ADP Land Design
About us
Since 1999, we have designed, built, and maintained properties of all types. Like hundreds of satisfied customers, you can count on us for complete satisfaction and solid value.
Business highlights
Services we offer
Landscape, brick pavers, garden design, grounds maintenance, irrigation, landscape contractor, landscape design, landscape installation, landscaper, landscaper pavers, landscapers, landscaping services, lawn cutting, lawn maintenance, outdoor patios, patio, patios, patios ideas, paver, pavers, paving stones, snow plow, snow removal, snow services, walkways, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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I just remember their pricing was fair. I don't remember what it was. It was quite a bit of work. They were prompt, knew what they were doing and were professional. They also were not afraid to climb the trees, which, when some people get older they are wary of climbing the trees anymore.
If you are in the area and need snow removal, by all means, check out ADP!
We are more than please with the work. We are looking forward to next spring and summer to enjoy in even more. We do recommend them with patience.
I complained and asked her to give him the message if he couldn't fit us in, we might look elsewhere. He never called back. After about a month of waiting to hear, my husband sent him a mail complaining that his guys were throwing the lawn furniture in my flower garden and not leaving things where they found them. So his response (after 2 days of course) was to CANCEL HIS CONTRACT WITH US!!!.
Here is his email:
Dear Mr. and Mrs. B, I am very sorry to hear that you find the level of service the lawn maintenance crew provides to your residence is unacceptable. The lawn service to our customers is scheduled in a timely and efficient manner, and if we stopped to move furniture off the lawn and back, we would not be able to meet all of our scheduled services. Therefore, with much regret, I am cancelling our contract, and suggest that you find another lawn service company that can meet your needs. Sincerely, Al PelaezADP Land Design609-987-1492
Awful Awful Awful.
Update: I have changed my rating based on the fact that I was eventually contacted and the reason for the missed appointment explained. I appreciate the offer of a discount, but I'm still not sure I would use this company based on this experience.
"Hi [Member name removed], I'm truly very sorry that I missed our appointment on Saturday. I called you twice to set up an appointment, and when we finally spoke on Wednesday, we set up an appointment for Saturday. However, when I gave you the time and date I was actually on a backhoe working and I admit that I completely forgot to write the appointment down. Once again, I'm very sorry for my mistake, and I do hope that my oversight will not deter you from using our services in the future. If you do decide to use our services and you are satisfied with the results, I would be happy to take 10% off of the final bill. Thank you for your consideration. Al P"
Total lie by Al in his response about him trying to contact me to finish the job. Not once did he try to contact me by phone or in person. Also, my wife was home during the day and no one had knocked on the door. Also, I did not include any portion of the backyard that was not in the original estimate. Another lie. He obviously does have any explanation for why he applied the expensive polymeric sand even though the rain was imminent and spoil my whole patio. As one of the earlier reviewer noted, he is fast talking salesman.
"[member name removed], My apologies for the delayed response. I wish to further explain the situation. First: When I gave you the estimate on July 24th, there were already many weeds in the garden. However, you did not call to set up the work until September 7th. That is 47 days later - 47 days for the weeds to continue growing and for new weeds to emerge. Also, you included a portion of the garden that was not included in the original estimate. When I went to check on my crew, they told me that your wife had provided water for them on three occasions. I knocked on the door to thank her for her generosity. At this time, she proceeded to tell me how hard-working my crew was, even though the weather was very hot on the day that we were working. Second: Actually, we did in fact come back on Monday but the pavers were still wet from the weekend storm. I knocked on the door at 10:30 and I did not get an answer. The sand was not outside either. I sent my crew again on Tuesday and when they got there, no one answered the door once again. At this point, I called you and you did not answer my call, nor did you ever call me back. Third: Concerning the payment - there was a balance of $150.00 that I told you I would collect when the work was completed on Monday, and only then would I collect the final payment. I still did not consider our work finished, but when I tried to contact you several times (both by telephone and in person), I received no response. Since you had previously finished work yourself, I assumed that you had decided to finish this project yourself as well. Clearly, there were misunderstandings, but I think it is only fair for me to explain my side of the situation. Thank you for your business."
