Home Depot

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We had a good experience with home depot. A lot of people give home depot bad reviews but we really found them to be helpful and courteous. We had some extra custom doors to get quick and they came through. The people working there were very accommodating  and nice. 

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It was a pretty good experience. I intend to continue to shop there. The staff is pretty helpful when you can find them.

It seems like I make a contract with an individual and he tells me what it is and gives 10 percent discount or whatever, and another individual picks it up at night and says that he doesn't have the 10 percent discount. I don't want the product. The guy who was handling us was terrific but the other guy tried to come in and destroy all the negotiations we went through. Roger was great. He was honest and faithful. He looks to help me and he listens. He was absolutely there for me. He was there and would come out and say that he would try to straighten things out, and he did. If it wasn't for him, I would have cancelled everything. I have no opinion of the rest of the people whatsoever and I just think they should mind their own business and not get involved in the original negotiations. I don't know that I would use him again but I would recommend him to people.

Its fine and I have no problem. I bounced back and forth between Home Depot and the other stores. Sometimes I like the product at Home Depot and sometimes I like the product from the other stores. I find them quite comparable. I search things online when it is something that's little more expensive and this was a fairly expensive faucet. The suggested retail price on it was $275 and Home Depot had a big special on it for $170. It was terrific. It probably came directly from the vendor they dealt with. They told 7 to 10 days but I had it 4 days later. I would recommend them to people. They are huge and everybody uses them. They were excellent. Actually, they have got a lot better in recent years. They have got people in the store that can talk to me. They know what they are talking about. The price depends on the product. I think their prices are very good. I think their quality is good. They deliberately carry products on a large scale for people who want to buy expensive stuff. The delivery has been excellent. I think they have got a lot better but they were not so good. I think they are great.

Home Depot's price was a little high I got somebody else to do the work. They seem to be very thorough. I went through Angie's List and they had the best ratings so I went to them. I went right in the store and showed them the layout.

In this store they are always very friendly and ready to help

The services were excellent, I was very very pleased. Some carpets roll up after a while, but not these - they are still beautiful. It was 4 years ago so I don't know how they have laying the carpet now but I was very pleased with them. My carpet still looks brand new. I had no problems, they came in and they got down to it and they were out in no time at all. The price was about average. The quality is very good, I had no problems with their responsiveness and punctuality. It's layed down there now just like it was. I haven't had anything else done by them.

I paid approximately $3,000 for the granite. I was privileged to go and pick out the particular slab at the company they sent me to. I was impressed with the finished product and how the workmen handled putting in the countertop.

I would use them again.

Teresa, the kitchen designer, and Marilyn in customer service were great. I wrote a letter to the store manager because these 2 were so wonderful. Teresa really went the extra mile and then some. She was efficient, accommodating with last minute changes and had great ideas and suggestions. When we had problems with the stain on the cabinets, Teresa had me bring the cabinet in since she was meeting with the cabinet representative. She told them this was unacceptable and our new cabinets were a perfect match. She assured us she does this for all her customers. She has been with Home Depot long enough to know how the system works. Any time we had a question about the billing or charges, Marilyn was meticulous, very thorough and extremely patient. There was a problem with the company that holds Home Depots credit card. I had applied for a store credit card for delayed billing and an additional 10% off. Somewhere along the line I was billed and penalized for some insurance coverage. We did not sign up for that. Marilyn and Teresa assured me they knew I did not sign up for it. Teresa and Marilyn went to bat for me and after talking to the credit card company, along with my witnesses, he waived the fees. These ladies were the best at everything.