Terraclean Power Washing LLC
About us
Terraclean Power Washing is a New Jersey professional exterior detailing and restoration company. For 20 years, we have provided thousands of NJ residential, commercial and industrial clients with affordable, safe, state-of-the-art cleaning services. Unlike our competitors, power washing is not just a hobby for us. It's our business and our specialty. No matter what we clean, we clean it as safely as possible. This means utilizing organic detergents, scrubbing surfaces with soft bristle brushes, and rinsing with hot water at low pressure. We can even supply our own water when there is no water supply onsite. We guarantee that there is no better way to clean than the Terraclean process! Typical residential surfaces include, roof cleaning, interior gutter cleaning, exterior gutter cleaning, siding, hardscapes, decks and fences. Typical commercial properties include shopping centers, townhomes, apartment complexes, drive-through pads, and fleets. Terraclean values professionalism. We have full-time office staff, salesmen, project foremen and trained service technicians. We are easily accessible by phone, responding to your questions with accurate, well-considered answers. We provide our professional services at a fair price, and guarantee that our work will meet your expectations. We want you to be thrilled...our goal is to make you a client for life! Please ask about our $15 discount for seniors.
Business highlights
Services we offer
clean, sand, stain) • Fence Cleaning & Oiling, • Roof Cleaning (all roof types) • Gutters (interior and exterior cleaning) • Siding Washing & Scrubbing • Hardscapes (repair/clean/seal) • Decks (repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 2% | ||
| 0% | ||
| 0% |
"Thank you for reviewing Terraclean on Angie's List. We appreciate you taking time to share your experience with others. We look forward to serving you again in the future!"
In comparison to the alternative option of soft washing our roof, we were extremely happy with the fact that TerraClean's steam cleaning methods were environmentally safe and also that the results were instantaneous. We were briefly hesitant about the higher cost for steam cleaning vs. soft washing but quickly reviewed all of the benefits and came to the conclusion that you get what you pay for. We also signed up for the roof protection program and are satisfied that this will provide us significant cost savings over time. I would recommend TerraClean to anyone!
"We want to thank you so much for taking the time to review Terraclean on Angie's List. It was a pleasure to serve you! We hope that you will call on us again for your exterior cleaning needs."
"Ms. [member name removed], Thank you for your review, but I would like to clarify a few issues. While I do agree there was slight miscommunication between the crew and office, there are things that transpire out on the field before & after hours (our crews are on the field until sundown and begin before the office opens) that take a while to get back to the office. For that I apologize but I do not think it takes away from the quality of our work.. As far as the photo of the dead grass, I want to inform you that there is no way that the placing of the polymeric sand could have caused that. We have a professional landscaper on board with us, and it just is not possible. Looking at the photo the dead grass goes back well beyond the hardscape border, therefore something else beside our work caused that. As far as the sections where the polymeric is missing, we were never aware that this happened until now. We stand by our professional crews and if that was an issue we would have appreciated it if we heard it from you first-hand. In the end I want to thank you for your business and please reach out to me personally if I can be of further assistance. Regards, Elaine / Terraclean Power Washing"
Great, great service and quality of work.
"It was a pleasure doing business with you and your review is greatly appreciated. We are extremely proud of our crews and glad you feel the same. Regards, Elaine / Terraclean Power Washing."
RESPONSE TO PROVIDER: I found you on Angie's List but contacted you through your website, where the number listed is 855-SAFE-WASH (855-723-3927). The contact page does not list a 201 number. If you go back and check your voicemails on that 855 number you will find three from me, on 8/5 at 12:10 p.m.; 8/6 at 4:30 p.m., and 8/8 at noon. I can assure you that there was no return call.
"We have never received a contact request through Angie's List for the client above. We did return a call from a client with the same first name as the client above with a 201# and have not received a call back since our original return call to them. Our ratings on Angie's List for turn around response time and top notch customer service shows our quality of work. Not sure, if the client contacted the right company or if they contacted us at all. We encourage anyone to call us at 201-485-7700 for a free estimate and experience hands on the top quality service we provide."
"Respectfully, we would like to state that we communicated via the message center several times and we did return the clients call. Since our call to the client, we have not received a return call to confirm the set date of June 20th. at 5pm. as per our messages. We would be more than happy to provide the client with a free estimate and have them re-evaluate their grade based upon actual "work performed". We take great stride in being one of the best reputable power washing companies and always respond to our callers and provide 100% satisfaction guaranteed. Our overall grade with Angie's List tells it all and we would like to continue to receive positive ratings. We encourage you to call us at 201-485-7700 to have you be a part of a positive experience."
"We provided a free estimate on April 1st, 2014, the client met with our estimator, was given several choices, and also provided with step by step instructions on how we "perform" our services. On April 16th we cleaned the clients deck, the client called the office stating he did not think the deck was cleaned good enough. We agreed to send our crew men back to the clients home the next day on April 17th and we requested the client be home to witness the re-cleaning of his deck. On that day, the client agreed the initial cleaning was done right the first time on April 16th. After the cleaning of his deck, he was given a brochure and was instructed to pick a stain choice. We completed the deck sanding and staining on April 24th and the client was happy with the job."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
90 Ramapo Valley Rd, Oakland, NJ 07436
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