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Down Under Waterproofing & Foundation Repair

5.0(
39
)
Acoustic Ceiling Tiles - Install, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,

About us

Down Under Waterproofing, Inc. is a family-owned business that has been providing basement waterproofing, foundation and structural repair, basement finishing, stucco, retaining walls and masonry services. to the New Jersey and Eastern Pennsylvania areas since 2006. As a fully qualified, licensed and insured waterproofing and foundation repair contractor with over 2000 satisfied customers, we enjoy an excellent reputation and employ only the most effective and widely accepted methods in the industry.

Business highlights

19 years of experience

Services we offer

Ecapsulation, Foundation Repair, Roofing, Stucco, Tiling, Underpinning, Waterproofing, Waterproofing Membranes/Paints, and Minor Remodeling- drywall and plastering.

Reviews
5.039 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%
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Showing 1-25 of 39 reviews
Robin M.
Jun 2021
5.0
Yes, I recommend this pro
Walt, Max, and the whole crew were absolutely amazing. This was a HUGE project. We basically had no foundation on the back/ side of our house and the 2nd floor overhang was poorly supported. Prior to us purchasing the house the previous owner added a very large addition on top of a very old and poorly constructed “house” . The inspection at purchase did not uncover the issues that we found about two years after when all of the cosmetic touch ups wore off. Walt’s crew ( Supervised by Max) replaced the foundation wall , added piers under the house, replaced all of the floor joists along with new piers, beams, and headers on the 40ft span at the back of the house. This is just some of the larger items because I would be here forever if I listed everything they had to do. Walt kept us informed during the whole project. From start to finish we were on the same page. The house had so many hidden issues but the crew worked through all of it. The price was very reasonable and less then all of the other estimates from competitors. We didn’t have a bunch of surprise increases along the way. He didn’t try to scare us or sell us anything we didn’t need. They are honest and reliable. The results were amazing and so far beyond our expectations !!! They are all so talented. We couldn’t be happier with our choice of contractors!! They have been done for almost a week and we miss them being here already. I will recommend them to everyone.
Response from Down Under Waterproofing & Foundation Repair

"Thanks [Member Name Removed], a tough job it was but you and Paul made it a fun job to come to. You guys have so much action going on (good ,crazy, life action), never a dull moment. How many jobs can you go to and know you are going to get to laugh somewhere along the way. You reach a point where you are no longer perceived as a client but friends."

Cecilia V.
Mar 2021
5.0
Yes, I recommend this pro
If I could give them ten stars, I would! HONEST, DEPENDABLE, PROFESSIONAL, KNOWLEDGABLE From start to finish, Down Under Waterproofing was sensational. Walt came out to my newly purchased home and assessed the situation in my large basement/crawlspace. His assessment of the situation was accurate, professional and fairly priced. He went above and beyond in his explanation so that I could understand the situation in "lay-man's" terms. I had received several estimates prior, and although they recommended many of the same things, no one had explained why. Walt made me understand the process of what needed to be done and why. Once the work began, Walt was hands-on and explained every step of the way. The crew that worked on my house was exceptional. Knowledgeable, dependable, professional, respectful and clean. Once the work was completed, they cleaned up after themselves, and Walt did a final inspection. The work was fantastic!!!! They are my "go-to" guys for foundation, footings, waterproofing and encapsulation! It looks like a completely different space. They are truly a top notch company!!!!! Thank you for everything!
Response from Down Under Waterproofing & Foundation Repair

"[Member Name Removed], You rock! Customers like you make the job easier."

Kevin S.
Jul 2020
5.0
Yes, I recommend this pro
I had water slowly coming in my basement for about a month. After getting a few quotes, I went with Down Under Waterproofing. Walt, Max and crew were fantastic. They explained every step that had to be performed, arrived when they said they would and did the job right. I would most definitely use them again. Thank you for all of your hard work and honesty.
Response from Down Under Waterproofing & Foundation Repair

"[Member Name Removed], Thank you for the kind words. I am happy you are pleased."

Megan E.
Jun 2019
2.0
Didn’t come and inspect. Only called over the phone.
Response from Down Under Waterproofing & Foundation Repair

"I do not even know who you are? Did we set up an appointment? Who are you?????"

