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Dial Pest Control
Complete Home Inspection, Pest Control - Rodents, Lawn Care Fertilize or Treatment Service,
About us
Dial Pest Control® opened for business in 1978. In 1985, owners Steve Adams and Jerry Smith purchased the company. The real estate boom of the late 80’s propelled the company into termite certifications and treatments to satisfy mortgage requirements. In 1999, the first "green" initiative offered termite baiting systems over chemical-only treatments. In 2011, a new division was created, MoldCure Pro® to treat homes for mold by using green solutions. In 2012, the business grew exponentially by providing victims of Hurricane Sandy environmentally friendly mold care options. Consumer awareness for green treatments further identified the company as a green provider. In January 2015, the business expanded with the acquisition of Lawn Watch Nature’s Pro., expanding green customer base. In June 2015, Dial Pest Control®, Dial Lawn Watch® and Dial Moldcure Pro® became part of newly formed Dial Environmental®. Simply put - We Choose Green First® Visit us at www.dialpestcontrol.com.
Business highlights
47 years of experience
Services we offer
Dial Environmental specializes in providing families peace of mind by integrating technology with environmental responsibility; creating greener lawns, Shrub and Tree Care ---- Mold Treatments., and pest and mold free environments. ------ Pest Management ---- Lawn
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.948 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 15% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 48 reviews
Valentina B.
Aug 2017
Too soon to say if the one time service for $325 will fix theproblem. Can say that Chuck was very professional and and patient in explaining what he was doing inside and outside as he did the work..
Homeowner
Oct 2016
unknown
John P.
Mar 2016
unknown
Ryan M.
Mar 2016
unknown
Jerzy L.
Feb 2016
In the beginning, I really liked them. They were professional, they looked professional. But then after a few months, it turned out to be like a regular company. They said that if I see anything like bugs, I will call them and they will just schedule somebody to come and take care of it but in true, it wasn't that way. I see something and I call them and then they say that the New Jersey law is that you can't have us more than every two or three weeks or something and since we serviced your house last week, we can't come. They were okay but in the end, I didn't think I was getting what I'm supposed to be getting. Whenever they came in to spray for the spiders, I still see a lot of spiders and I couldn't even get them to come back again because they said they can't and that they will have to do it the next month. They weren't that bad but I remember the last day, I wanted to cancel my service and they were really nasty. They were kind of pushy. They do their work but the work that they do doesn't really help. Every time I call or email them, they respond to that but they don't respond to help. They were professional.
Response from Dial Pest Control
"[Member Name Removed], We are sorry to hear that you were disappointed with our service. While it is true that we are limited to a certain amount of pesticide applications per year, we do try to protect homes with other solutions besides pesticide treatments. We are happy to offer you a free insect inspection and pesticide free treatment if you are open and available for a visit. In addition to gain some further insight of what we could have done to make it right; I reviewed our notes for your account. Our records show that you were disappointed that we removed the termite bait stations from your property in 2014 when you cancelled your contract. I am pleased to share with you that since then we have restructured our cancellation policy and no longer require removal of termite stations for cancellations. Thank you for sharing your experience as continuous improvement is part of our company culture and it is always helpful to learn how we can do a better job. My personal best, Michele"
Marion B.
Aug 2015
unknown
Response from Dial Pest Control
"Hi [member name removed], Thank you so much for your comments. We are pleased that you are happy with our service. We take pride in providing great service and strive to be prompt so that we respect your time. We are happy to have you become part of our service family. Welcome! Best personal regards, Michele"
Stanley L.
Aug 2015
They came and did the job that they were scheduled to do. They were pleasant and knowledgeable and I haven't had the yellow jackets come back so far!
Jayne M.
Jul 2015
unknown
Margaret B.
Jul 2015
unknown
Response from Dial Pest Control
"[Member name removed], Thank you for your review. We are happy to help you with our pest management concerns and look forward to keeping your property pest free. Have a great day and enjoy this warm weather we are having. My best, Michele"
Brigid B.
Jun 2015
unknown
Response from Dial Pest Control
"(removed member name), Thank you so much for your review. We are thrilled you have a positive experience with our service. Thank you for your loyalty. Here's to enjoying the summer!!! At your service, Dial"
Farrell F.
Jun 2015
The technician that provides the service (Paul Ruchser) is excellent ! Such a professional, he is a credit to the organization.
He has been providing this service to our home for many years now. He is the only reason I renew the contract every year.
I value his work ethic and commitment to providing the best care to my lawn.
Response from Dial Pest Control
"Dear (removed member name), Thank you so much for your loyalty and for sharing your experience with others. At the end of the day, only one thing matters - that you are happy with our service. Our commitment to you is to continue to provide the same level of service for years to come. Thanks again for your review, Our best, Your Friends at Dial Lawn Watch"
Lynn S.
Apr 2015
They are extremely responsive and do a great job. We hired them several years ago after struggling with ants, carpenter bees and other bugs. Not cheap, but good value for the level of service.
Response from Dial Pest Control
"(removed member name), Thank you so much for taking the time to share your Dial Pest Control experience with fellow Angie's List patrons. We are committed to responding quickly to our customers and offering the highest level of satisfaction. Have an awesome day and enjoy this great spring weather. Best regards, Michele"
Kay B.
