Gutter Guard Authority Protection MasterShield
About us
Gutter guards manufactured by MGP Manufacturing are the gold standard for keeping debris out of your rain gutters while letting water flow through your downspouts. MasterShield’s multi-patented micro filtration technology and strong yet flexible construction is capable of blocking debris larger than half the width of your hair. We provide free estimates with no obligation to purchase. The availability schedule that is listed reflects office hours, to better accommodate a appointment time we come out days, evenings and weekends.
Services we offer
Specializing in MasterShield Gutter Guard Protection. Available in 14 colors plus copper. Heated gutter options. Gutter and downspout replacement. $0 money down. No interest finance options. "A lifetime FREE of gutter guard cleaning guaranteed!"
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
8% | ||
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8% |
"We sincerely apologize for the miscommunication. Everyday we strive to better our business and really do appreciate your feed back. If you are still interested in receiving information on gutter protection, please email the address listed on our profile. We will gladly provide you with additional information and possibly set up a free estimate with no obligation to purchase. Best Regards, GGA Team"
The installation was scheduled in a very short period of time. The installer was efficient and amiable and didn't waste any time. My questions were answered and the job was done quickly and completely. After the installation was complete, the area was cleaned up completely. It was like no one was here.
The first rain happened at night so I didn't see the guards in action until yesterday when we had those severe thunderstorms pass through the area. The guards worked perfectly. Even with such a heavy downpour, the water just went in the gutters like it was a gentle rain.
"Thank you very much for the review! We are extremely happy that you are pleased with the purchase. As always, we would be thrilled to help out any of your friends or family members with their Gutter Protection needs. Please keep us in mind, and if they purchase and share your name, you will receive $100.00. est luck and hope to hear from you! Gutter Guard Authority"
We had significant ice dam problems at our home. We needed heat cables in both the gutters and the leaders as well as fully covered gutters. Mastershield designed a system that created the maximum cable coverage for the least amount of cable used (not an easy design with our house).
The MasterShield gutter system carries a lifetime guarantee but is quite pricey. Gutters/leaders are fully protected for the the lifetime of the house. The Company was willing to work with us to come up with an affordable price.
In addition, MasterShield was able to custom match the leaders to coordinate with both the siding and brickwork. This color matching makes the leaders so much less noticeable than your standard white leaders that are readily visible. The overall look of the house with the color-matched leaders is amazing.
They completed the entire job in less than a day and completed cleaned up afterward.
I highly recommend them!
"Removed mbr info: We are so happy to read your review and are thrilled you are pleased with our company and product! Please keep us in mind for any family or friends that may be interested in MasterShield Gutter protection. A referral is the highest compliment we can receive!"
After some rain I noticed that water was just rolling off the edge of the house and not being properly channelled by the gutters. I gave this some time, as I was told that oil that adheres to the gutter guards in the manufacturing process sometimes takes time to dissipate, causing the gutter guards to work ineffectively at first. However, after about 4 months I was having the same problem. I climbed up on the roof and also noticed that the gutter guards were improperly pitched in the center of the run, so that acorns and twigs and leaves the like were just sitting on the gutter guards in that section. Other sections of the gutter guards directly under trees--which you would think might have problems--did not have similar problems.
I reached out to Master Shield to tell them about the problem and ask them to send someone out to re-pitch the gutter guards. After multiple calls and emails in which I sent photos of the problem, I received no response, although the individual who answered the phone was friendly and tried to be helpful. About a month after posting a less-than-favorable review on Angie's List, I received a call from the owner Joe, who was interested in solving the problem. He visited my home personally when he said he would, and adjusted the gutter guards, which solved the problem of the debris preventing the guards from functioning properly. As he promised, a crew showed up a week or two later to install an additional downspout that I had requested, without charge. This time around, I was positively impressed by the attention and professionalism that I received, particularly the owner's not mentioning the Angie's List review until he was sure I was satisfied with the resolution of the problem.
While I do not know if I will keep the gutter guards--which I don't think can handle the amount of water they are asked to in my particular situation--I was pleased with the contractor in the end. I do wish that I received the same attention from the start, however, which would have made for a much more pleasant experience.
"We are so happy to read your review and are thrilled you are pleased with our company and product! Please keep us in mind for any family or friends that may be interested in MasterShield Gutter protection. A referral is the highest compliment we can receive."
Had problems with prices I was quoted, Salesman and Manager weren't on the same page as to what exactly was being done. Once all this was ironed out, they gave me a better price than what was originally quoted. From there things were fine, did a great job.
"Thank you for your comments and we appreciate your business. We hope you are thrilled with the product! Keep us in mind for any of your family and friends. Best to you always."
Setting up the appointment with Gutter Guard Authority for an estimate required a bit of telephone tag since we work, but once I talked to a real person we were able to schedule it easily. Their "gutter geek" who came out to see us did a very reasonable job of explaining the pros and cons of MasterShield, the system Gutter Guard Authority sells, over their competitors. He was helpful, addressed problem areas like corners and clearly knew his stuff.
They were very good with emailing me the details of what was happening. On the day before the install, a lady from Gutter Guard Authority called to confirm that we would be home. The installers called on the way over to say that an accident was causing traffic and they might be a bit delayed, but in the end they got there within 5 minutes of the appointment time, no big deal.
They got to work quickly and the job was done in about half a day. It looks good, we chose the guard to match our gutters and it blends in quite well. They cleaned up after themselves and the young guy told me that they had added in some hangers to my gutters because the original installer didn't use enough. I never would have known this was an issue till he told us.
He also fixed some leaks where the seals just peeled away in his hands. He held it up to show us why we were getting drips. I said, "oh, how much extra is that," and they said no charge. Well how often do you see that that in this day and age, I was very happy with the job and the workmen, and found the company easy to deal with. Great product, too.
"Thank you so much for the GREAT review. We are happy you found the service and product you needed. Do not hesitate to contact us with any needs of yours, family, or friends in the future. Thank you again! Gutter Guard Authority & The MasterShield Team"
"[Member name removed], Thank you very much for your KIND comments. We are looking forward to assisting you with your project in the near future! Please give us a call on 866-532-3458 when you are ready to proceed with the project."
"[removed member name], Thank you for your comments and the positive experience with Andrew. We pride ourselves in being "Gutter Geeks" as it relates to managing water, such a common cause of expensive damage to a home. We're all about solving water problems the problem at the source -- your gutters. We look forward to working with you in the near future when you're ready to move forward with your project. The Gutter Guard Authority Team"
Licensing
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