Robert L.
May 2019
5.0
Yes, I recommend this pro
Walt was totally on top of things and did a top notch job. He ensured that the build out of the steps would match the existing railings and his crew was excellent.
Response from Down Under Waterproofing & Foundation Repair

"Thanks [Member Name Removed]..It was a pleasure working for you and [Member Name Removed]."

Kristin G.
Mar 2019
5.0
Yes, I recommend this pro
$6,800
Basement in our 1960's home had been leaking water for years and we finally made the decision to get it fixed for good. We're really happy we went with Down Under Waterproofing. They explained that a new french drain system with two sump pumps would stop our water concerns in the basement. Once a date was set, Walt and his team were on time and completed the job in the 4 day estimate that was given and our basement has been dry ever since. Down Under gave us the best price and did exceptional work. They've also been easy to contact after the job was complete for any questions we've had. I would highly recommend!
Response from Down Under Waterproofing & Foundation Repair

"Thank you [Member Name Removed], you and [Member Name Removed] are great to work for."

Walter D.
Jan 2019
5.0
Yes, I recommend this pro
$50,000
Wow, I could not have been happier with the work. I was very concerned as we were selling the house and it was discovered that a retaining wall behind my property needed repair. This was a really big job and I did not want to lose my buyers. Walter could not have been more accommodating. They came in on time, finished on time and at the cost quoted. I was not even around to ensure that the work was being done, but it was. My buyer was extremely happy with the outcome and the sale of the house went through without a hitch.
Robert L.
Nov 2018
5.0
Yes, I recommend this pro
Walter and his crew began the work on-time and as promised. The project was handled very professionally, and Walterand his Foreman, Max were$ always available to answer questions that arose during the project. Responses were complete and reassuring, Wórk on the project was steady and organized and I believe the sets of steps that Walter reconstructed were done properly and will last a long time. Rebar was used to anchor the steps to the house and care was taken to build the steps solidly.
Response from Down Under Waterproofing & Foundation Repair

"Thank You. You guy's are great to work for. You let us work. Enjoy your holiday's."

Mary L.
Oct 2018
5.0
Yes, I recommend this pro
It was excellent. The work were fabulous. They were very knowledgeable.
Nick A.
Oct 2018
1.0
Never showed up to provide and estimate
Response from Down Under Waterproofing & Foundation Repair

"[Member Name Removed], Horrible, horrible,horrible..I left you a message on your phone.You did not call me back. I sent you an email in which you did not respond. How can I set up an appointment without you responding? How can we set up an appointment without any communication?Tell me that? Your a realtor I believe, how can you sell a house if potential clients do not get back to you? I never met you before, we never had an appointment set.. If you called me back like I contacted you, you would of had your estimate. Treat people like you want to be treated and do not try and jeopardize business when you are to blame."

Sharon L.
Jul 2018
5.0
Yes, I recommend this pro
$8,800
In order to get to the problem of water leaking into the basement the front porch/step had to be taken out. Then they had to dig down to the house foundation. Upon doing this it was discovered no footing was present. The wood was rotten, The work that Down Under did was by far the best work I ever seen. I had one neighbor come by to look at the work as it was being done and she said it was a great job. Max and the crew did what I considered to be above and beyond to make sure the water will not enter into the basement and also how the porch/step was firmly secure. They took care to make sure the grass area and all the debris was clean up this was also outstanding. The owner of the company, Walt gave me a very detailed description of the work that needed to be done. This was given to me one year ago but I wasn't ready until this year to have work done. I am so happy I found Walt's company. I hope the other person who didn't use Down under will read this review and make every effort to contact Walt. I also liked how if I had questions or wanted something explained it was always answered in a way you knew they knew what they were doing. The work took eight days to complete but that is because of the problems that were not seen until the porch was taken out. Each day Max would explain what had been done and what they would do the next day. They arrived each day on time and if they were going to be late I was informed. Also the basement wall was sealed in a way no water will come through. Thank you Walt, Max and the crew for a job well done!!!!
Response from Down Under Waterproofing & Foundation Repair

"[Member Name Removed], Thank you. it was a pleasure working for you. On behalf of myself and the rest of the crew we wanted to make sure you received the best service and your pleasant demeanor goes a [Member Name Removed] way. Best Regards, Walt"

