METROPOLITAN DOOR CO.

Schedule appointment for today, (9/6) the lady gave me a time frame from 9 to ? It was already 11 or 12pm, called and left message asking what time I can expect them. Garage door technician called back saying the lady never told him about our appointment and he will not be able come. Thanks for wasting our morning.

Installation was done quickly and we'll. All old parts were removed and work area swept clean.

Work was scheduled for Friday afternoon. Workman showed up on time and performed the installation in about an hour and a half. Door is operating smoothly and quietly. Job well done.

The estimate was quick and informative. Once I decided to use them they were in contact with me providing updates regarding door arrivals and installation date. The installer came first thing in the morning and took a little over 6 hours to complete they didn't even take lunch. I noticed a rip in the rubber seal at the bottom of the door and they were able to replace it right away.

BAD. Waited 4 days to get a service call. The technician was very friendly- no issues. I was told that the company would not attempt the repair the worn/broken cables an attempt to remedy the situation in case their were other issues. It is an older door & they didn't want to get involved- they would only replace the entire door. Complete waste of my time.

Installation went quickly, cleanly, on time and no surprises. Very satisfied customer.

very good and was a difficult job. Thank you

Within 30 mins of contacting the Metropolitan Door Co. via Angie's List website, someone came to service my broken garage door! The work was done efficiently and professionally by Mike and when he reviewed the work done, he noted that he found other components were in need of replacing. Because the labor was already covered, the price for the parts was minimal and I had those rollers replaced too. I forgot to use the 10% discount offer via Angie's List, but still felt the cost of the labor/parts was fair (although, to be honest, I didn't shop around for estimates, just used Metropolitan Door Co because they had installed an electric door opener for me last December and did a good job then). Overall a very good experience, highly recommended, and I'd use them again in the future.

The sales process (handled by Mike) was informative and very low-pressure, and I had to question the bid price because is was so much lower than what I was expecting. I had one other estimate (via Costco's vendor) that was much higher, even with the Costco incentive included. (A third vendor didn't even return my call.) Installation took about 6-7 hours for both doors. I was surprised to see Mike return as the installer, and he had a helper for maybe half that time. They connected the doors to our existing openers. No issues at all with the doors as installed, and we've gotten lots of complements on how they look.

Metropolitan was one of five service providers that I reached out to for my installation. Not only were they the quickest to send a technician out to inspect the garage and provide a quote, but they were also the most affordable. They were quick to respond to my persistent questions (as a first time home buyer) and installed the doors within a week of me signing their term sheet. At first glance, there were no problems with the doors and they were just as expected. I quickly realized that there was no way into my garage should my electricity cut out, which was obviously a huge concern. A quick call to the company revealed that they thought an old coal closet was a functioning door (despite it being sealed shut many years ago) and would act as an emergency exit. Once I explained the situation to them, they quickly set up a time to come back and install an emergency release to make sure I did not find myself in any precarious situations, which I appreciated very much. Professional, respectful, courteous and affordable. I will absolutely be referring them and using them again in the future.

They came and did beautiful work. Nice and clean, answered all our questions and were very courteous. Would be happy to do business with them again.

Metropolitan Door Company was terrific. I called at 8:30am to inquire about getting a new garage door opener installed and by 11:30am my new opener was installed and everything was tuned up. The repairman was professional, neat, and friendly and explained how to operate the new unit. Would definitely recommend this company and will use them again when my second (very old) garage opener goes.

I had three estimates and they were all within $100 of each other so price was not a factor in choosing them. I originally had them come out in January and that they had mentioned to me that it would be difficult to get a good seal given that the driveway apron was so damaged. I had planned on getting that addressed anyway and they suggested I hold off on the garage doors until that was fixed. I appreciated that advice and I waited until this summer to replace the doors. Once I gave them the go ahead it took about a week to schedule the service. I went with the highest 'R' value doors since I have water pipes that run through the garage and had problems with freezing over the past winter. The price difference was not significant. The installation went smooth and everything worked fine. There was no mess at the end of the day and they removed the two old doors. There was a slight issue in that the doors didn't pull back far enough when they were opened which is a problem for me since our garage has a low clearance to begin with. I called them the next day and they came back within a few hours to fix it. I would definitely recommend them to others.

