"It was great working with both you and your grandmother to find a solution, and we look forward to reading your updated review. If there’s anything else you need, please don’t hesitate to reach out. We are here to help."

"Hi [Member Name Removed], thanks so much for the awesome review! It’s great to hear that your roof and gutters were done in just two days and that everything looks amazing. Ivan’s fantastic, and we’re glad he made you feel so at ease throughout the process. We really appreciate your trust and are happy to have helped!"

"Thanks so much, [Member Name Removed]! It’s awesome to hear that the windows, siding, and gutters teams, along with Ryan, Chuck, and Breanna, all did a great job. We’re really glad everything went smoothly!"

"Thanks a lot, [Member Name Removed]! It’s great to hear Chuck made everything clear from the start and that Chris and the crew did such a great job with the windows. It’s awesome to hear you’re so happy with the results. We appreciate the recommendation!"

"Thanks, [Member Name Removed]! We're really glad to hear you're happy with your new roof and gutters. C.H. and the team will be pleased to know their hard work paid off. We appreciate your recommendation!"

"Thanks, Mark! We're glad to hear the job was quick and effortless and that your new gutters look great. Your feedback on our efficiency is much appreciated!"

"Thank you, Nadia! We're pleased to know you received a detailed explanation of the roofing work. Your satisfaction is our priority!"

"We’re happy to hear the project was done on time and to a high standard. It’s wonderful to know Taylor was warm, friendly, and knowledgeable. Thanks so much for the recommendation!"

"We pride ourselves on our professional service and offer a variety of financing options tailored to each customer's unique situation. If there's anything specific you'd like us to address or discuss further, please don't hesitate to reach out to us at (855) 963-4663 or [email protected]."

"We're glad you're happy with our service!"

"We're thrilled to hear that your roof replacement went smoothly and that you're pleased with the outcome!"

"We're delighted that you found our team to be awesome, professional, punctual, and personable!"

"Your satisfaction is our priority, and we're pleased to know you're happy with our workmanship and materials."

"We strive for excellence in every job, and we're glad we could meet your expectations."

"We're delighted to hear you're satisfied with the quality of our workmanship and the materials used. Your comments will be shared with our team."

"We appreciate your feedback regarding our pricing. We aim to offer fair and transparent estimates tailored to our customers' needs."

"We're glad to hear that the leaks have been resolved to your satisfaction."

"We're happy to hear that you're satisfied with our work and crew professionalism. Thank you for choosing us."

"Ms. [Member Name Removed], We apologize for your experience. As we discussed on the phone, due to adjustments to our pre-estimate process in response to COVID precautions earlier this year, we were unable to ascertain the extent of the wood damage to your home via our virtual process. Once we were able to safely send someone to your home, we immediately informed you of the options in the change of scope. After you opted for a refund, I submitted the request the same day to our office team and I’ve shared that email request with you as proof we had no intention of holding your deposit. Our staff, working remotely, unfortunately missed the request which led to the delay. Once I saw this review, I dug in, found the problem, and expedited the refund. I also called you to personally apologize. As the owner, I take responsibility for that error and apologize. We strive to provide a great experience for our customers while always keeping our employees safe. Like all businesses in America, we’ve had to adapt to the unusual circumstances brought on by this pandemic. As a whole, I’m very proud of my team and how they have managed to maintain their high level of professionalism during this time. Once again, I apologize that in this instance we were not able to meet our own high expectations for customer service."

"We're deeply grateful for your kind words and thrilled to have earned your trust. Delivering quality work and exceptional service is at the core of what we do at Home Genius Exteriors. Thank you for sharing your positive experience with us!"

"We're pleased to hear that you found our customer service excellent, and that Jon and Patrick provided you with valuable information during your consultation."