of mouth, and sharing your feedback with other Angie's list members provides a great personal experience for them. Thanks. Regards, revitaRUGS Team"
David S.
Jul 2014
unknown
Response from RevitaRUGS
"We are pleased to see you are happy with our services and the end result. We appreciate your observation regarding our representative, Sam, and the effort and time involved in removing and transporting heavy rugs. He is a great asset to us and we value his partnership. We wish you a happy fourth of July weekend in advance. Thanks revitaRUGS Management"
Judith P.
Apr 2014
great
Response from RevitaRUGS
"Mrs. [removed member name], We thank you on behalf of revitaRUGS team and, we are very grateful for the time you took to review our business. Regards, Azita Goldman"
Trisha S.
Feb 2014
They charged a fair price, did a great cleaning job and completed the job as estimated. They were punctual and professional.
Amy K.
Jan 2014
I had used these guys before when I first moved here late last year, they cleaned 2 rugs with pet problems for me. I gave them to my son and his wife, the rugs were too big for my apartment here.
I then bought a brand new modern cream color rug for myself, and unfortunately a guest dropped some red wine right in the middle of the rug during the holidays. Not remembering the name of this company and misplaced my receipt, I searched Angie's list and Google Viscose rug. Their name came up and sounded familiar. Sure enough my info was there in their computer and they said they specialize in viscose. I was still skeptical they could get the stain out and a bit of drive to drop off, but I wanted my rug back right-away.
I have to say I am shocked with the result, It looks perfectly clean and even feels softer to my bare feet than before! I dropped my rug on the 6th, and picked it up on the 8th. I highly recommend these guys, they worked miracle with my cream rug. Incidentally, I had called other rug cleaners for price shopping, they basically told me to kiss my viscose rug goodbye, there is no way to clean the wine stain!!!!
I then bought a brand new modern cream color rug for myself, and unfortunately a guest dropped some red wine right in the middle of the rug during the holidays. Not remembering the name of this company and misplaced my receipt, I searched Angie's list and Google Viscose rug. Their name came up and sounded familiar. Sure enough my info was there in their computer and they said they specialize in viscose. I was still skeptical they could get the stain out and a bit of drive to drop off, but I wanted my rug back right-away.
I have to say I am shocked with the result, It looks perfectly clean and even feels softer to my bare feet than before! I dropped my rug on the 6th, and picked it up on the 8th. I highly recommend these guys, they worked miracle with my cream rug. Incidentally, I had called other rug cleaners for price shopping, they basically told me to kiss my viscose rug goodbye, there is no way to clean the wine stain!!!!
Lynda A.
Jan 2014
.
Response from RevitaRUGS
"We thank you for review our rug cleaning services, it was a pleasure serving you."
Jane P.
Nov 2013
I have to say I've used at least five specialty carpet cleaners in NYC over the years, and Revita really stood out on all attributes. They couldn't have been nicer, more responsive and accommodating but, the proof is that the rug they cleaned has a new vibrancy we haven't seen in a long time--not at all artificial but restorative to what it used to look like. We are delighted with the quality of the cleaning and with the service provided.
Response from RevitaRUGS
"Thank you so much for your kind comments. looking forward to serving you in the future."
Joyce L.
Jul 2013
I was attending a architectural trade show and this rug cleaning company had a booth explaining their offering of a natural rug cleaning services. I spoke to Ms. Azita Goldman who was manning the booth about their cleaning process and services. After hearing her excellent sales pitch, she inquired about the company I had used in the past. I mentioned the name. and she replied that her company was much better and that my well known company was not actually doing the work, but was sending my rugs to another company to do the work.....( I have since found out this not t be true) Anyway, after several unreturned calls to Ms. Goldman and finally speaking to their customer service, they came right away and picked up my rugs for this natural cleaning process and returned them in a god cleaned condition.
However, upon the return of my rugs, these non professional furniture movers were in a hurry to leave my home. I noticed right away after they had left they had cause a large scratch and dent in my dining room on my hardwood floors exactly where they had placed my sofa. I telephoned the company with in 3 minutes after the crew left and complained to customer service what just happened to my floor. I was rudely told by the customer service rep that they were not in the hardwood floor business and that they were sorry, period. I then took a picture my floor and emailed it to their contact on their website. I RECIVED AN EMAIL TELLING ME THAT THEY WOULD REPAIR THE FLOOR. After several weeks or promises and of no show appointments, I finally just gave up on this company! I therefore contacted a professional hardwood floor company and had them make the repair as needed, which ended up being a big repair job.
However, upon the return of my rugs, these non professional furniture movers were in a hurry to leave my home. I noticed right away after they had left they had cause a large scratch and dent in my dining room on my hardwood floors exactly where they had placed my sofa. I telephoned the company with in 3 minutes after the crew left and complained to customer service what just happened to my floor. I was rudely told by the customer service rep that they were not in the hardwood floor business and that they were sorry, period. I then took a picture my floor and emailed it to their contact on their website. I RECIVED AN EMAIL TELLING ME THAT THEY WOULD REPAIR THE FLOOR. After several weeks or promises and of no show appointments, I finally just gave up on this company! I therefore contacted a professional hardwood floor company and had them make the repair as needed, which ended up being a big repair job.
Response from RevitaRUGS
"(deleted member name), We apologize for not meeting your expectations. I forwarded you a copy of our exchanged e-mails through our private communications, confirming our scheduled date to repair the scratch on your floor. We regret your floor was scratched, accidents happen. We agreed to have a professional fix it. The 4th of July week was ahead and we could not book any qualified repairman before the 12th of July. We should have also reconfirmed the appointment a couple of days before. You refused our servicemen, on that day; due to a misunderstanding of the scheduling date. We strive for quality and exceeding our customer’s expectations. For your inconvenience, we would like to offer you a free rug cleaning anytime in the future. On a separate note, company owners attend trade shows and in addition to the brochures or catalogs, sometimes they exchange business cards. However, to book the order for any service, one contacts the company's main line and speaks with their sales or service department. I regret you were unable to personally get a hold of me. Business obligations and similar trade shows leaves me little time to personally assist my valuable customers. Again, we regret we did not meet your expectations. Best regards, Azita Goldman"
Betty S.
Mar 2013
I was looking for a reliable company to clean my wool rug. It had carving and hand knotted tassels.
I saw an ad for Revitarug which said they are experienced cleaning oriental and other expensive rugs.
I was very happy with this experience.
They were polite, helpful and specific on the telephone. They answered my questions and quoted a price.
When the men came to pick up my rug, they put on booties and gloves to handle it!
Communication was excellent.
My rug was returned again by 2 men in the booties. They laid it out for me.
It looked great- clean and like new!
The price was less expensive than many ot the other local places I called.
I highly recommend!
I saw an ad for Revitarug which said they are experienced cleaning oriental and other expensive rugs.
I was very happy with this experience.
They were polite, helpful and specific on the telephone. They answered my questions and quoted a price.
When the men came to pick up my rug, they put on booties and gloves to handle it!
Communication was excellent.
My rug was returned again by 2 men in the booties. They laid it out for me.
It looked great- clean and like new!
The price was less expensive than many ot the other local places I called.
I highly recommend!
Tina K.
Oct 2012
The experience was excellent.
Licensing
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FAQ
RevitaRUGS is currently rated 4.7 overall out of 5.
RevitaRUGS accepts the following forms of payment: CreditCard
Yes, RevitaRUGS offers free project estimates.
No, RevitaRUGS does not offer eco-friendly accreditations.
No, RevitaRUGS does not offer a senior discount.
Yes, RevitaRUGS offers emergency services.
No, RevitaRUGS does not offer warranties.