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About us
Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.
Business highlights
31 years of experience
Services we offer
Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Geek Squad - Best Buy
Reviews
4.213 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 8% | ||
| 23% | ||
| 0% | ||
| 8% |
Filter reviews by service
Showing 1-13 of 13 reviews
Joseph R.
Dec 2016
Computer Repair
They are very good and attentive to your needs when you call up the 800 number or bring your computer to the Geek Squad office.
Rita G.
May 2013
Computer Repair
They were rude on the phone. They couldn't help me for a week and a half. They said it would be $500 extra for something to be expedited.
Christine & Martha B.
Aug 2012
Appliance Sale
My experience was very good. They put it in our vehicle for us as well and we installed it ourselves.
WALTER W.
Jul 2007
Computer Sales
Best Buy is a company I will not use again to buy a computer. They do not have great customer service and they blow you off. You buy from them and then they seem like they want to get rid of you. They also do not have the greatest policies in general if you ask me.
RICHARD R.
Jul 2007
Appliance Sale
I have no complaints with the sales department at this store. I think the people go out of their way to help you if you need it. I think the prices are pretty standard in terms of what you ask. I think that the appliance we bought has held up fine to date so that leaves me having no outstanding complaints with this company at this point in time.
PAT P.
Jul 2007
Computer Repair
My experience with Best Buy was okay. I will tell you I would use them to purchase small items or computer parts but I would never use them to buy a large computer system. They are not knowledgeable enough in my opinion. They also charge way too much. The sales team is okay.
LEON S.
Jul 2007
Appliance Sale
Best Buy is a large business. They do have a good selection of appliances however. They run sales that are not going to be as good as some other places, but the sales people know what they are talking about. The prices are in line with what other companies are asking and I made out pretty well getting an appliance through them.
RITA S.
Feb 2007
Computer Repair
They tell the temperature, they rotate, and they come with remote control. If it falls over it will automatically turn off so it doesn't cause a fire. Best Buy provided excellent customer service and gave me suggestions outside the box.
Anonymous
Jan 2006
Computer Repair
THEY CAME IN AND SAT DOWN AND GOT TO WORK. THEY WERE VERY KNOWLEDGEABLE ABOUT WHAT THEY WERE DOING AND WERE VERY GOOD. THEY GOT IT ALL FIXED IN A VERY TIMELY MANNER. I WAS VERY HAPPY AND SATISFIED WITH THEIR SERVICES.
LOUISE Y.
Jan 2006
Computer Repair
THIS COMPANY DID A GREAT JOB WITH MY COMPUTER. I AM HAPPY I USED THIS COMPANY. THE COMPUTER HAS BEEN WORKING A LOT BETTER SINCE IT HAS BEEN UPGRADED.
Anonymous
Jan 2006
Computer Repair
IT IS FAIR BECAUSE I EXPECTED TO PAY A LOT LESS, AND HE CHARGED MUCH MORE WITHOUT EXPLAINING THAT IT WAS GOING TO BE MUCH MORE. THE PEOPLE WERE NOT VERY PROFESSIONAL.
Anonymous
Dec 2005
Computer Repair
THEY WOULDN'T GIVE ME A PRICE QUOTE OVER THE PHONE, SO WE HAD TO TAKE IT TO THEM TO GET AN ESTIMATE AND SINCE IT WAS ALREADY THERE, WE HAD THEM FIX IT. I THOUGHT THEY WERE EXPENSIVE, BUT OUR COMPUTER IS FIXED AND NOTHING HAS GONE WRONG WITH IT SINCE.
SALVATORE L.
Jun 2005
Computer Repair
BEST BUY'S SERVICE TECHNICIANS WERE VERY HELPFUL AND FRIENDLY. MY COMPUTER WAS FIXED AND READY FOR ME TO PICK UP ON THE DATE AS PROMISED. ALSO GAVE ME A FOLLOW-UP CALL THE NEXT DAY TO SEE IF EVERYTHING WAS GOOD.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact Information
925 PATERSON PLANK RD, Secaucus, NJ 07094
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