Majka Railing Co Inc

A man came and we discussed where I wanted it. We placed the order and gave them half the money. He did say it would take a long time, something like 8 to 12 weeks. We said we understood although it seemed a bit much because it was not that big of a railing. But we understood and agreed to that. I called once to see if it was ready and was told it would be another week. They called when we were on vacation that they wanted to install it. We were not home. I called back on the next Monday, which was, like, four days later and told them they could come and install it. They told us they would have to get back to us because they would have to be in our neighborhood. I thought that was very strange because of what I have already said. They told me it would have to be after Labor Day and I did not like that. I tried to get hold of the person that came out to see us but was told he could not call us because he was on the road. I spoke to his brother who was in the shop and finally got it resolved fine, but I did not like their behavior. The woman who answers the phone is not a good person to do business with. Their prices are probably a little steep, but there are not a lot of people who do this -- making wrought iron products. This is my first wrought iron product I have ever bought. I like the look of it. They came when they said so their punctuality was okay. I think the man who came and took the order was professional but I was not impressed with the professionalism of the other brother.  

See above. Quality of goods better than I anticipated. Excellent workmanship.

Several months later, Sept 18 today.  I have received many compliments on the railings Majka installed.  The mason who rebuilt my steps asked for their information to share with his customers.  Thank you Majka!! 

Called and made an appointment. The representative arrived on time and brought samples as I had indicated I wanted brown railings with straight rails. We talked a while, he measured and drew out an outline of the railings. He also noticed one of the stones on my porch was lose so we had it cemented prior to the installation. He told me the railing fabrication would take about 6-8 weeks, which was fine by us. Because friends were visiting from Europe during the expected time the railings would be ready, I called Majka and spoke with very nice woman and asked them to wait until my visitors left and gave them a date that would be good. Unfortunately the day they were to be installed, I had to go into my office so couldn't be there when they installed. But they said it was no problem - I didn't need to be home and could mail them the balance of what I owed. When I arrived home, the railings were there - just exactly what I wanted - no scratches or dents - everything looked perfect. My husband was very pleased also. The entire experience was great. I had previous gotten an estimate on wrought iron but it was also double and was not impressed with the rep or the samples. I also had discussed aluminum railings with a friend in Bergen county who just had them installed by another company and he paid more than twice what we were charged.