Ted Hall Locksmith

I recently used Ted Hall to fix a jammed front entry door. When they arrived I was told they need to take the lock apart and see what was going on inside it. After messing with the lock for 90mins I was told the lock was fixed and try not to slam the door hard it's messing up the mechanism inside. I was charged $266.56 for the service. Two days later the lock was jammed again. I called Ted Hall and they said the fix wasn't going to be permanent and I needed to replace the lock for $490. At that point I asked for half my money back and I would go on my way. They refused to compensate me for there shotty work so I called in Bullet Lock & Safe Co. to take a look at what was going on. It took the gentlemen a total of 25 mins to fix the problem. The bottom screw of the plate was striped making it stick out. All the door needed was a new screw to grab into the door and make the plate flush. WHAT A JOKE!!! I called Ted Hall to tell them how easily the door was fixed and asked for half my money back again when in reality I should have been asking for a full refund. The owner then got on the phone with me and said he was "f**king done with me" and "I didn't know who I was f**king with". Extremely bizarre and unprofessional behavior from a business owner who is in the wrong. I recommend anger management classes Ted and maybe a few Master Locksmith classes. If your a High End customer I strongly advise to stay away from this clown.

Replaced front door lock with digital lock & installed a deadbolt lock on an interior door

The locksmith was professional and very knowledgeable about all elements of the doors and locks. He changed 9 locks for me and keyed them all to only two keys.

Can't say enough good about how quick and easy a transaction this was and work performed at a fair price. Took up far less of my day and les of my money than I expected. Now re-looking the locks on my home because I've found a locksmith I feel I can trust to upgrade them and do it right. A++++

Great service, very professional. I called Monday morning hoping to get an appointment by Friday, and they were able to shuffle appointments slightly to not only get to me on Monday, but during one of the two hours that I was available. Ted showed up on time, quickly changed out all the locks and re-keyed them so that I only need one key for all locks, gave me 5 new keys, and also noticed that one of my doors should have been set a little higher - it was scraping the threshold - so he adjusted that up a bit and now it swings freely. I could not be happier and I will definitely recommend to anyone who asks. Thanks!

Excellent. The guy was very nice and friendly. He seemed to know what he was doing.

Great advice, very professional

Completed as required

Terrific advice and service absolute A+

The job was done great! The locksmith helped me sort everything out utilizing the existing large bag of unknown keys. When done, we were able to have just 3 keys for the entire job. Excellent!!! Would highly recommend. 336.

Their customer service was great, returned my call promptly, called day of service to give me the time frame and their technician Tom was very good and does good work, you can tell he makes sure his work is done right the first time.

Was able to squeeze me in the same day. Took care of removing 3 locks that I needed cut. Afterwords, adjusted my patio door and fixed my storm door. Did it quickly and at an extremely reasonable price.

I called and was quoted a fair price for the service and the product. The locksmith arrived on time and did the work efficiently. He helped me set up the code and showed me how to use the lock.

Very well. Fair price. Came right away. Very professional

unknown

unknown

unknown

.

.

unknown

unknown

unknown

Responsive, nice gentleman

I called the company first thing in the morning and a tech was at my house by lunchtime.  He did a thorough job, was very personable and professional and I was completely satisfied with the service.  I would recommend this company to all my friends and family.

I contacted the company in advance of closing on my new home to schedule appointment for closing date. Company made notation and I was instructed to contact the company as soon as closing was completed.  I contacted the company and the representative / locksmith was out within the hour to rekey the lock.  I decided to have an additional lockset installed and have a deadbolt placed on an interior door.  The locksmith was prompt, professional, courteous and cleaned up the work areas.  I would definitely recommend Ted Hall Locksmith and wouldn't hesitate to contact them again.