Apr 2015
unknown
Response from Dial Pest Control
"Hi [Member name removed], Thanks for a great review and for sharing your Dial Pest Control experience. Our goal is to protect your home from pests, occasional invaders and rodents, having a pest free environment is a direct result of our service. After a long cold winter, the pest pressure this season is sure to be high. We recommend maintaining service to continue protection. Check out our Facebook page for pest control updates in the area. Best regards, Michele"
Krista H.
Nov 2014
This company has its act together. All my interactions, with the office and the inspectors, have been efficient and courteous. Our initial inspection with Scott was very informative and convinced us to sign up for their Thermaplus maintenance plan and termite prevention. Mike performed the initial treatment and gave me great info and advice. Really nice people. Price noted is for initial treatment and 30-day followup.
Response from Dial Pest Control
"Hi [Member name removed], Thank you so much for your kind review. We are so happy to hear that you are not only pleased with the results of our work, but are pleased with our customer care. At the end of the day, that is all that matters! Enjoy this beautiful spring weather! Best regards, Michele"
Patti S.
Jul 2014
Mike Cancel showed up as scheduled, looked at the nest and identified the bees as yellow jackets. He sprayed and removed the nest and was done in a short time. Mike was very professional and friendly. I would definitely use this service again.
Johaina K.
Dec 2013
Very thorough, professional people. Also extremely knowledgable in their field. I'm so glad I chose them
Julie L.
Nov 2013
Steve, one of the owners, came to our house immediately after our call and throughout the process was highly professional and responsive. He took great care of us, explained everything along the way and led us through the things we needed to do to prevent future infestations. I truly appreciated his company's commitment to green solutions and the extra customer care that he provided. Dial will definitely be our "go-to" pest removal company in the future.
Jessica W.
Jul 2013
*9This company was excellent!! Especially the technician, Eric - he was amazing!!!. He arrived on time (in a torrential rain storm) and he and his dog did a complete check of my home for bed bugs. (One of my sons had reported seeing bugs in his room and thought they were bedbugs.) After doing the inspection, the dog did not pick up any indicators of bedbugs. I was thrilled until my son once again reported seeing bugs the next day. He captured 2 and one looked like a picture of a bedbug on the internet. I immediately called Dial - at 5 the day before the 4th of July - they answered immediately and said they would send Eric to the house the next day. I couldn't believe that anyone would come to my home on a holiday, but Eric arrived on time. He examined the bug we collected and said it might possible be a bed bug - but because it was not in the best shape he couldn't be sure, he then did the most thorough check of a room that could be done, lifting all the furniture and going over every inch of my son's bedroom - neither of us saw anything. Even though it did not appear we had bedbugs - it seemed that there was something that my son had seen and captured - Eric offered to spray the room with non-toxic bug spray. It was over 90 degrees in this bedroom and Eric worked for almost an hour to be sure that everything had been thoroughly inspected and then sprayed - all on a day he should have been enjoying the holiday. This service was above and beyond my expectations and I highly recommend Dial and Eric for their professionalism.
Glenna B.
Jun 2013
We are on a plan so there was a flat fee and then they come out. I am pleased with the work they are doing. They are good at letting us know when they come.
Michael D.
May 2013
Overall it has been an excellent experience and I look forward to working with them in the future.
Holly L.
May 2012
I have been with them off and on for about 10 years. I would use them again.
Shazia Z.
Apr 2012
I am very happy with them. They are amazing. They regularly leave a lengthy report on whatever they have done every time they were on the property. They are extremely courteous and they listen to whatever I have to say. They will send out somebody immediately. The will pick up a dead mice or any other insect they might find. It is just amazing. They do these things which I am not expecting them to do but they do them. Whenever they come into my house they cover their shoe. These guys are right on top of everything and they make sure they do that. They treat my house with a lot of respect. They terminate all kinds of insects, bugs, mice. They do the outside of the house and if they need to do the inside of the house they will call me and let me know. I thought it was a fair price and I wouldn’t say it was a bargain. I will absolutely use them again in the future.
Karen C.
Apr 2012
They are really good. The customer service is great, they were very friendly and helpful and informative. They came when I needed them to, and I got an Angie's List discount. It was convenient because they could work around my schedule.
Fran S.
Mar 2012
They were very nice. They came the time I called. They came on time. They were very good. I would recommend them. I would use this company again in the future.
Mark L.
Mar 2012
I have used Dial Pest Control and I have been using them for years. They are always on time. They are thorough and they always respect my property. They put booties on when they come into the house and that’s important. The treatment has been very effective. They gave me a call before they came over.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Dial Pest Control is currently rated 4.9 overall out of 5.
Dial Pest Control accepts the following forms of payment: CreditCard
Yes, Dial Pest Control offers free project estimates.
No, Dial Pest Control does not offer eco-friendly accreditations.
No, Dial Pest Control does not offer a senior discount.
No, Dial Pest Control does not offer emergency services.
No, Dial Pest Control does not offer warranties.