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Terraclean Power Washing LLC
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Deck or Porch - Build or Replace,
About us
Terraclean Power Washing is a New Jersey professional exterior detailing and restoration company. For 20 years, we have provided thousands of NJ residential, commercial and industrial clients with affordable, safe, state-of-the-art cleaning services. Unlike our competitors, power washing is not just a hobby for us. It's our business and our specialty. No matter what we clean, we clean it as safely as possible. This means utilizing organic detergents, scrubbing surfaces with soft bristle brushes, and rinsing with hot water at low pressure. We can even supply our own water when there is no water supply onsite. We guarantee that there is no better way to clean than the Terraclean process! Typical residential surfaces include, roof cleaning, interior gutter cleaning, exterior gutter cleaning, siding, hardscapes, decks and fences. Typical commercial properties include shopping centers, townhomes, apartment complexes, drive-through pads, and fleets. Terraclean values professionalism. We have full-time office staff, salesmen, project foremen and trained service technicians. We are easily accessible by phone, responding to your questions with accurate, well-considered answers. We provide our professional services at a fair price, and guarantee that our work will meet your expectations. We want you to be thrilled...our goal is to make you a client for life! Please ask about our $15 discount for seniors.
Business highlights
Emergency services offered
29 years of experience
Services we offer
clean, sand, stain) • Fence Cleaning & Oiling, • Roof Cleaning (all roof types) • Gutters (interior and exterior cleaning) • Siding Washing & Scrubbing • Hardscapes (repair/clean/seal) • Decks (repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.948 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 8% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 48 reviews
Shannon M.
Aug 2017
.
Ray S.
Dec 2016
excellent work
Elizabeth G.
Jul 2016
unknown
Joanne M.
Jan 2016
unknown
Response from Terraclean Power Washing LLC
"Thank you for reviewing Terraclean on Angie's List. We appreciate you taking time to share your experience with others. We look forward to serving you again in the future!"
Liana K.
Jan 2016
After reviewing TerraClean's comprehensive website (including business philosophy, videos, and testimonials), I submitted an online estimate request during a weekday evening. I was contacted by a representative early the next morning, and an estimator was able to come to our home later that morning. Very quick turn around! After the presentation, we were sold on the company's professionalism and service.
In comparison to the alternative option of soft washing our roof, we were extremely happy with the fact that TerraClean's steam cleaning methods were environmentally safe and also that the results were instantaneous. We were briefly hesitant about the higher cost for steam cleaning vs. soft washing but quickly reviewed all of the benefits and came to the conclusion that you get what you pay for. We also signed up for the roof protection program and are satisfied that this will provide us significant cost savings over time. I would recommend TerraClean to anyone!
In comparison to the alternative option of soft washing our roof, we were extremely happy with the fact that TerraClean's steam cleaning methods were environmentally safe and also that the results were instantaneous. We were briefly hesitant about the higher cost for steam cleaning vs. soft washing but quickly reviewed all of the benefits and came to the conclusion that you get what you pay for. We also signed up for the roof protection program and are satisfied that this will provide us significant cost savings over time. I would recommend TerraClean to anyone!
Response from Terraclean Power Washing LLC
"We want to thank you so much for taking the time to review Terraclean on Angie's List. It was a pleasure to serve you! We hope that you will call on us again for your exterior cleaning needs."
Michelle F.
Jul 2015
We paid the down payment and scheduled the powerwashing date, then the paver repairs and glue sand were scheduled for two days later, to allow the surface to dry. When the powerwashing date arrived, no one came to the house. I called and was informed that they had pushed my date off, due to inclement weather forecasted for that week. I said that I was home and the weather was sunny, so they said they'd come out mid-afternoon, which they did. The powerwashing job was done well...they removed all the dirt, mold spots and moss. Two days later, after one day of rain, followed by one dry day, was the day repairs and sanding were to take place. I decided to call that morning to make sure someone was going to arrive, and a rep informed me that they had rescheduled me to the following week, due to the rain. No one called to tell me! I said it had not rained in over 24 hours, so they sent the crew over. I talked with the worker after he pulled up a few pavers. He said he could proceed with the repairs, but it was too moist to put on the glue sand. I left them to do their work, and when I returned home later that day, I found that the repairs were complete and sand had been put in the entire patio. I wasn't sure if the glue sand had been applied, or if this was an interim step, given what they had told me. The next business day, I got a call from the office asking to schedule the glue sand part of the job. I told the rep that it looked sanded, and she said that if there was sand, then they had finished the job the previous day. The communication from the office was so confusing to me, but the job itself came out well. The patio repairs look even and besides a slight haze here and there, which they told us would occur, the patio looks great for being 10 years old. The concern I have, two months later, is that there are a few spots on the patio where the glue sand is coming loose. I sprayed off a section with the hose the other day, and several chunks came out. Also, the glue sand treatment killed most of the grass around the patio.
