This store was asked to hold stock of a non-custom item and refused to refund my card. The sales rep was still clarifying terms with me and charged my card without signed consent. No agreement was signed and they would not cancel the charge. That's just stealing. Store Manager got on the phone to protect the sale and fight me on the money they took! Unbelievable! Business practices include deceit; HUGE mark-ups to pay sleazy sales reps (Andrea); leveraging unsigned documents to hold customer funds; actions in violation of PCI compliance [for card processing]; verbal abuse; and hostile work environment (former employee informed the manager abused them, which I believe based on my experience speaking with them). Just ruthless (EVEN WHEN WRONG).   I advise using this store as a showroom and then let them get sucked slowly for a slow death (declining revenue!!!!!!!). Look and then RUN to another store for a better price.