APPLIANCE-ARAMA INC
About us
appliance sales
Business highlights
Services we offer
sales and delivery
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
8% | ||
8% | ||
0% | ||
23% |
Bought a lot of stuff here over the years......sorry to see them go. Now the fix on my dishwasher is on my own!
We have bought most of our appliances from Appliance-Arama, so this is where we headed when our refrigerator died on one of the hottest days of the summer -- of course just before a long holiday weekend. We dealt with both Joe and Sal for the purchase and aftermath. Sal was able to find a fridge that met our strict space requirements for our small kitchen, at a decent price for this style. While delivery from the manufacturer was delayed due to the holiday, Appliance-Arama called me immediately when it was on the way into the warehouse, and scheduled a delivery in two days. Delivery was uneventful -- their team navigated our outside steps and tight inside turns with no mishap.
Unfortunately, after an hour of running, we realized there was a problem with the new fridge -- it wasn't cooling at all. By the end of the afternoon, after several frenzied calls to the manufacturer's service line and to Appliance-Arama, the latter told us we'd get a call in the morning regarding servicing the unit.. Admittedly, we did have to be persistent to make this happen, but behavior on both sides was cordial. The next day, I was amazed to get a call at about 8 a.m. from a local, highly-regarded appliance repair outfit, to schedule a service call from their tech. Because they have a good relationship with Appliance-Arama, they obviously put us on priority, and a tech was at my door about an hour later! Amazing!
Oh, and the problem was simply an unplugged plug to a key part. Whew!
We have continued shopping at Appliance-Arama because of this kind of service, good prices, and salesmen who are knowledgeable, understanding, and not pushy.
Licensing
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