Response from Terraclean Power Washing LLC
"Ms. [member name removed], Thank you for your review, but I would like to clarify a few issues. While I do agree there was slight miscommunication between the crew and office, there are things that transpire out on the field before & after hours (our crews are on the field until sundown and begin before the office opens) that take a while to get back to the office. For that I apologize but I do not think it takes away from the quality of our work.. As far as the photo of the dead grass, I want to inform you that there is no way that the placing of the polymeric sand could have caused that. We have a professional landscaper on board with us, and it just is not possible. Looking at the photo the dead grass goes back well beyond the hardscape border, therefore something else beside our work caused that. As far as the sections where the polymeric is missing, we were never aware that this happened until now. We stand by our professional crews and if that was an issue we would have appreciated it if we heard it from you first-hand. In the end I want to thank you for your business and please reach out to me personally if I can be of further assistance. Regards, Elaine / Terraclean Power Washing"
Eugene B.
Jun 2015
Excellent service, arrived promptly and got right to work. The house, deck and pavers look amazing. Never thought it would actually look this clean! Gutters are really white again and I forgot what the color of my deck actually was!
Great, great service and quality of work.
Great, great service and quality of work.
Response from Terraclean Power Washing LLC
"It was a pleasure doing business with you and your review is greatly appreciated. We are extremely proud of our crews and glad you feel the same. Regards, Elaine / Terraclean Power Washing."
Christine P.
Jun 2015
unknown
Martin M.
May 2015
They made you feel comfortable. They made you trust them with the service. They were good and honest people.
EDWARD D.
Mar 2015
unknown
John G.
Dec 2014
unknown
Paul T.
Oct 2014
unknown
Dorothy S.
Sep 2014
They were excellent, was really impressed the owner came out, no high pressure to do anything. They explained everything, they were worth every penny.
Dina L.
Aug 2014
They showed up and did everything I asked. In addition there was a mis-communication and they took care of it immediately. The job came out perfectly and the customer service was great.
Karen B.
Jul 2014
This company was very responsive from the inside support staff, to the outside sales rep to the guys that did the actual job. I am very happy with the service and will definitely use them again and refer my friends to them.
Antoinette D.
Jun 2014
unknown
Craig K.
Jun 2014
unknown
Bob S.
May 2014
I was a little disappointed with them. Their communication skills lacked quite a bit. I wasn't very happy. We had a minor problem and it took them over two days to contact us. When they finally did, they were very combative. They just didn't communicate well. For the weather and other things involved, it took about a week to complete it which was fine. We weren't terribly pleased with them. Had there not been a problem with the communication, we would have been a lot more pleased. The whole attitude soured the whole experience. Their price was fine.
Response from Terraclean Power Washing LLC
"We provided a free estimate on April 1st, 2014, the client met with our estimator, was given several choices, and also provided with step by step instructions on how we "perform" our services. On April 16th we cleaned the clients deck, the client called the office stating he did not think the deck was cleaned good enough. We agreed to send our crew men back to the clients home the next day on April 17th and we requested the client be home to witness the re-cleaning of his deck. On that day, the client agreed the initial cleaning was done right the first time on April 16th. After the cleaning of his deck, he was given a brochure and was instructed to pick a stain choice. We completed the deck sanding and staining on April 24th and the client was happy with the job."
Jay G.
Mar 2014
Just as advertised and planned. Service and results were terrific!
Joanne M.
Jan 2014
Entire deck cleaned, stained and sealed
Jo W.
Jan 2014
.
Todd R.
Nov 2013
Roof cleaning. They did an outstanding job. Roof has never looked better.
Rachel M.
Oct 2013
They arrived on the day they promised and did a good job cleaning the gutters.
Reg P.
Oct 2013
contactI contacted TerraClean via email from their web page after reviewing their information on Angie's List. TerraClean contacted me by phone, they emailed an estimate of costs to me, and I called to discuss and confirm the services I wanted. TerraClean arrived on time to complete the project. This process--contact, discussion, agreement, and completion took merely three days.
TerraClean's crew were informative, affable, thorough, and neat.
TerraClean's crew were informative, affable, thorough, and neat.
Ann D.
Oct 2013
The technicians arrived a little late but set up and to near dark to complete the job.
Licensing
State Contractor License Requirements
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FAQ
Terraclean Power Washing LLC is currently rated 4.9 overall out of 5.
Terraclean Power Washing LLC accepts the following forms of payment: CreditCard
Yes, Terraclean Power Washing LLC offers free project estimates.
No, Terraclean Power Washing LLC does not offer eco-friendly accreditations.
No, Terraclean Power Washing LLC does not offer a senior discount.
Yes, Terraclean Power Washing LLC offers emergency services.
No, Terraclean Power Washing LLC does not offer warranties.