Hoffman Plumbing & Heating

Highly Disappointing. I read great reviews online and decided to use this company to replace my old gas boiler. Rich the owner is a typical salesman, very polite and enthusiastic. He went through the sales pitch and he seemed ok. on December 2022, Rich came with 2 other employees around 8 A.M. At around 2 pm, he and another technician left since he stated he had a nightmare job that was not finished the prior day that he needed to complete. He left one technician behind who didn't finish until 6:30 P.M. He had to call Rich a few times before discovering it was just a twist of a screw that needed to be done. Other irritating issues: As Rich left to go to the other job he asked for the check while the job was not yet completed. He was not going to provide a receipt until I told him that I will not give him a check until I received it. He left the old boiler on my driveway for a week before I contacted him to inquire when he or someone else would remove it. He had an attitude and said that the guy he uses is very busy. He finally sent one of his employees to pick it up. Update 1/24/23: Less than 2 months later, one of my dual heat zones stopped working. The technician that came onsite stated that he tightened the wires leading to the zone valve and it started working again. This is the same company that ran new wires throughout the heating system back in December. They charged me over $234 to tighten the wires that they installed. This visit should have been free of charge since it was their work originally that he tightened. He stated that if it doesn't work again that he will change the thermostat and valve. I was informed by the technician that should the heat go out again, I will be charged for the service call to come back even though he didn't change anything and it's the same lingering problem that they didn't resolve. This company is horrible and only cares about charging their clients excessively for the problems they created or left unresolved. I would NOT recommend this company since they don't value their clients or their workmanship.

They are fantastic. We have used them multiple times and they are always great. I would highly recommend them to my friends.

They are excellent. They are the only plumbing company I have ever used in my entire life. These people are really outstanding. It's a family owned company. I've spoke with the owner and his assistant is fabulous. I've used them in the past, their work is consistent. The company is outstanding and their prices are fair. I love them.

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Great work

From the moment Jeff came to give an estimate I was impressed with his knowledge and thorough inspection of the job to be preformed. I got 6 estimates for plumbing I chose Hoffman and Sons based on price and I just liked his professionalism during the estimate. Once they started work I knew that I had made the right decision. They involved me in all discussions about what they were going to do to make sure it was what I wanted. They also gave some invaluable suggestions for the master bath layout which I did in fact use. They explained everything in detail and let me choose the best options for us. They put drop cloths from the front door all the way back to the addition, cleaned up after each day of work, arrived on time, and were very professional and friendly. I have used other plumbers before but I am sticking with this one. Very impressed! They even sent a edible arrangement to thank me for my business!!

I am very happy I hired Hoffman to do this job. The two people who were sent to perform the work were professional and friendly and in my opinion are a great asset to their company. They were on time. The gas line work was clean and professionally done. They hooked up the stove, turned the water heater back on and ensured the proper flow of gas was going to the boiler. I feel secure for our safety - and that is the number one thing for me when dealing with gas lines. Jeff who came for the estimate was professional and friendly and the price was right. Whenever I called and If I had to leave a message, my calls were always returned promptly. I will hire this company again for when I need a plumber. Thank you Hoffman!

The service provider was very professional and knew exactly what to do to fix the problem. He was very fast and efficient. We would recommend their services for sure.

Responded promptly to my call, showed up on time and performed the work perfectly