Ida P.
Jun 2018
5.0
Yes, I recommend this pro
Excellent work. This was difficult, grueling work. Down Under did a terrific job from start to finish, all in four days. They were prompt and very neat, as well. Down Under did an amazing transformation of this previously dank, deteriorated space.
Response from Down Under Waterproofing & Foundation Repair

"Thank You [Member Name Removed]"

Franz K.
Jun 2018
5.0
Yes, I recommend this pro
You can't do better than Down Under for your masonry needs! We were selling our home and the steps to the back door were falling apart and needed a speedy repair. Max came over and handled the work easily and professionally. He was quick, friendly, fairly priced and the steps look perfect. I would absolutely use them again. Do not hesitate to call them for masonry work!
Carole C.
May 2018
5.0
Yes, I recommend this pro
$6,000
A year ago I hired a company that specializes in repairing foundation walls, as mine was collapsing due to weakened footings from shoddy workmanship by a previous waterproofing job. I paid several thousands of dollars (I mean a lot!) to this foundation expert who removed an existing French drain and stabilized the wall. He noted my footings had been compromised but did nothing to support them. Almost immediately my basement began taking in water. Without a French drain or some type transport system there was no way to transport water to the sump pump. The foundation “expert” had no explanation and no solution, Then I found Walt Gural. I could have saved thousands of dollars and a great deal of aggravation and angst if I’d only found him 1st! He is knowledgeable, patient and honest. He knew exactly what the remedy should be and, without laying blame on the previous contractor, supported the footings, re-installed the French drain, added a lolly column for additional support and did all this following consultations with his structural engineer. Walt spent a great deal of time explaining the process and reassuring me (many times) this was the “fix” and that my new, expensive wall from the prior foundation repair was not going to fail. Max is a terrific worker and sets the standard for all the other workers on the job. If you’re spending tons of time researching foundation repair and/or basement waterproofing companies, stop now and JUST HIRE WALT!!
Response from Down Under Waterproofing & Foundation Repair

"Thank you [Member Name Removed]..We just try to better ourselves."

Rebecca G.
Mar 2018
5.0
Yes, I recommend this pro
I can’t say enough good things!! Walt came in and gave us a fair price and his team was prompt, professional and all around great. They put plastic up to keep the dust at bay and our basement looks cleaner than it did before. We just had a couple of days of crazy weather and I am beyond thrilled to say our basement is dry! Highly recommend!
Stephen L.
Feb 2018
5.0
Yes, I recommend this pro
They were very responsive in getting back to me for an estimate. He took the time to explain the process and walked me through what I could expect. The team showed up on time for the job. They put down floor protection and as they were doing the work they again took the time to explain what they were doing. I would highly recommend this company to anyone who needs foundation issues addressed.
Matthew G.
Oct 2017
4.0
The foundation repair seems good; the deck repair was fair.
Response from Down Under Waterproofing & Foundation Repair

"Down Under Waterproofing did not work on your deck. You did a side job with one of my employee's."

Satish K.
Sep 2017
5.0
Yes, I recommend this pro
Contacted him for stucco repair. He was very prompt and professional. I just neeeed a quote from him as I am in the process of buying house. I got what I wanted very quickly. Would hire him when I am actually doing the work.
Deborah G.
Sep 2017
1.0
No response from company.
Response from Down Under Waterproofing & Foundation Repair

"Hello [Member Name Removed], I never received a call from you? If you did call me and I did not pick up why didn't you leave a message? I am in the process of working with my website guy because a lot of responses are filtering into mailer deamon in my spam box. The mailer deamon does not open up. I am constantly getting fraudulent messages because there are so many hackers out there. I have to get my computer fixed at least one time every two months and the computer tech is always installing some type of security software. I also notice you you typed this memo into Angies List on 9/18/17. I received this review today 9/19/17. Truthfully I think an F is a little harsh, especially being that you never left a voicemail message. Yes Down Under Waterproofing is in business. Regards, Walter Gural"

