SJC Plumbing & Heating

Awesome, professional and extremely trustworthy. I would recommend them to anyone. You can get any plumber or you can get Kevin. You won't be disappointed. Satisfied Customer

The job took a bit longer than expected but was otherwise done well.

Very friendly and knowledgeable - provided the best pricing for the project and completed the install quickly. Will absolutely recommend to others and use in the future.

My experience working with SJC and Kevin has been horrible. In October, the electric water heater in my vacation house in Villas stopped working. After getting the runaround from another plumber, I found SJC through Home Advisor and Kevin came out to check it out. He recommended that I replace it with a gas water heater, which necessitated having a gas line run to the house. This took about two months. Kevin assured me that they could do the work when the gas line work was finished. I arranged to have the water heater installed on January 18th. When I called the day before, I was told that it had not been put on the work schedule and it was rescheduled for the following Friday. I confirmed the day before and was told a technician would be there by 8:30. I took a vacation day and drove 2 hours to get there on Thursday evening. On Friday morning, no one showed up at 8:30. At about 10:00, I called to see when they would arrive. I was told that there was some sort of problem. She couldnt contact Kevin and the technician didnt know where the job was. At around 1:00 pm, I got a call back saying they werent coming (Kevin lost his phone, truck broke down). The next time I would be available was February 15th so we rescheduled and I was assured that it was a firm commitment on their part. I called again the day before and was assured everything was on schedule. Once again, I took a day off work and drove the two hours to Villas. Friday morning, I got a phone call saying Kevin was in an accident earlier in the week and they couldnt come to do the job. So, two vacation days used, two days wasted sitting around waiting for them to show up. I left a key with my next door neighbor to allow them access to the house and I was assured that the job would be done the following Friday. Friday morning my neighbor told me that the key was collected, but she didnt see any sign of activity. I received no phone call from SJC and no one answered the phone when I tried to call them. Monday morning, I got a hold of Kevin and the excuse this time was that they started the installation but they found out they needed to order a part (they didn't realize this in the 3 months they had to plan the job). I was assured once again that the job would be completed by the end of the week. I called Thursday to get some sort of confirmation and apparently Kevin left the country with my key and the technician couldn't get inside to finish the job. So, in desperation, I agreed to come down on Saturday March 9th when they promised once again to do the installation. The installation was finally done by Mike. The installed unit was not the unit that had been quoted (less expensive model). Mike said he needed to come back the following week to install flashing on the roof for the vent pipe. This never happened. A few weeks later the unit stopped working. An alarm and error message indicated a water leak was detected. I tried contacting Kevin by phone (cell and office), email, and text and got no response. I called Monday morning and finally got through the main office number. I was told Kevin would get back to me as soon as possible. He never did, but the office did call to say he would go there in the afternoon. Kevin said the problem with condensation and he would come back the next day and install a drain line, which of course, he never did. The real problem turned out to be water leaking in around the un-flashed vent pipe when it rained. Because I have never been able to get anyone from SJC to finish the job, I have contacted another contractor to install the flashing. Just when I though the nightmare was over, I got a call from the gas company. Apparently, Mike hooked up the gas meter backwards and failed to properly support the feed line under the house. My advice - do not hire SJC to do any plumbing work more complicated than a leaky faucet. Th...

Paid a deposit on April 10th, have not heard from them since then.

THEY WERE VERY NICE AND THEY CLEANED UP WHEN DONE

Don't expect pretty uniforms, cute little booties on their shoes or clean hands. You're gonna get plumbers, which for me is a good thing. As to quality of work, time will tell. Initial install is good, and the contact person Kathleen is really, really nice! We will use them again if needed.

Kevin was great. He came and explained all the options for my problem and made suggestions. He also quoted me prices for each way to make the repairs. Due to hospitalization, I had to wait about a month to get the work done. When the time came, Kevin's crew arrived on time, did an excellent job, under terrible, cold and rainy weather conditions (most of the work was in a crawl space under the house), and they took care of every detail. They are experienced and knowledgeable guys. I highly recommend SJC Plumbing for all your needs. Oh yes, they did not charge a penny more than the original quote. You can trust Kevin.

Polite, knowledgeable, efficient and friendly.

Kevin is a pure joy! Polite, knowledgeable, timely! Everything works perfectly. Would recommend any day!

THEY ARE THE BEST IN HEATING. VERY EDUCATED AND VERY POLITE GENTLEMEN. DEBBIE P

Professional, knowledgeable, accommodating

Work was done on time within estimate. The only thing, carpet in corridor was damaged by dragging HW heater and door to utility room was removed and not hanged properly.

O n time ,very personable. Easy. Billing.

they did an awesome job i was satisfied

On time

Kevin was excellent; on time and professional. Job was completed and I sm very happy with his service. Most important is his work ethic to do the best job possible and No surprises. He explained everything he was doing and I an very happy. Highly recommend.

Kevin at SJC was responsive and professional. Our old house presented some problems with space and access. He and his crew were patient and creative when confronted with difficult situations. He was a pleasure to work with, and will be our go to plumber for the future.

Very polite and courteous. Did the work very professional.

Mike is great he is knowledable and friendly. He finishes the job and exceeds all expectations

The workers were on time and performed the work professionally. I would use them again.

Did a great job

Mike our installer was great. He was professional & did excellent work, he went the extra mile for us to make sure we were satisfied. Would recommend him highly.

Prompt and thorough. Very friendly and knowledgeable