ADS Environmental
About us
ADS is a full service oil tank removal and site remediation family owned buisness. We offer extremely competitive prices and pride ourselves on customer service. Additionally we offer 12 month no interest, no payment project financing.
Business highlights
Services we offer
Groundwater Remediation, Guaranteed Tank Searches, Oil Tank Abandonment, Oil Tank Installation, Oil Tank Removal, Septic Tank Installation and Abandonment, Soil Remediation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
0% | ||
0% | ||
17% | ||
50% |
After our first oil delivery we had to arrange for them to come out to remove the 2nd oil gauge because the oil company could not completely fill the oil tanks until it was removed. Apparently when there is a 2nd gauge (in the 1st tank, closest to the refill pipe outside) the 2nd gauge will leak from the pressure when it is refilled fully until the pressure and oil level evens out in the two tanks (it is greater on the oil tank which receives the influx of new oil first).
During this service they managed to dent the stairs and furniture as they walked past.
Now 2 years later, the oil company is refusing to deliver again because all of the joints are weeping. Apparently that is also because of the materials used to seal them and/or bad workmanship. And on top of that we have to replace the oil gauge because it is all ready broken.
Their warranty only lasts a year- so we have to pay for all repairs ourselves on a rather new system.
We had to call them 4 times to finally be told there was no warranty coverage---the first 3 times we were told we'd need to speak to the owner to get an answer and he'd call us but we never got a call back (over the course of a month). The fourth time I finally got a hold of someone in their office who could answer questions.
We do not recommend their services due to the lack of communication and the very limited warranty.
"ADS Environmental strongly disagrees with your comments mentioned in your review dated 4/1/13. ADS did return to your residence for NO CHARGE and changed the gauge when requested. ADS was never informed that there was a dent to the stairs or furniture, if notified ADS would have sent a representative to the site to inspect. A representative from our company did personally speak with you when you called the office so the comment about 4 unanswered calls is incorrect. After a two year period I do not think it is unreasonable to pay for a service call especially since our company had already provided one for no charge. ADS prides themself with customer service and was willing to return to your residence, however you preferred to have your oil delivery company provide the service call. As mentioned in your review you were satisfied with all work performed, it wasn't until you were required to pay for a service call that you decided to write a negative review. ADS thanks Angie's List for the opportunity to respond to your review."
If I had to do the job over again, I would most definitely hire ADS again.
Licensing
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