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DENA POOLS

1.5(
2
)

Pool and Spa Service

Reviews

1.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
1.0
responsiveness
1.5
punctuality
1.5
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Showing 1-2 of 2 reviews
Sharon M.
07/2013
2.0
pool cleaners
  + -1 more
The contractor quoted a price and then presented a bill for $100 more. Dena is now doing business under the name of Pittstown Pools. In addition the contractor gave away some small parts when they opened the pool if I did the pump upgrade. They later charged for the parts.
Description of Work: polaris pump replacement
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$250
PJ C.
08/2010
1.0
pool cleaners
  + -1 more
Provider said it was a 2-3 day job & quoted $1500 - 1800. Without warning, emptied water from pool on 6/29 (yes just before July 4th weekend & scheduled family picnic). Liner not installed & pool refilled until 8/6. Never returned calls. Arrogant & disrespectful crew. Left filter filled with debris. Charged $2300 - almost 35% over low estimate. Didn't show up when promised. Showed up without warning / advance notice. Provider had difficulty with his supplier but admitted that he should have measured properly at the outset. We were left without pool during the hottest July on record. Very poor communication & customer service.
Description of Work: Needed new liner for our in ground pool.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,300

    Contact information

    351 PITTSTOWN RD, Pittstown, NJ 08867

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool and Spa Service

    FAQ

    DENA POOLS is currently rated 1.5 overall out of 5.
    No, DENA POOLS does not offer free project estimates.
    No, DENA POOLS does not offer eco-friendly accreditations.
    No, DENA POOLS does not offer a senior discount.
    No, DENA POOLS does not offer emergency services.
    No, DENA POOLS does not offer warranties.

    Contact information

    351 PITTSTOWN RD, Pittstown, NJ 08867