Mr. Handyman of Princeton and Robbinsville
About us
Two time winner of the Angi Super Service award. We are locally owned and we perform a wide variety of small to medium home and commercial repairs and improvements in the area around Princeton, NJ. We are committed to delivering top notch work, great communication and strong customer service. We try to make the process of finding a reliable handyman or carpenter easy. We have office staff to answer your questions and book your jobs. They will communicate with you however you choose - email, text or phone. We hire technicians who are experienced, are local, and communicate well. Our technicians are versatile, full time employees who average more than 20 years of experience and have passed background checks. You will feel comfortable having them work in your home or business. They have the skill to do bigger projects but are happy to do the smaller jobs too. We guarantee their work for a year. After your job we will follow up with you to ensure that you are happy. Please call to discuss your list!
Business highlights
Services we offer
TV mounting, We offer a wide range of repairs for your household or business. Some of the more common tasks include drywall repair, caulking, deck repair, deck staining, door repair or installation, drop ceiling repair, fence repair and many many more., grab bar installation, grouting, mailbox repair, power washing, tile repair, window repair or installation, wood rot repair
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
"I am sorry the office did not get back to you. We are shorthanded but that is no excuse. I will speak to them about this ASAP and make sure we improve,"
"I am sorry that our business model is not for you. Mr. Handyman is a time and materials model because we believe that is the fairest way to bill both for the customer and the contractor. (For example if we were to give a fixed price based on a job that we expect to take 4 hours and the job only takes 3 hours we feel it would be unfair to bill a customer the fixed amount and vice versa.) We understand if you prefer a different model. Thank you."
"Thank you for discussing this with us by phone. We apologize that our office did not respond. We (and many others in our industry), have been trying to do our best through some truly unusual circumstances. Our business has seasonal variations with spring and summer our busiest time of year. This year due to COVID restrictions in March-May more inquiries came in June and July than normal and we were also a bit shorthanded post shutdowns. This made it difficult to meet our usual standards in response and unfortunately some things fell through the cracks. We have added another person in the office. That is no excuse for not responding but please know that we have multiple people answering the phone, a live answer call center to back us up at off hours, and we are available by text and by email. As we discussed perhaps you could have reached out to us before submitting a negative review online (which hurts our business even though we did not perform any work for you). As a small local business whose customer satisfaction ranks in the top ten of over 150 Mr. Handyman offices nationally we care very much about our customers. We review every bit of customer feedback as a team and we do our best to learn and improve when we drop the ball. We will try to do better."
"Thank you for your business and taking the time to share a review. FYI we share all customer feedback with our team - it's what motivates us and helps us to continue to improve. Glad all went well!"
Licensing
State Contractor License Requirements
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