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84 years of trusted experience
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Reviews
3.816 Reviews
Showing 1-16 of 16 reviews
judith L.
09/2015
appliance sales
+ -1 moreunknown
Description of Work: ordered a new washer and dryer and took away the old ones. Did everything over the phone and salesman was very helpful. We did our own research on the washer and dryer which we like to do.
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Yes, I recommend this pro
$5,000
Michael M.
01/2015
appliance repair, appliance sales
+ 0 moreOK until about 8 weeks after the installation I noticed the panel was not aligned properly. I called to get a hold of the service man's number and received a message that they are CLOSED for Business. Bought a lot of stuff here over the years......sorry to see them go. Now the fix on my dishwasher is on my own!
Description of Work: Bought a Bosch dishwasher, panel ready. Price was good, and the installation went smoothly. Pulled out old washer and put in new.
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$900
Patricia P.
08/2014
appliance sales
+ -1 moreunknown
Description of Work: Delivery of washer, dryer & dishwasher with removal of existing appliances. Men called before, came on time and were polite & helpful. Used care during delivery to cause no damage to home.
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Yes, I recommend this pro
A, James V.
07/2014
appliance sales
+ -1 moreWe have bought most of our appliances from Appliance-Arama, so this is where we headed when our refrigerator died on one of the hottest days of the summer -- of course just before a long holiday weekend. We dealt with both Joe and Sal for the purchase and aftermath. Sal was able to find a fridge that met our strict space requirements for our small kitchen, at a decent price for this style. While delivery from the manufacturer was delayed due to the holiday, Appliance-Arama called me immediately when it was on the way into the warehouse, and scheduled a delivery in two days. Delivery was uneventful -- their team navigated our outside steps and tight inside turns with no mishap. Unfortunately, after an hour of running, we realized there was a problem with the new fridge -- it wasn't cooling at all. By the end of the afternoon, after several frenzied calls to the manufacturer's service line and to Appliance-Arama, the latter told us we'd get a call in the morning regarding servicing the unit.. Admittedly, we did have to be persistent to make this happen, but behavior on both sides was cordial. The next day, I was amazed to get a call at about 8 a.m. from a local, highly-regarded appliance repair outfit, to schedule a service call from their tech. Because they have a good relationship with Appliance-Arama, they obviously put us on priority, and a tech was at my door about an hour later! Amazing! Oh, and the problem was simply an unplugged plug to a key part. Whew! We have continued shopping at Appliance-Arama because of this kind of service, good prices, and salesmen who are knowledgeable, understanding, and not pushy.
Description of Work: Sold and installed a new refrigerator, removed old unit.
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Yes, I recommend this pro
$1,600
James S.
04/2014
appliance sales
+ -1 moreI knew which features I wanted in the appliance and knew the size of our doorway. Sal sold me an appliance which was an and quot;upgraded modeland quot; to the one that was on the floor, assuring me it had the extra features I needed, and he also guaranteed it would fit through the door. When it arrived I immediately knew it was not what I asked for, and it also broke a piece of the door frame when the delivery men brought it through (after taking apart so it would fit.) Before it was even brought in the house, I called the store and told Sal I didn't want it. His response was and quot;You can't do this to me,and quot; so now I am stuck with a crappy appliance that is not what I wanted. I will never use Appliance Arama again. Oh, and he sold me a phony extended and quot;warrantyand quot; with invalid contact information.
Description of Work: I shopped for an appliance after doing my research and knowing which particular models I wanted to see. Sal was the salesman. My advice is to avoid him.
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$3,500
robert S.
12/2013
appliance sales
+ -1 moreEXCELLENT SVC.
Description of Work: they removed my mother-in-laws oven dish washer and placed the new ones in.
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Yes, I recommend this pro
$3,000
Pamela B.
05/2013
appliance sales
+ -1 moreSalesman, Victor, that I worked with was knowledgeable, and did not oversell. I went back many times and at no time did I feel pressured to buy. I did not end up buying anything but would not hesitate to return. Their prices beat many places as well as a well known online appliance site.
