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Geek Squad - Best Buy

Founded 1994 • With Angi since June 2005

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Amenities

Free Estimates
no
Warranties
90 days
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.4

(13) Verified Reviews

Write a review
Showing 1-13 of 13 reviews
Joseph R.
5.0
12/13/2016
They are very good and attentive to your needs when you call up the 800 number or bring your computer to the Geek Squad office.
Description of Work
PC Repair
Category
computer repair
Rita G.
1.0
05/14/2013
They were rude on the phone. They couldn't help me for a week and a half. They said it would be $500 extra for something to be expedited.
Description of Work
I called Geek Squad to fix my computer.
Category
computer repair
Christine & Martha B.
5.0
08/21/2012
My experience was very good. They put it in our vehicle for us as well and we installed it ourselves.
Description of Work
I purchased a small 12000 unit A/C.
Category
appliance sales
LEON S.
5.0
07/16/2007
Best Buy is a large business. They do have a good selection of appliances however. They run sales that are not going to be as good as some other places, but the sales people know what they are talking about. The prices are in line with what other companies are asking and I made out pretty well getting an appliance through them.
Description of Work
I purchased my last oven and range from Best Buy. I really cannot remember what I paid, but it would be safe to say I paid around or about a thousand dollars. I did not get a warranty on these items from Best Buy. I got those on my own elsewhere.
Category
appliance sales
WALTER W.
3.0
07/16/2007
Best Buy is a company I will not use again to buy a computer. They do not have great customer service and they blow you off. You buy from them and then they seem like they want to get rid of you. They also do not have the greatest policies in general if you ask me.
Description of Work
Best Buy sold me my last HP computer with a printer, monitor and speakers
Category
computer sales
PAT P.
3.0
07/16/2007
My experience with Best Buy was okay. I will tell you I would use them to purchase small items or computer parts but I would never use them to buy a large computer system. They are not knowledgeable enough in my opinion. They also charge way too much. The sales team is okay.
Description of Work
I bought my fax/printer/scanner/copier that is Epson from Best Buy.
Category
computer repair
RICHARD R.
5.0
07/16/2007
I have no complaints with the sales department at this store. I think the people go out of their way to help you if you need it. I think the prices are pretty standard in terms of what you ask. I think that the appliance we bought has held up fine to date so that leaves me having no outstanding complaints with this company at this point in time.
Description of Work
We bought our washer from this company. It is one of those where you load the clothes through the top of the unit.
Category
appliance sales
RITA S.
5.0
02/15/2007
They tell the temperature, they rotate, and they come with remote control. If it falls over it will automatically turn off so it doesn't cause a fire. Best Buy provided excellent customer service and gave me suggestions outside the box.
Description of Work
I purchased two Accutemp heater fans.
Category
computer repair
LOUISE Y.
5.0
01/30/2006
THIS COMPANY DID A GREAT JOB WITH MY COMPUTER. I AM HAPPY I USED THIS COMPANY. THE COMPUTER HAS BEEN WORKING A LOT BETTER SINCE IT HAS BEEN UPGRADED.
Description of Work
UPGRADED/REPAIR THE MODEM.
Category
computer repair
5.0
01/30/2006
THEY CAME IN AND SAT DOWN AND GOT TO WORK. THEY WERE VERY KNOWLEDGEABLE ABOUT WHAT THEY WERE DOING AND WERE VERY GOOD. THEY GOT IT ALL FIXED IN A VERY TIMELY MANNER. I WAS VERY HAPPY AND SATISFIED WITH THEIR SERVICES.
Description of Work
GOT RID OF TWO COMPUTER VIRUS'
Category
computer repair
4.0
01/26/2006
IT IS FAIR BECAUSE I EXPECTED TO PAY A LOT LESS, AND HE CHARGED MUCH MORE WITHOUT EXPLAINING THAT IT WAS GOING TO BE MUCH MORE. THE PEOPLE WERE NOT VERY PROFESSIONAL.
Description of Work
THEY DID SOME ROUTING.
Category
computer repair
3.0
12/20/2005
THEY WOULDN'T GIVE ME A PRICE QUOTE OVER THE PHONE, SO WE HAD TO TAKE IT TO THEM TO GET AN ESTIMATE AND SINCE IT WAS ALREADY THERE, WE HAD THEM FIX IT. I THOUGHT THEY WERE EXPENSIVE, BUT OUR COMPUTER IS FIXED AND NOTHING HAS GONE WRONG WITH IT SINCE.
Description of Work
OUR COMPUTER WASN'T WORKING RIGHT, SO WE TOOK IT TO THEM AND THEY FIXED IT. I THINK WE JUST HAD A VIRUS THAT THEY REMOVED.
Category
computer repair
SALVATORE L.
5.0
06/15/2005
BEST BUY'S SERVICE TECHNICIANS WERE VERY HELPFUL AND FRIENDLY. MY COMPUTER WAS FIXED AND READY FOR ME TO PICK UP ON THE DATE AS PROMISED. ALSO GAVE ME A FOLLOW-UP CALL THE NEXT DAY TO SEE IF EVERYTHING WAS GOOD.
Description of Work
COMPUTER POWER SUPPLY WAS REPLACED,ALSO INSTALLED A NEW VIDEO CARD. PAID FOR CLEANING/REMOVAL OF FOREIGN MATTER IMPACTING FUNCTIONALITY OF COMPUTER.
Category
computer repair

Phone

Address

925 PATERSON PLANK RD

Secaucus, NJ 07094

Map showing Geek Squad - Best BuyView larger map

Service Categories

Computer Repair
Appliance Sales and Installation
Computer Sales
TV Sales
TV Repair
Stereo and Home Theater Systems

Other Information

Services offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Payment options

American Express
Check
Discover
MasterCard
Visa
Financing Available

FAQ

Geek Squad - Best Buy is currently rated 4.4 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

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