First Choice Loan Services Inc.

"[Member name removed], I would like to thank you for your wonderful post. I enjoyed working with you on the purchase of your new home, and getting the loan from application to clear with 14 days of a 30 day escrow made me somewhat of a hero among those in the industry. I know you will concur that it all goes back to that first call when we discussed "Proactive v. Reactive" actions regarding mortgage applications. Even the builder was amazed that we were approved; cleared and only waiting on them to finish the project and allow us to do a completion inspection so we can go to docs. The best part was the title officer letting me know she was going on vacation for a week before the closing, and the morning before she left she called to confirm that the email she received from First Choice Bank was in fact closing package. I explained that I hate to wait until the COE to get my clients packages in for signing prep. The builder has been kind enough to call and ask if I would be interested in working with other clients building new homes in the project. Of Course said; and took a few minutes to walk them through the Costco Mortgage Portal so they had a better understanding of how are program works. They are excited as they realize that on average, clients using the Costco Mortgage Program will save, as your file is an example, over $5000.00 in lender fees, and got excited when I also detailed that on this program, all service release premiums (yield spread) are passed back to the Costco Member, effectively paying them to use the program. After 15 years of Mortgage Origination, I continue to find myself laughing, happy and enjoying the clients I am working with. Having the ability to work in all 50 states, even with the expected apprehension of local agents, once they have opened themselves to working together with this program they are grateful. They love the immediate communication, daily updates and the fact the client is happy to be in the transaction. The only things they miss, is the Big $$ Monthly MSA income from a local broker/lender, but they realize that in the end, it’s the repeat business from the buyer that pays in the long run, not silly monthly desk fees they can charge a lender, who in turn passes the cost on to the client. Happy Clients are repeat clients, and a source of future business!"