Description of Work: Shopping for appliances for kitchen remodel.
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Yes, I recommend this pro
ELIZABETH N.
05/2013
appliance sales
+ -1 moreI went to Appliance Arama because my family has purchased most of its major appliances from them. The prices are good and the service was professional. The salesman showed me a few models, I made my choice, and made the purchase. The delivery was done on time, and the installation went smoothly. I haven't had any problems.
Description of Work: Purchased a new front-loading washer and dryer
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Yes, I recommend this pro
$1,200
Joleen F.
04/2013
appliance sales
+ -1 moreOnly use Tom!
Description of Work: We bought a Bosche dishwasher and when it was delivered the previous week found that it would not fit. We were first told we would have to get another brand of inferior quality to fit the space. However our salesman, Tom did his research and found a Bosche that would fit. He was so right! A big thanks to Tom!! Use him as we found the other salesmen not very helpful.
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Yes, I recommend this pro
$900
Dorothy C.
04/2013
appliance sales
+ -1 more$723.47)diffeOhs
Description of Work: Deal with this company at your own risk! They do not stand behind their products. I purchased a Maytag Refrigerator from them in the fall of 2006. Here's my tale of woe: 10/2/06 -- Purchased a Maytag Refrigerator from Appliance-Arama. ($723.47) 10/4/06 -- Refrigerator delivered and a nightmare that extended over four months began: -There were extensive damages to my home by the delivery men. An electrical switch was ripped from the wall, damage was done to the flooring, and the door frame was heavily damaged. Appliance-Arama denied responsibility for the damage because I had signed for the refrigerator! Cost to me for electrical repairs: $380.00 . - The refrigerator door handles were improperly installed, despite the fact that I paid an extra $20 to have them reversed. - The refrigerator never worked properly from the beginning. There was a total of six repair service vists from the fall of 2006 until February 2007. The fan had not been installed correctly, the freezer wouldn't freeze, the compressor was bad, the damper control had not been connected at the factory., the refrigerator would not go above 40 degrees and the freezer stayed at 30 degrees., the evaporator had to be replaced and the Freon had to be done again. Yes, this obviously was a lemon of a refrigerator, but Appliance-Arama was absolutely no help at all! When I asked them, "Don't you stand behind your product?" I was told, "It's not our product, it's Maytag's." "Yes," I replied, "but you took my money." I paid $723.47 for the refrigerator, plus $20.70 for reversal of the handles, plus $380.00 for electrical damages . After the six repair service visits and a still-defective refrigerator I finally settled the issue with Maytag by telling them, "Either give me a new refrigerator or give me my money back or I'll see you in court." That got results, and Maytag agreed to replace this refrigerator. I absolutely refused to go back to Appliance-ASrama, and the replacement refrigerator arrangements were handled through Adam's Appliance -- an outstanding store located in Middlesex, N.J. Among other issues related to this nightmare were costs for wasted food, costs for purchasing ice to try to keep the refrigerator somewhat cold; recompense for misery created by not having ice cubes easily available when I was recovering from spinal surgery (January 2007), costs for hours and hours spent trying to get help and waiting for service calls, and costs for repairing damages done by the delivery men from Appliance-Arama. Appliance-Arama is not a reliable store, and any lower prices are just not worth potential headaches.
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$1,000
Kenneth T.
12/2012
appliance sales
+ -1 moreWe purchased a top-of-the line appliance, over the phone, just using a model number. The price was the best anywhere I looked and the tax was only 3.5%. Installation was cheaper than the store competitor by about 40%. I figure we saved about $200 from the best store price if you include savings from tax and installation too. Installers (which were apparently contracted by the store) came promptly and hauled away the old item. Installation was excellent and the item in perfect condition, everything as expected. The only downside, if that, was that when we called to find out when the installers would come, the person answering the phone at the store was short. The other was that the installers left the box in our driveway near the trash bins without asking if they could leave it there. These are small things. This is a company we will definitely definitely use in the future, should the need arise.
