Give yourself the lawn of your dreams with a hand from your local lawn service experts. For nearly 50 years, Lawn Doctor's experts have been helping homeowners achieve greener, healthier grass. By using superior materials, relying on exclusive equipment, and customizing one-of-a-kind lawn service plans for every client, we give your grass exactly what it needs to thrive. The result? A lush, thick lawn that you and your family will fall in love with. If you're not 100% satisfied, we'll make it right. It's that simple. We are an independently owned and operated lawn care franchise. We have been in business for over 20 years and voted outstanding franchise by our corporate office all years we have been in operation.
Aeration, Fertilization, Lawn Care Services, Seeding, Weed Control
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
28% | ||
17% | ||
0% | ||
22% |
"Hi Ms. [Member Name Removed], I'm sorry to hear you are so unhappy with your experience. However, Lawn Doctor offices are individually owned and operated and my office doesn't service the Middletown, NJ area. The office you are looking for is; Lawn Doctor of Middletown-Lincroft-Oak Hill. The owners name is Jerome Flyge and his contact numbers are (732) 817-0996 and (732) 637-7544. I'm sure he will be able to rectify your situation. I would appreciate you removing the failing grade off of my site as we haven't had any type of business relationship. If I can be of any further help, please feel free to contact me directly. Kind regards, Rob Rybeck General Manager Lawn Doctor of Somerset 732.246.1101"
"Hi Mr. [Member Name Removed], Thank you for taking the time to leave such a wonderful review! We here at Lawn Doctor love to get feedback from our clients. I look forward to giving you a lawn we both can be proud of for many years to come. Kind regards, Rob Rybeck General Manager 732.246.1101"
"Hi Mr. [Member Name Removed], I understand how it can be frustrating to not see the results you were expecting. In all fairness you hired us in late July. We made one visit to your lawn and applied two treatments. After numerous times contacting you, we were never advised there was an issue with service. After never receiving payment, the account was cancelled and the remaining services were never completed. Please give me a call if you would like to discuss this matter."
"Thank you so much for taking the time to post this review and for being a client the past two years. We are looking forward to taking care of your lawn again this season."
"Thank you for taking the time to post this so that I can see where we came up short in meeting yours and your lawn's needs. I';m sorry to hear that your experience with us did not meet your expectations. Our service does continue from season to season, however you may cancel your service at any time. We do make sure this is referenced on all paperwork that is left at your home. We did make several phone calls and emails to let you know your lawn was on our schedule. The last thing we would want to do is perform a service for someone that does not want it. The difference in pricing is only because you began your service with us at the very end of July 2015 and missed the Spring treatments for that season. The new season began in 2016 with your lawn scheduled for the full program. Your price per application was kept to the same cost. It does take time to get a lawn into shape and get the weeds under control, especially with missing the Spring treatments. We do count on you to be our eyes between applications. If you see a problem or weeds pop up, we offer unlimited free service calls, just call the office and we will return to treat. I would love to have another opportunity to show you how well our program works. If you would like to discuss this, I can be reached anytime. Best regards, Rob Rybeck General Manager 732.246.1101"
"Hi [Removed name], I'm sorry your experience with Lawn Doctor wasn't a great one. However we are a locally owned franchise company and my office doesn't cover Massapequa, NY. I'm sure if you contact the owner of the local branch at 516-586-5528 that treats your lawn or our corporate headquaters at (800) 845-0580 they will address all of your concerns. Again I apologize that Lawn Doctor of Massapequa fell short of your expectations, but to give my franchise a failing review isn't fair as we have never had a business relationship of any kind."
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