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Ward Heating Central Air Conditioning And Fuel Oil

Founded 1974 • With Angi since December 2004

4.7

(19) Verified Reviews

Description

Ward Heating, Cooling and Heating Oil (aka Austermuhl and Ward) is one of the most respected HVAC firms in South Jersey. With a history dating back to 1863, our family owned business practices high standards of workmanship, serves the community and educates our customers on conservation and energy sustainability. All employees have been trained under factory supervision and are certified. Additional DBAs - Austermuhl & Ward Heating & Cooling, Ward Fuel Co....

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Verified Reviews

A few reviews for this pro...
5.0

03/28/2018

After sweltering through too many NJ summers without central air, my husband and I decided to put in a proper AC system this year. Since our house was built in the 1920s with radiant heat (no ducting) and almost no closets (where one might hide such ducting), we knew it was going to be a big, complicated job, and thought we'd need something like high-velocity AC. Tom came out, took a look at our s...

Description of Work
installation of AC

Category heating & air conditioning/hvac

Service Provider Response

Once again, thank you for giving us the opportunity to work for you! We also appreciate you taking the time to post this wonderful review. It's always rewarding for all of us at Ward Heating and Air to hear that their hard-work was recognized. Best regards, Dee Ward
5.0

03/20/2017

Very well. Two technicians arrived as promised and completed most of the work the first day, A second day was required because we had some old duct work removed and the new compressor unit moved to a new location. Both men were courteous and cleaned up the job site like it had never happened.

Description of Work
Replace old gas furnace and central air compressor.

Category heating & air conditioning/hvac

5.0

03/05/2015

Sometimes my heater would work and sometimes it wouldn't, for hours at a time. I finally called Ward Tuesday morning when it hadn't been working all night. Hal came over almost immediately, diagnosed the problem in less than five minutes, replaced my thermostat, and the heater has been working fine ever since. He was very polite, helpful, friendly and professional, and I was very pleased.

Description of Work
Replaced thermostat so that my heater would work.

Category heating & air conditioning/hvac

1.0

10/07/2013

Bad service, disconnected wires in the heater (and did not tell us) to make it non-functioning so we needed another service call. Called to complain and they seemed like they didn't want any responsibility.

Description of Work
called for a home inspection issue

Category heating & air conditioning/hvac

Service Provider Response

The details you omitted: You were selling this house and requested that we certify your HVAC equipment. Certification requires that our company state in writing that all HVAC is "in good condition and safe " for use. Your heater was NOT safe. We made our recommendations to you, but because you were selling this home you didn't want to invest in the HVAC system. Both your response and reaction were...
5.0

08/05/2013

Everything went fine. While working on the system they put the fan on and I thought the unit was running and not producing cool air. We had an appointment for them to come back but I realized the fan was "on" not on auto. As soon as I changed it the problem was resolved. We called to cancel the appointment but were very pleased that they were willing to come back so soon after being here to help u...

Description of Work
AC unit was running but no air was coming out. They checked both units and one had a bad blower. They replaced it and in no time I had my AC running. This happened during one of our recent heat waves and of course on a weekend. Since we had used their services before they put us in for the first appointment that Monday morning.

Category heating & air conditioning/hvac

    Services Offered

    Residential and commercial installation oil heat, boilers, central air conditioning, high velocity, ductless, fuel oil delivery, humidifiers, electronic air cleaners, purification & gas water heaters.

    Services Not Offered

    Ask for details.

    General Information
    Free Estimates
    Yes
    Payment Options
    MasterCard, Visa, Check, American Express, Financing Available
    Emergency Service
    Yes
    Warranties
    No