FUDA TILE & MARBLE INC

This review is for Fuda Tile & Marble in Butler. We went there in January to get tiles to do the backsplash in our kitchen. The salesperson suggested subway tile, which is not exactly exotic, but we agreed it would look good. However, he then strongly urged us to buy twice what we needed, "just in case", telling us that we could "always bring back what you don't use." On that premise, we agreed to take the extra.We finally finished the project, and then tried to bring the extra two boxes of tiles back this past weekend. Admittedly, we didn't have the receipt, but I did show them credit card evidence that we purchased it there, and after we insisted, they confirmed it in their records. I was willing to take it back at the price they now charge. However, now they tell us that the tile was a "special order" and that they can't take it back (despite the fact that they are now showing the tile as being on sale). I explained that we went to Fuda because we expected some personal service, and this was not it. We could easily have bought the tile at Lowes or Home Depot and returned the overage without a receipt. No dice. I spoke with the store manager, who then told me the tiles were off color and couldn't be returned! Then why did they sell them to us at a premium price?Much to my chagrin, I have been taken in by their "nice guy" shtick. I will never step foot in their stores again, AND I STRONGLY ADVISE YOU TO DO THE SAME, AT YOUR OWN PERIL!