Oradell Animal Hospital Inc

Despite the odds, Rooney recovered and is doing very well. He was given a second chance at life thanks to Dr. Dennis Bailey, Dr. Carbury and her Staff.

They were wonderful.

You make an appointment and they see you. They are always on time. They interact very well with him.

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I brought my cat to Oradell because it was a Sunday and my regular vet was closed. They came out and saw that he was lethargic and took him to the back. They eventually called me in and the first thing the vet did was show me a price list of what the visit was going to cost and to see what services I was willing to pay for. My first concern was for my cat, who was not even in the room. I wanted to know how he was. They said he needed fluids and they would need to run tests to see what was wrong. I agreed and asked to see my cat. I was told to wait to see if whether or not I could go back and see him. She eventually brought him out and said that they would do an ultrasound that day and call me later in the afternoon. I was then instructed to go to the front to pay. I had to leave a deposit of $1600 as the potential cost could be anywhere from $1500 - 3500 for an ultrasound and fluids. A few hours later they called and said that the ultrasound showed that there may be an obstruction but they are not really sure so the best thing to do is perform exploratory surgery for $6000. I voiced my concern over my cat who was very weak and lethargic having surgery, especially exploratory surgery. She said any surgery has potential risks. I asked what the blood and the rest of the ultrasound showed and she said, she wasn't really sure, but she can look. I said I would call them back because I really felt uncomfortable with the diagnosis as it really seemed that they were only concerned with the money. I called back and said I would take my cat home and bring him to our vet in the morning. She said it wasn't a good idea, but I insisted. She then said that I would have to wait at least two hours before I could pick him up because she had to 'bill him out'. Clearly they only care about the money. Why would a veterinarian say, I need to bill him out? She didn't say discharge him. We waited the two hours and went to pick him up. They made us wait another 1.5 hours! They charged us over $1800 for 5 hour stay which included fluids, and ultrasound and blood work. UNREAL! The next day I brought my cat to the vet who took an x-ray and was easily able to identify the problem. The cat had eaten something that was making its way out of his system very slowly. They treated him with an enema. I am so happy I went with my gut and did not allow them to cut my cat open!

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They put in the wrong size hip. The replacement hip broke, which lead to my dog eventually passing away.

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They were wonderful and I can’t say enough about them. My husband and I were very pleased. They could have been a smidge cheaper.

Our experience with them have been very good, the only complaint is that they are a little pricey. The office is very large and comfortable, and have a large parking lot.

He is very caring and he is very good with animals.

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Extremely pleased.

We brought a feral cat into Oradell because his third eyelid was covering much of his eyes. I brought him in in a carrier and the "doctor" came in and didn't even look into the carrier at the cat, and began discussing how we needed to pick the cat up by 8 the next morning, as that was when she was leaving. She had no idea what was wrong with the cat. She brought the cat in the back and came out and basically said she did all she could do as the cat was "not cooperative". Basically they did nothing, I think just an antibiotic shot or something, and said they would keep him overnight to see what else they could get done. He is a very sweet, friendly cat. And even if he wasn't, have they ever even heard of a mild sedative? We went back the next morning and they had done nothing else, and asked us to pick the cat up in the parking lot around the back. We were treated like garbage, plain and simple. We are not some people off the streets, we are longtime regular customers that have been there with nearly 40 cats over a dozen years or so and spent a literal fortune there. If this doctor is afraid to deal with a feral cat, then go work at McDonald's. I immediately sent them an e mail, and NEVER got a response. And while they did basically nothing, they had no problem charging us $500, and the cat is in basically in the same shape, but we cannot afford to catch him again and take him somewhere else. I realize a Vet is a business, but if you go into business, do the job you are being paid to do, or don't charge people for your "services".

Oradell killed my cat. Literally! Cole was in the hospital 3 times in the last 11 days. He was a regular there, as a Diabetic he was prone to tract infections. He went there again with one of them, and they did their usual fluid treatment and antibiotic and sent him home, but he was back 2 days later with the same thing. This time they kept him 3 days and sent him home, and AGAIN he was back in a few days with the same thing and now he wasn't eating. We ASKED them both of his first 2 visits to do an ultrasound, as his problem seemed different this time. We asked on his third visit if they had found anything and found out they had not done an ultrasound. He was getting worse by the day, and this time they found Pancreatitis, which they could have found if they had done the ultrasound we had asked for, before he had any symptoms. Now he was much worse, not eating, very weak, etc. We went to visit Sunday night and he was breathing very, very hard and fast. The doctor said it was probably just nerves. We told her we wanted a chest X Ray, and she said she would do it as soon as we left. By this morning he could not breathe and they called and told us they had a tube down his throat and he was not breathing. We asked if they found anything on the X Ray and they said he was and quot;just getting ready to go in for itand quot; when he had trouble breathing, a full 16 hours or so after we left and were told they were going to do it right after we left. We were lied to by Dr. Cortez, and our cat died. Pure neglect. And so nobody thinks we are upset and don't want to pay the bill or anything like that, my wife and I have been there with nearly 40 cats in the last dozen years or so, and have probably spent well over $200,000. We are not rich people, we have our house mortgaged to the hilt and have been hitting up our retirement plans for the last several years, but we were always willing to do whatever we had to for our cats, regardless of the cost. We will not step foot in Oradell again.

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