Description of Work: Appliance purchase and delivery.
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Yes, I recommend this pro
$900
RICHARD C.
08/2012
appliance sales
+ -1 moreAppliance Arama prices are lower than Best Buy or Lowes or Home Depot's. They have a quality product at a very reasonable price. They do appliances and cooktops and that's it I think. This is the second time we've used them.
Description of Work: I bought all my appliances for remodeling my kitchen at Appliance Arama.
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Yes, I recommend this pro
$14,000
William A.
03/2011
appliance sales
+ -1 moreMy wife and I visited Appliance-Arama based upon recommendations from a neighbor. We are in a desperate situation, as our subzero refrigerator was beyond reasonable repair and we need fresh food and milk for our toddler. While visiting their store, their salesman Joe was very helpful and knowledgeable. His prices were low and the added impact of lower sales tax was a positive. We ordered it that evening, with a committed delivery date of that Friday, March 11th. Our experience thereafter was absolutely miserable. A separate representative contacted my wife the day prior to expected delivery, explaining that it would be delayed three days. This was a double-negative, as we arranged for a handyman to be available to avoid the onerous $150 installation fee. Things worsened when the installation fee continued to be confused. I type "confused" because the rep either intentionally confused it or is a miserable communicator. Thereafter, showing no remorse or flexibility, he was rude and unprofessional to my wife. Then proceeded to call back 30 minutes later introducing a new requirement that he'd only deliver if we had a certified check. We calmly cancelled. While karma might catch up with them in the long term, I suggest that you avoid them in the short term.
Description of Work: Purchase of new LG Refrigerator
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$2,468
ann D.
09/2008
appliance sales
+ -1 moreWork was done quickly and neatly. They were there on time and installed the dishwasher and were out quickly.
Description of Work: Installed new dishwasher and removed and disposed the old one.
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Yes, I recommend this pro
$558
Eleanor D.
07/2007
appliance sales
+ -1 moreIf you need a large appliance, this is the place to go. They are in New Jersey so it may be a drive. However, there is only a three percent sales tax there. That is key. Plus, they will special order things for you like they did for me. The sales people are great and I love this place in general.
Description of Work: I recently purchased a non-standardized oven from this appliance sales center.
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Yes, I recommend this pro
$1,000
12/2005
appliance repair
+ -1 moreI HAVE NOTHING BAD TO SAY ABOUT THIS COMPANY. THEY CAME OUT WHEN THEY SAID AND WENT TO WORK REPLACING THE PARTS OF MY STOVE THAT NEEDED TO BE REPLACED.
Description of Work: THIS COMPANY CAME OUT AND REPAIRED MY RANGE. THEY REPLACED A STRIKER FOR THE COOK TOP AND THEN HAD TO REPLACE THE CONTROL FOR A GAS JET.
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Yes, I recommend this pro
$250
Contact information
127 W 2ND ST, Plainfield, NJ 07060
Service hours
Sunday:
ClosedMonday:
10:00 AM - 8:00 PMTuesday:
10:00 AM - 7:00 PMWednesday:
10:00 AM - 7:00 PMThursday:
10:00 AM - 8:00 PMFriday:
10:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
APPLIANCE-ARAMA INC is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
APPLIANCE-ARAMA INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, APPLIANCE-ARAMA INC does not offer free project estimates.
No, APPLIANCE-ARAMA INC does not offer eco-friendly accreditations.
No, APPLIANCE-ARAMA INC does not offer a senior discount.
No, APPLIANCE-ARAMA INC does not offer emergency services.
No, APPLIANCE-ARAMA INC does not offer warranties.
APPLIANCE-ARAMA INC offers the following services: sales and delivery
service repair
Contact information
127 W 2ND ST, Plainfield, NJ 07060
Service hours
Sunday:
ClosedMonday:
10:00 AM - 8:00 PMTuesday:
10:00 AM - 7:00 PMWednesday:
10:00 AM - 7:00 PMThursday:
10:00 AM - 8:00 PMFriday:
10:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PM