Charles J. Peterson Heating & Air Conditioning

Peterson wanted 2/3 of the cost of the job upfront. He started the project in May of 2013. By August he was still not finished, but he wanted the rest of the balance of the job paid because he said the job was "99% finished". Shame on me for paying him because he took our money and then disappeared. He did not return phone calls or messages, so I had to take him to court to get him to return to finish the rest of the job which included getting the unit working. We went to court, and he agreed to come back. Only he couldn't get the unit to work! He left without the unit working or even put back together. We subsequently had three other contractors come to give us estimates to finish the work and each and every one of them said the unit was installed improperly and that the duct work was the wrong type and also installed improperly. Each of the contractors were able to start the unit and each of them pointed out that the unit was installed backward! The intake on the central air was blowing out cold air and the ducts in each room were sucking in warm air! One pointed out the arrows printed right on the unit where the ducts were hooked up indicating the direction of the air flow. Peterson couldn't even figure out which way the air blew! To top all this off, Peterson installed the unit horizontally despite the fact the unit had a sticker clearly stating the unit must be installed vertically! The bottom line is that Peterson had no idea about what he was doing, took the job anyway, took our money and didn't even try to make it right. We eventually hired one of the other contractors who gave us an extimate. We had to pay another contractor 5,600 to take out the entire unit and all the ducting and reintall everything properly. The job was finally completed in March, 2014 by another contractor. A real nightmare! Use this contractor at your own risk!