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Herculese Movers

Moving, Storage,

Services we offer

Moving & Storage facilities.

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

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Showing 1-1 of 1 reviews
Scott W.
Sep 2012
1.0
Moving
$7,762
This moving company had my furniture in long-term-storage and also moved my furniture from a second residence. My items were clearly labeled and I provided a concise chart of what was to be delivered to my new residence. My misfortune was this company decided to ?consolidate? this truck on Labor-Day-Friday and as I called to ask whether they needed any clarification of my order, everyone was leaving early.
When my furniture arrived, Hercules delivered;
· Dining-Room table-top without legs
· Entertainment-Center shelves but no base
· One missing dining-chair, the other broken
· Many listed AND labeled boxes undelivered
My salesman, Adam, is not returning my telephone calls and I?ve been eating dinner on-my-lap for a month.
And I was mortified to find the items I had in storage had mold and needed washing/dry-cleaning (clothes) and disinfecting (furniture).
I?ve received vintage emails from this self-exonerating individual proclaiming he complied with my instructions?Huh? Not to send a table-top with legs ? shelves without a base ? break my chairs??
NOTE: Affiliates; 437 East 12 St. Suite 10 - NYC, NY 10009 & 333 w Trade St Charlotte, NC 28202
Response from Herculese Movers
"Hercules Moves Inc. 425 Division St. Perth Amboy NJ 08861 in regards to the Pending dispute I am responding as requested. The Customer has written an inquiry regarding this issue on multiple levels. I have corresponded with him multiple times as well. We, have had a long term relationship with the consumer for many years. The Customer has a lot of stuff in storage here for a long period of time. He contracted us to conduct a pick up from Florida, and to return the stuff to our storage here in NJ which we did. At the time he was given a detailed inventory list by our team of all items that were moved by us. The Customer then asked to have items from Florida AND his storage holdings delivered to a place in Boston. He asked for specific items to be shipped to Boston. The Customer’s writing fail to depict the most crucial points here, he asked us to move specific items without providing the proper inventory numbers assigned to all his items. We have restored the chairs that were damage and they have been ready to ship (which we want to do at no cost obviously to the consumer). Regarding the items he wants delivered above and beyond the consumer has been quoted the minimum price for the work he wants performed but he refuses to pay for the work. Business is not free nor is gas, wear and tear on our equipment, warehouse handling, tolls, and human labor. We have in fact tried to have this delivered for the costs and fees associated with this yet he refuses to pay for the work. We do not know what else to do at this point as this is a one sided story that has now been told in the true version as it relates to this. We are fully prepared to deliver his chairs without charge, everything else needs to be paid for as it is additional work being performed. The fact that the consumer has not and did not provide ANY numbers from the detailed inventory he provided, is of no fault of ours and we will not shoulder the responsibility because the customer “misplaced his inventory list”. Adam Mosley Sales 866 770 1990 XT 116"

Licensing

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FAQ

Herculese Movers is currently rated 1.0 overall out of 5.

No, Herculese Movers does not offer free project estimates.

No, Herculese Movers does not offer eco-friendly accreditations.

No, Herculese Movers does not offer a senior discount.

No, Herculese Movers does not offer emergency services.

No, Herculese Movers does not offer warranties.

Herculese Movers offers the following services: Moving & Storage facilities.