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Empire Today

3.8(
4
)
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

Business highlights

66 years of experience

Services we offer

Empire Today offers quality, Hardwood, Laminate, Vinyl, get professional room measurements and an all-inclusive price estimate. Plus, name brand Carpet, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.84 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%
Write a review
Showing 1-4 of 4 reviews
Court S.
Nov 2020
1.0
$1,300
I had carpet installed in August this year in my basement. Installers did ok job from what I thought. We were happy with the carpet until we were vaccuuming the other day and it pull up a seam where the carpet was put together. I called to empire and was told it was not covered under warranty because I used a VACUUM on carpet! How embarrassing! It’s either an install or product defect. We’re very let down this this. Do not use empire! Their products suck!! Feel free to message me for pictures of the job!
Response from Empire Today�

"Dear customer, we apologize for your experience and sincerely apologize for the inconvenience. We've located your order and will be in touch with you soon."

Eli P.
Oct 2017
1.0
$7,200
I cancelled the order. We scheduled the installation out several weeks to be sure that it would be done in one day. I got three calls and emails over the past few days to ensure I would be here in the morning and to confirm the installation. This morning, I got an automated call saying we would be the second stop. At 10:15, I called asking where they were. I was told, “20 minutes”. At 11:45 I called again and was told they were just finishing up and would be on their way. At 12:45, I got a call from the installer saying he would be here in 20 minutes. I called again at 1:15 and was told they were just finishing up and would be here soon. They finally came at 2:45 and told me they could not do this in one day. I told them to leave and I cancelled the order. I had a reservation in a local hotel since we were told we could not walk on the new floor for 24 hours. We lost the deposit for that. While Empire is returning my deposit, I have lost a lot of money today due to appointments I had to refuse, not to mention the hotel deposit. I cannot recommend Empire to anyone.
Response from Empire Today�

"Dear Customer, We sincerely regret to hear that you were inconvenienced by a missed installation. We understand that your order was cancelled per your request. If you have further questions and/ or concerns please contact us at customersupport (at) empire-today.com. Thank you."

Roger S.
Oct 2017
4.0
Yes, I recommend this pro
$1,600
They are excellent and did a very good job. I would use them again and recommend them to others.
Response from Empire Today�

"Thank for your positive review! We're very glad to hear you had a very positive experience with us, and look forward to working with you on future projects."

Dee S.
Mar 2017
5.0
Yes, I recommend this pro
$4,500
Hi Dynell, We wanted to let you know what a fabulous job Marco and Eduardo did on our floor. We are thrilled! Marco did an expert job on our steps; and he was proud of his work too! Thank you again! We would highly recommend them to do another job for anyone! Sincerely, Diane and Randy Smith Mendham, NJ
Response from Empire Today�

"Our mission is to make beautiful new floors easy for our customers and we are thrilled to hear that your experience came with ease from start to finish. We hope to work with you on future projects. Thank you."

Jennifer L.
Jan 2017
5.0
Yes, I recommend this pro
$9,500
I was completely satisfied with the work performed. The workers arrived on time & ready to to do the job - removing carpet from 2 rooms and installing wood floors. The men were respectful of my things and cleaned up the work area before leaving. The job was completed in 1 day. The floors are beautiful. I plan to have them back to do more rooms.
John D.
Jun 2014
2.0
unknown
Response from Empire Today�

"It’s disappointing that our pricing did not meet your expectations. Because we are a full-service company, our pricing is all inclusive and covers product costs, installation labor, and any additional requested services. We also offer price match guarantee. We understand that you’ve gone with another company, but we’d still like to know more about your experience and would be happy to discuss your concerns. If you’d still like to speak with us, you can reach us at 888-588-2315 x4195 or [email protected]. Thank you. Jeanette Ramey, National Customer Service Manager"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today� is currently rated 3.8 overall out of 5.
Empire Today� accepts the following forms of payment: CreditCard
Yes, Empire Today� offers free project estimates.
No, Empire Today� does not offer eco-friendly accreditations.
No, Empire Today� does not offer a senior discount.
No, Empire Today� does not offer emergency services.
No, Empire Today� does not offer warranties.

Contact Information

Located in South Hackensack, NJ

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