They were very prompt in responding. they were prompt, knowledgeable, and easy to work with. Showed up when they said they would, and were knowledgeable.

Gave estimate, ordered parts and did a excellent job 1

I called in the morning looking for someone to come out to see what was needed to repair the garage door and when I got home that night, the job had been completed. Excellent service!.

From all the estimates I got this company gave me the best price for the door we wanted. Then they even lowered the price on an upgraded door so we got the best insulated door for the best price. The order came fast and they were professionally installed by Scott and Chris. The door looks so beautiful and the garage door opener is so quiet and smooth. It came with a wireless keypad so we can open the door from the outside with a code. Then they even gave me an internet gateway for FREE so now I can open/close the door using my pc, tablet or phone anywhere. Great feature!!. We're so happy with the quality and service we got from this company.

We have two garage doors in our warehouse one electric and one manual. The have both not been serviced in a while and of course the manual slid off track and the electric just stopped working. It was around new years and understandably they were not available right away but we scheduled the next available appointment and they were very punctual. They serviced both doors alot faster than we anticipated and the price was very reasonable. I will definitely use them for all future maintenance work and would recommend them to everyone else.

This is company that installed this door and opener back in 2000 and it hasn't needed a thing done until now. Good installation and good service this time around.

Gus the owner and scott the installer were both very professional and courteous. Would use them again!

I was not sure what to expect from Metropolitan Door Co. as I was using them for the first time solely on the reviews that I found on Angies List. I was extremely happy to find out that they were very professional, courteous and delivered on promise. This was my first experience with Angies List and I must say that it has been a very good experience. Scott, the Metropolitan Door technician, came on time and I found him to be a thorough professional - very experienced, methodical and thorough. He quickly assessed what was wrong with the garage door and replaced the broken cables and springs. He recommended that my rollers were worn out needed to be replaced. He also did a complete tune up of the garage door. Based on the work he did on the first garage door, I asked him to look at the second garage door which was working perfectly alright. I requested him to replace the rollers on the second door and did a tune up. Overall, I am very happy with the service and will use them again for my future garage door service needs.

From start to finish this company was courteous, professional, reasonably priced, on time and great with communication. It's easy to book service calls and installation with them as they are very accessible. The quality of my beautiful new doors and the whisper quiet new door motors are amazing! These doors not only look beautiful but they will help keep my house warmer. The installers worked most of the day & took away all the old materials. They left the site clean and even helped me with putting in the new codes for my outdoor keypad.

I moved into my house 20 years ago the garage door was at least 5 years old then. I wanted to have the bottom gasket changed as it was worn out (after about 25 years or more) i remembered a sticker on the inside of the door It was Metropolitan door co. They installed this door about 25 years ago! I figured if they were still in business they would be the ones to call. They were! I have never had a problen with the door but like I said I wanted the worn gasket replaced and figured I would have them inspect and "tune up" the door. They changed gasket (double size door) serviced opener,greased and oiled all moving parts and adjusted torsion springs. All in for $165.00! Im hoping they are still in business in 25 years when I need another gasket!!!

I called their office on the morning of 23.May and spoke with the friendliest staff. I explained what was needed to be done and got the quotation for the work. The technician came in the afternoon and got the work done within the time stipulated. The technician who came was extremely friendly and ensured that everything worked perfectly. He also gave some sound advice on the garage door opening system and maintenance. Its very refreshing to see that there are still small businesses out there who treat customers with kind and care and provide the best solutions. I am planning on overhauling my entire garage opening system in the near future and will definitely hire Metropolitan back for planning and installation. My sincere thanks for a professional job very well done. Guru Shastri Edison, NJ

Great experience. Installer was on time and did great work.