Air One Heating & Cooling Pros

Owner was very nice and was apologetic that he couldn’t get someone to me sooner (called at 7am and first appt was at 1pm). Told him not to worry as I was happy someone was able to come. Up front told me there was a service charge, which I figured. as didn’t want me to be surprised. Tech Massimo called around 1130 and said he was able to make it earlier if that was fine with me. He arrived around noon and after hearing my concerns, checked the compressor which was low on freon. He outlined the price before I authorized him to proceed. As soon as the Freon was in, AC started working better than before. Very lucky it happened when it did as the first heatwave of the season hit the next week. I will definitely be using AirOne for my system maintenance in the future

They were great. Would use them again, and again.

Mike came out the same day and explained my options clearly. He then "went the extra mile" by returning with a window a/c for a disabled resident of the household (the a/c had conked out during a heat wave). They showed up early the next morning and stayed all day to get the job done- we couldn't be happier!

One word! Amazing! Such a professional caring team. My condo was struck by lightening and the team came out and took care of whatever was needed and also took the time to educate. I had called other places and I can honestly say I made the right decision. The team at Air One actually cares where everyone was in it for the money and basically if you sounded clueless the more it sounded like they would charge. Hands down best team to work with!

The replacement happened in Jan. '18 during a record cold spell. During the first visit the tech did a very simple fix to a switch, and not only didn't charge me, but he also showed me how to do it if I had more problems so I wouldn't need to wait for a service call. It was a very old system so it actually died within a week. Mike and his team showed up fast, did the install within a day, and they didn't leave a speck of dust or a scrap of wire behind. Mike was very clear about what needed to be done and what it would cost, and the price was very reasonable. They ran into difficulty installing the unit because it's an old house but even when they had to drill into the concrete slab the cost didn't change.

We called Air One on Saturday, June 16 to see if we could have someone come to take a look at our central air conditioning which had stopped working. We were fully prepared to be told that the system was old and needed to be replaced. Well, not only was Air One extremely responsive, but they called and said they had finished another job and would it be OK to come by the house about an hour and half before we expected them. Well, they came in looked at our 33 year old air conditioning system and told us all we needed was a new motor. They replaced the motor and the A/C is running like new. We have nothing but respect for Air One who didn't try to sell us a whole new system, which they very easily could have done. They were courteous, professional and honest, (3 qualities that seem to be lacking today). We have found our HVAC technicians and it is Air One. We will not look anyplace else when our aging system does need replacement.

Air One came on time, they were very professional, did a quality installation and the team cleaned up when they were done. Could not have asked for a better experience.

My old central a/c stopped working and I was very worried that it's down to its last leg. I started searching online for reliable companies. I checked Angie's list, HomeAdvisor and Yelp and came down to a few candidates. I called the first one on my list (Air One) and the owner(Mike) picked up. He was very pleasant to talk to and patiently took the time answering and explaining all my questions and concerns. I have not hired or met this gentleman yet and he's already giving me free good advice over the phone. Afterwards, I said that I will call him back if I decided to go with his company. As I was about to call the next on my list, I stopped and thought about my conversation with Mike. Somehow my gut feeling tells me that this person is trustworthy. It never fail me before so I went with it and called Air One back. Mike arrived the next day, checked my old a/c unit, fixed what was needed to get it working in top shape again while explaining to me the work being performed. There was no b.s, and everything was transparent. He is professional, honest, fair and friendly. This is why I go with small companies. They provide high quality service to uphold their good reputation. It's just good business. Thank you, Mike!

Fast quote, decent price, great crew, house is 100% more comfortable now and everyone was very pleasant.

Excellent! The plumber knew what the problem was right away and fixed it promptly. My family and I were very happy to get the boiler fixed since the weather was in the single digits. The plumber was knowledgeable, professional, and clean. I would definitely hire them again.