Very Professional Plumber explained problem and my options to repair. Once we agreed on a course of action, the work was performed neatly and quickly. Problem solved Very Pleased

They were great. Punctual, fair price, professional. We are delaying job until later this summer. Definitely will use them.

The technician, Rob Durham, was punctual, professional, and to the point. He checked the AC inside and out and reported the performance measures to us, clearly explaining what they mean.

We had used Petro Home Services, Princeton, NJ for oil delivery at our Company’s heated garage for years and never had any problem with a delivery. That all changed when our gas furnace died last October. I contacted several installers and was impressed with the Petro salesman and price. While the installation went without a hitch, a second emergency shutoff switch which was included in the contract was not installed. This was corrected but we began to have problems once the work was inspected on January 23rd by Ewing Twp. The electrical installation failed due to what parts were used as well as the fact that some of the work (second emergency shut off switch) wasn’t included on the permit application. I emailed Petro that same day with the items that had to be addressed. While the work was done within a week I waited for the township to call for a re-inspection. After 2 months I contacted Petro and was told that townships are slow in processing permits and they would get back to me after contacting the township. After another month I contacted Petro again and again a week later for an update. Finally on May 27th I was informed that the township needed a form from the electrician and would then approve the permit. After another 2.5 months I contacted my township directly to see what was going on. I learned that on May 21st the township had approved the permit application and would need a check for $51 for the fee. This was followed up by a fax the next day. When I told Petro that on August 13th, no one said that the township had to be mistaken in effect admitting that they lied about the form. I was informed that the check would go to the township ASAP. Well on Sept. 9th I finally received the new permit. If the first issue wasn’t enough I determined that we had been overbilled by Petro for the furnace by $400 (it offered an interest-free installment plan). After informing Petro of this fact and following up twice we finally after over two months received the check. When we purchased the furnace at the end of October it came with a free one-year service agreement. On July 25th, three months before the one-year had expired, we received an invoice for a service agreement payable on demand and a follow up invoice one month later. I had never been contacted by Petro to see if I wanted this service agreement. Integrity and honesty are the first assets you should look for in a vendor Based on my experience these are sorely lacking at Petro and we will never do business with it again.

went well, but service person indicated he would "give " me a number of replacement filters for inline filter housing- found out they weren't free, and actually much more than I would have paid for them from online ordering, or even at any home improvement store

Very smooth, fast, professional.

Very well. Arrived early/on-time, extremely helpful and professional. Great job.

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I pay for this and if I don't remember to call them, they don't come. I feel that they should be the ones calling me since I'm paying for the service. Other than that, they're fine. I've been a customer since 2000. Anytime we've had a problem, they're here on the spot. It's fine when I got them done.

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