1-800-Flowers.Com

They failed to deliver the flowers. They did not deliver the flowers to my mother at all. They initially misled me and told me they had been delivered. I had hired them on May 10th to deliver flowers to my mother. They said they guaranteed the flowers would be delivered on May 11th, which was the day before Mother's Day. They failed to deliver them. They then misled me and initially told me they had delivered them. That led to a conversation with my mother in which I said, "Did you like the flowers?" My mother then said "What flowers?" While the company did give me a full refund of my credit card payment, overall it was a very bad experience. They should have realized the importance of getting flowers to someone's mother on Mother's Day. They should have either told me they couldn't guarantee at all, or they should have simply gone through and delivered the flowers as they indicated they would. Overall, it was a very bad experience.

pathetic to the website delivery was attempted at 6:45 pm. That's a pathetic attempt even if it occurred normal business hours for the vast majority of business ends at 5:00 pm.