T Winters Corp

Ted Winters is UNPROFESSIONAL, a POOR COMMUNICATOR, UNRESPONSIVE and DID NOT FOLLOW THROUGH on completing the project as discussed. The weekly mowing was decent but I asked him to plant a tree and remove a shrub 4 months ago. I called several times to follow up and he kept saying he'd visit the nursery, that he would text me photos of different tress (i never got any texts or pictures from him), or that he was working on it. Finally the 4th time that I called him to follow up on the status of the tree, he said he wouldn't plant the particular tree that I requested. Well that was 4 months after we discussed he would do it. He never even bothered to call me to tell me that he wasn't going to do it. It required me to call him to find out. Then, he said he could do a different tree and that he would come the following week. Well he never showed up. After waiting AGAIN, I called him and he gave no apology and not even an excuse. When I asked why he didn't show up, he simply said he just didn't show up. When I said things the business relationship was not working out, he agreed. Obviously, he also LACKS CUSTOMER SERVICE SKILLS and does not care about our business. Furthermore, since having hired him we have called him and left voice messages and emails to the contact information he has on his website and on the proposal form he gave us. But each time we followed up after not getting a response, he said he did not receive our messages. I find that to be absolutely absurd. At best, he's a poor business man who doesn't know how to use email and voicemail, and at the worst he's just a liar and incompetent at his job. At any point during the past 4 months that I spoke with him about the project he should have let me know if he couldn't or wasn't going to plant the tree rather than wasting my time. He has a nice website, but don't be fooled by it. If my experience is any indication of how he treats his customers with a lack of respect and courtesy and with pure apathy, then I am embarrassed for him. It's rather shameful, really.