Georges Appliance Service

Repair was fast and easy.

Fast, efficient. Job well done.

George’s Appliance , came out accessed the situation . Diagnosed and ordered parts for me . They came in with a week or so and were back to repair the washer. Best prices I’ve seen in a while , honest , respectful technician.

Very responsive, just took a while to get appointment

Replaced worn parts; oven works find

They diagnosed and fixed the problem. Very professional. Reasonable price.

The repair was done promptly and the technician advised we were using too much detergent.

It took them about an hour to complete the repair. He is responsive to our calls and confident.

very well- we were pleased-would recommend them

Excellent! Unlike all the others that need to see it before ordering the part, George's knew what to order so it was one trip and everything was fixed! Their price was competitive. Plus, they also fixed the hinges on the oven door on the same visit. Would use them again!

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This was my first time using Georges Appliance Service and I couldn't be happier. They were at my house and had my microwave repaired within 24 hours of my initial call. The technician was very personable and professional and was a pleasure to deal with. The next time I need an appliance repaired, my first call will be to these guys. Top notch all the way around.

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Service person was on time, friendly and professional. He investigated carefully and ultimately recommended replacement over repair. Since they stood to make more money on the repair I appreciated the advice to consider other possibilities. This makes it more likely we'd call them in the future for appliance repair.

Bob was terrific.  He was not able to re-produce the problem so he left our dryer as-is after cleaning out the bottom a bit.  He tested it for well over 30 minutes to make sure it was still working, stayed for extra time, and answered all of our questions.  We could not be happier.

very accommodating to scheduling and fixed the problem within 30 minutes. professional and fast.

We're relatively new to the area and they are Jenn-Aire warranty providers. This is our first appliance repair work we've needed because the house and appliances are only 2-3 years old. But our dishwasher was leaking, so Jenn-aire gave us their number as a warranty servicer in our area.
When I called, I was told it would be $65 to diagnose the problem and then the technician would tell me how much it would be to fix it and how much parts/labor would be based on if the particular parts were still covered by the limited warranty on my 2 year old unit.
The technician came and pulled the dishwasher out. 10 minutes later, he found the problem; it was a hose that had gotten loose/fallen off because of the cheap one time clamp that Jenn-aire puts on the units. So, he zipped tied it and now it doesn't leak. So, I think great, $65 fix. NOPE! He charged me an extra $60 labor for putting one zip tie on that costs a nickel at Lowe's and didn't bother to tell me he was going to be charging me more until he writes up the bill.
So instead of $65, the bill is $135 including the tax. I asked him about the $60 labor charge and he said, that's how we do it. If he told me he was going to charge me $60 for reconnecting a hose with a zip tie, I would have told him not to do it.. But it was already done and I wasn't going to have him pull out the dishwasher to remove the zip tie.
I don't plan on using them again. I assume that if I had them come and diagnose something that wasn't working and found it was just unplugged, then they would try and charge $60 labor for plugging it back in.
Jenn-aire gave me three possible contacts for the warranty diagnosis. I regret not going with one of the other two. I'm just lucky this was a simple fix and not something major.
F for Overall
F for Price
D for Quality (for $60 at least put in a hose clamp instead of a zip tie)
B for Responsiveness (They came when they said and the lady in the office did try to help me check some stuff on the phone)
B for Punctuality (3 hour appt window and they came inside it. Tighter window and/or call/text on the way would be an "A")
F for Professionalism (padding your bill, not introducing yourself and not offering to take off your shoes or use booties)

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Called on Monday morning and was seen for repair the following morning.  The serviceman was prompt and courteous and able to fix the dryer.  Would definitely call Georges Appliance Service again if needed.

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Called on a Tuesday afternoon and was able to get an appointment for the following Thursday.  They showed up on time and were able to diagnose the problem.  They needed to order parts, and was able to show up the following Tuesday.  They showed up on time and quickly fixed the problem.  Would definitely use again!