I will absolutely be using ADP for any landscaping jobs in the future.
and quickly. They were very polite and
through.
"Member, it was a pleasure working with you at your home. Thank you very much for using our company. Will see you next time."
ADP management team is very approachable and looks for ways to work with you on providing a cost effective solution for your needs. Would definitely recommend them for work in Princeton are
Prior to signing the contract, I told Al the price was almost double that of another company.The only difference was the other company was backlogged for weeks. I told him he was too expensive. He cut the price by 20% and agreed to provide me a used lawn mower. He stated he had a few lying around and he would be able to get one working for me. I just bought a house so the lawn mower sold me on the price. He said hauling the debris would be extra and I told him it needed to be included since I didn't know the town rules. We agreed to the price based on our discussion of mulching, seeding over a small stump, trimming the hedges, removing the debris, and providing a lawn mower. He said it would be a full days work (8:30-3:30).
He showed up an hour late, said he wrote down the wrong address. When i asked about the lawn mower he said he wasn't sure he could get one to work. This is when he started changing the agreement. He said he would only provide one if he could get it to work. What kind of response this that? Why would he even bother to try? Then he said he could loan me one, long term, 5 or 6 years. At the end of the day when the job was done that was not an option either.
Then he said he could not haul away the debris and that it was not included in the price. He agreed to take the debris if I purchased additional mulch for under a pine tree. Didn't need the mulch (pine needles worked fine) but agreed for an additional $65. When it was time to pay Al said it was an additional $130. It was $65 per yard not total even though he originally stated $65 total.
He constantly complained how long the job was taking even though he told me I was paying by the job not the hour. And even though he showed up an hour late. He then asked if I could pay him cash. I gave him half cash to make him happy and hopefully get my lawn mower. He then stated he needed to leave early and wanted to get paid. His staff would finish up. Again I obliged hopefully getting my lawn mower.
When I called the following week to find out when he would be delivering my lawn mower he would not return my messages. I finally got a hold of him several weeks later, he happened to answer his phone. He told me he was too busy to return my calls. He stated he would not provide a lawn mower. He lied about asking for cash, told me that I offered tp pay him cash, just because!! You really can't believe this guy. Full of lies!! I told him his crew never seeded as agreed. He agreed but because of our differences he was not coming back to correct the problem. As for the mulch, he did all the flower beds but did not bother to redo the black paper under the mulch, so I am constantly pulling out weeds.
Stay clear of Al and company or you will be very disappointed. My only recourse is to provide my feedback. Trust me, stay away.
"I'm sorry that you fell the way. And this review, all 560 words of it was because you did not get a free mower out this deal. Wow!!!! My track record speaks for itself. Anybody that they had a landscape company can add the numbers and see that my price was more than fair. The other companies fail to show twice and his crew was only two people. And yes we were late but my crew was a 4 person crew plus me I wasn't there most of the time. But I did not charge you for me being there. Even do were also hourly and arrive 9:15 we stayed there until 6:15 at no additional charge. And after we were done, you were so happy and complemented my crew and me give a hug and a kiss. I just don't get it, we did more that we agreed on, not charge you extra for Saturday even do my crew was in overtime rate. Not charging for disposal not. We planted over $200.00 worth of plants that you forget to mention. clean the ivy out 3 large pine trees, so your new house would look nice as well as re-set and aliened a 10' walkway twice because you did not like the way we did it the first time. You gave a sad story as bait. I got more the $3500.00 worth of work and still wanted a free mower? And there is much more that we did but I don’t have the time to listed all. Mrs. Brooks have a wonderful day and enjoy your new home. We left your house beautiful for you. And we know this because you told me so."
Licensing
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FAQ
Contact Information
548 Alexander Rd, Princeton, NJ 08540
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