Princeton Lawn & Landscapes

"Hi [Member Name Removed], I think you have us mixed up with someone else, we did not do your work. Here is your Angie's List inquiry and our response. Thank you Princeton Lawn care [Member Name Removed] pk - Landscape Yard or Gardens Where: [Member Information Removed] Kendall Park, New Jersey [Member Information Removed] Additional Details: back yard need to be cleaned up, some holes need filled and some humps need to be leveled and also like to get grass in back yard Set Status & Add Notes Hi [Member Name Removed], Thank you for the inquiry, we do not service your area at this time. Thank you, Princeton Lawn Care"

"We appreciate the kind review. At PL&L, we take intense pride in finding, developing and retaining the finest associates. Thank you for recognizing our great team!"

"We appreciate the kind review. Most appreciated is your recognition of the diligence and professionalism that our fine crew demonstrates every day. We look forward to collaborating in the future."

"Thank you for your kind review. We strive for consistency at PL&L and are pleased and grateful that our consistency was recognized."

"It was a joy to work with [Member Name Removed] When a customer is open to ideas we cannot resist adding on freebies. We were grateful for the valuable input she offered and were able to enhance her project by utilizing the very much appreciated input. We look forward to working with [Member Name Removed] again. Its fun!"

"We appreciate every review posted and try to learn from each review we receive. We were not surprised we were not the lowest bidder on this project. At Princeton Lawn & Landscapes, our intent is to be the highest quality provider, not the lowest priced provider. We provide a 5-year warranty of all our hardscaping projects which explains why we were not the lowest bidder. As our 28 A ratings testify, we offer superior quality and great value but not the lowest price."

"We are grateful for the positive review and wish we could provide even more customers snow removal services. Unfortunately, the demand is overwhelming so we are not able to take on additional residential snow removal customers at this time."

"Working with [Member Name Removed] was rewarding and fun. He was open to new ideas. Our 3D design software allowed for the merger of all of our ideas and collaborate to create an effective design."

"It is our pleasure to maintain the homeowner's residency with weeding and clean up, as well as mowing their lawn. We look forward to working for them in the near future."

"We enjoyed working at this customer's beautiful residence. We are delighted they are satisfied with our service, as we are intensely dedicated to giving each customer the same."

"We enjoyed working at this customer's beautiful residence. We are happy they are pleased with our service as we are intensely dedicated to giving each customer the same."

"Our services are in great demand and we did not get to this job as quick as we should have. The Customer requested tilling to a depth of 4 to 6 inches The depth measured 5 to 7 inches after we tilled. I am the owner and I measured it myself. We embrace diversity in our staff and our customers and strive to treat all types of folks with respect. In my opinion our team was not treated with respect. We would never work for this customer again."

"We enjoyed working at this customer's beautiful residence. We are happy they are pleased with our service as we are intensly dedicated to giving each customer the same."

"The customer is absolutely correct We are embarrassed by our uncharacteristic mistake Our Office Manager was suddenly hospitalized 4 weeks ago ad our customer service and follow up was substandard while we hoped for return Although she is not able to return, we have hired an outstanding new Office Manager and our service again superb."

"Every single statement made by [name removed] conflicts with evidence that is being submitted to Angies's List The men she attempts to demean by calling "boys" are between 25 and 37 years old as their driver's licenses indicate. She claimed at the time they did not speak English, however they are fluent in English. Pictures of all seven evergreens clearly show they were not damaged Pictures indicate that that the very old flagstone is not damaged. In fact it looks very good for such an old patio. These pictures that are also being submitted to Angie's List. Two small broken pieces of flagstone were pointed out to [name removed] prior to the cleaning of the patio which she acknowledged at that time. After completion she claimed that those to pieces were broken during cleaning. She became very agitated and said she would not pay us. And in fact she still owes money to our company. Written notification was given prior to the work that stated the bill would be $685. A copy of this email is being forwarded to Angies's List. We are still attempting to collect that debt. There was no polymeric sand on the windows. It is common knowledge the polymeric sand would not likely adhere to such a glass surface. If it did it could be easily removed. There was no polymeric sand on the flagstone. if there was it could and would have been easily removed. We have 24 previous reviews. 21 A ratings, 2 B ratings and one C rating. Our body of work speaks clearly to our consistent quality and credibility The pictures being to Angie's List speak clearly to the credibility of this review."

"It was a pleasure working with you and your family. Tom and I will pass your kind words on to our team members. we look forward to providing you with outstanding lawn maintenance in the 2015 season"