Joshua S.
Sep 2017
5.0
Yes, I recommend this pro
Great! Walt and his team did what they said, came in and out quickly. They were also clean and put tarps over everything. One small issue was getting a time for them to come out and do the work, but in general everything went well.
Rachel D.
Sep 2017
5.0
Yes, I recommend this pro
$3,000
From the start Walt was responsive and straight forward. The scale of the project changed significantly from what we initially had quoted to what we elected to do and Walt still provided us with as much attention to detail and attentiveness as if it was a large scale project. In addition, Walt finished the project a month earlier than we originally scheduled. We are extremely happy with his work and look forward to working with him again in the future.
Amit B.
Sep 2017
2.0
Update: "The response provided by this service provider to my original comments is factually incorrect. I will be more than happy to send over the email conversation if Angieslist or anyone else wants to review. I did not suggest any fixes, rather I kept asking when they can come and have a look for which i got no response. And even if anyone did suggest any fixes, the provider shouldn't just assume that the customer is uninformed and stupid. And no he did not inform me through correspondence the proper way and I am not sure how the provider can claim that i was not listening or paying attention when it was him who was giving me either short cryptic answers or not responding at all.Again I have the entire email thread for all this. If you compare my comments with the service provider's comments i think its pretty clear how arrogant/discourteous they are. Also its very interesting that the provider acknowledges that he never saw me, which is exactly what i had listed in my original comments that they didn't even bother to give me an appointment. The provider claims to have all positive reviews, that is probably because other customers who had similar experience like me did not get the time/opportunity to post a review. I will let other customers decide for themselves whether they want to take the risk with this provider. As for me, I contacted another provider in the area via Angieslist and they were super courteous/helpful and lined up an appointment for me in no time." Original Comments: Left a voicemail and waited for couple of days, no response. Called again, was picked up this time, provided details of the problem/pictures over phone/email. Again requested whether they can visit for a look and provide estimate. Email responses were short/cryptic and didn't make much sense. Still no mention of whether they can visit. Probably they have lot of work at hand and just not interested in new customers.
Response from Down Under Waterproofing & Foundation Repair

"I never even saw this person. When I spoke to this particular person he told me how he wants me to fix it. He has no idea how it has to be fixed and I informed him in through correspondence the proper way. He was not listening or paying attention to anything I told him verbally or in print. There is no quick fix on these matters. If he is not going to listen to me before I see him why would I give him the time, usually about 3-4 hours (this is the on- average the time over all an appointment will take between getting there and going over any scope of work). I will not jeopardize my reputation over someone who thinks they have the cure but they never did this type of work before. It is amazing how everyone is happy with Down Under Waterproofing's service but this particular person who never became [Member Name Removed] customer in the first place. Every red flag pointed to me from his direction that he could be [Member Name Removed] potential problem. Well, here we have it, he is my only negative review. I have over [Member Name Removed] 1000 jobs under my belt and we never had [Member Name Removed] problem. Whomever reads these reviews please read all the rest of my reviews and note that I never did see this person."

Phyllis T.
Aug 2017
5.0
Yes, I recommend this pro
Did not wind up hiring Down Under, but would certainly consider them if I need basement waterproofing done in the future and recommend them based on honest dealing.
George H.
Aug 2017
5.0
Yes, I recommend this pro
.
Alan B.
Jul 2017
5.0
Yes, I recommend this pro
Walt and his crew did a great job. I needed a french drain, new sump, and new sump pump put in to waterproof my basement. Walt explained the job thoroughly, answered all my questions, and had his crew on the job shortly after we agreed on the work. His crew, and Max in particular, were great. They worked Thursday through Sunday to get the job complete as quickly as they could. I'd describe them as professional, friendly, efficient, and meticulous. The end product looks great. I'd strongly recommend them to anyone who needs basement work.
Showing 1-25 of 39

Licensing

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FAQ

Down Under Waterproofing & Foundation Repair is currently rated 5.0 overall out of 5.
No, Down Under Waterproofing & Foundation Repair does not offer free project estimates.
No, Down Under Waterproofing & Foundation Repair does not offer eco-friendly accreditations.
No, Down Under Waterproofing & Foundation Repair does not offer a senior discount.
No, Down Under Waterproofing & Foundation Repair does not offer emergency services.
No, Down Under Waterproofing & Foundation Repair does not offer warranties.

Contact Information

274 Andover Pl, Robbinsville, NJ 08691

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