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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile


Services we offer

Carpet and upholstery cleaning.

Reviews

4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
27%
3
0%
2
13%
1
7%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
4.2
responsiveness
4.3
punctuality
4.5
Showing 1-15 of 15 reviews

Eric Z.
10/2018
2.0
carpet cleaners
  + -1 more
I live in Somers, NY (Heritage Hills of Westchester.) Our appointment was scheduled between 2-6pm to clean carpeting in two bedrooms. The good news, the employee was polite. The bad news, he was two hours late and left the carpet wet because he was hurrying so he could go home (it was almost 9:30 when he left.) Here are the details: Stanley Steemer's employee didn't show until almost 8pm, ruining our evening plans and upsetting our neighbors (the truck makes such a racket that our neighbors called the security office to complain.) He left the carpet so wet it didn't thoroughly dry for more than two days. In the future, we will find another carpet cleaning company.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$150

Sharya S.
09/2017
4.0
carpet cleaners
  + -1 more
I have used another provider but I think Stanley Steemer is better to me and Stanley Steemer is cheaper to me. I had a couple of dark areas but quality I would say was good. Punctuality was good too; they were right on time. Their windows are not large.
Description of Work: This was for carpet cleaning for three rooms for $99.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jerry G.
08/2016
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca M.
08/2016
4.0
carpet cleaners
  + -1 more
They could have taken their time on the upholstery. They were going quickly and not getting things that could have been cleaned by the machine. They were very professional.
Description of Work: I used Stanley Steemer

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth P.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian G.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Audrey W.
07/2015
1.0
carpet cleaners
  + -1 more
I have used them before but the guys that came this time were terrible.snagged my carpet an knocked over a vase that I made from sand an seashells some of which were collected from other places that i will never get back. The guy steaming my carpet said i have your address and i will mail you a new vase. The vase cost about $40.00. That was June 13, 2015, never received anything. I wrote a letter to corporate and still never heard anything. They do not care about their customers, and sinceI got no reply or satisfaction I will recomend to anyone not to use this company
Description of Work: Steamed my carpet

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$110

Diane S.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Living room & bedroom wall-to-wall carpets cleaned and dining room area rug cleaned. All were deodorized and scotch guarded (I have 2 dogs, better safe than sorry). My dining room rug had a major large stain in a very obvious place which I kept trying to clean with different cleaning products and made it worse & worse. I was going to throw it out but decided to let Stanley Steemer give it a try. Well, am I glad I did - the service man, Greg, gave it his undivided attention and a lot of elbow grease, and the rug is like new. I would definitely use them again. I also purchased a carpet spray cleaner from them so when I next have a spot I'll stick with this one product instead of making another mess (p.s.- I did have to use the spray cleaner - one dog was sick on the living room but no one will ever know!) | |The base price on a special is good but I only gave the price a "B" because as you add the additional services (scotch guarding, deodorizing) it really begins to add up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita C.
12/2014
5.0
carpet cleaners
  + -1 more
the guys were clean, affable and on time - they got right to work. The carpet and sofa now look very clean. I would not hesitate to use this company again.
Description of Work: Cleaned carpeting and sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lisa G.
12/2013
5.0
carpet cleaners
  + -1 more
The team was in my house roughly 25 minutes after I called. The technicians explained in detail our best course of action, then completed the work. A bit costly, however the service was excellent.
Description of Work: Clean up a small leak in our basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jerome & Florence L.
12/2013
5.0
carpet cleaners
  + -1 more
My experience went very well. The staff was professional and knowledgeable in their field. The pricing was competitive and I would highly recommend this company to others.
Description of Work: They came to clean our carpet runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Donna A.
09/2013
5.0
carpet cleaners
  + -1 more
Our carpet had been beat up... construction, an elderly pet with bladder control problems and general heavy traffic. They treated the heavy stains until they were gone. They did explain ahead of time that it wouldn't look 100% because of age and wear on the carpet. However, when they were finished the carpet looks almost like new. As it dried and lightened, it continued to look better and better. I couldn't be happier with their work. I would definitely use them again and would highly recommend them. The crew was punctual, friendly and neat. The cost was exactly as quoted over the phone.
Description of Work: Stanley Steemer #79 in Clifton, NJ cleaned, deodorized and protected our living room, dining room, hallway and a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$417

Patricia P.
01/2012
4.0
carpet cleaners
  + -1 more
They came on time. I am happy overall with Stanley Steemer.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sherill K.
06/2011
2.0
ceramic tile
  + -1 more
They did a horrendous job. They were contracted through a house cleaning service I hired to clean up a boiler leak. They were only there for 20 minutes I'm told. They didn't clean under the registers nor did they get the stains off the floor. The ladies from the house cleaning service ended up cleaning the entire floor and got all the stains out. I would not recommend them nor use their services again.
Description of Work: I used the services of Stanley Steemer Carpet Cleaner. The last time I used their services was on the 15th of April. They were going to charge me $300 to clean a tile floor in my basement that was the recipient of a boiler leak and was full of rusty colored water. They did such a horrible job that I refused to pay for it.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


SUSAN A.
01/2006
4.0
carpet cleaners
  + -1 more
THEY DID A PRETTY GOOD JOB. THEY CAME TO MY HOME A FEW DAYS AFTER I FIRST CALLED THEM AND I THINK THAT THEY DID A PRETTY GOOD JOB. I DO THINK THAT THEY ARE A LITTLE EXPENSIVE, BUT THEY ARE NOT TOO BAD.
Description of Work: THEY CLEANED THE CARPET IN ONE ROOM OF MY HOME AND THEY ALSO CLEANED TWO COUCHES.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

    Contact information

    unknown, Passaic, NJ 07055


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile

    FAQ

    Stanley Steemer is currently rated 4.1 overall out of 5.
    No, Stanley Steemer does not offer free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet and upholstery cleaning.

    Contact information

    unknown, Passaic, NJ 07055