"Thank You!"

"Thank you!"

"Oh no, that is so unusual. We check for Angi list leads 4 times a day and reach out to everyone. I am so sorry we missed you somehow!! :-( That is definitely not our intention!"

"Hello, We are not sure who this is as we have no customer by this name nor do we service NY. Any job we have ever completed in over 25 years has been permitted fully and passed all inspections. We hope you are able to get the help you need from whomever this is. Take good care and stay safe and healthy through all of this COVID!"

"Thank you!!"

"Wow, what an awesome review! Thank you for taking the time to write that. It means a lot to us to be able to take good care of our customers. We are so fortunate to have such a wonderful team of employees that feel good helping and really care. We are so happy that came through to you as well. Let us know if you need anything else. We handle Electric, Solar and Generators as well as HVAC. Thank you!!"

"Thank you so much! We are so happy that you are happy with everything. Let us know if we can help with anything else. We handle HVAC, Electric, Solar and Generators. Have a wonderful 2020!"

"Thank you for taking the time to write such a nice review and for choosing us not once but twice for the investment projects you completed in your beautiful home!!"

"Thank you so much!!"

"Hello, thank you for the feedback! We appreciate it all! Many times we receive reviews that we are inexpensive so we are sorry that we did not make you feel the value and it left you feeling as if our price was high. As a legitimate business, we are required to maintain expensive insurances and we maintain and continue education every year so that we keep the proper licenses. We are often time completely in line with other electricians of the same caliber. We always appreciate all feedback though and are happy you took the time to provide it. We work hard to grow from all of it and will work hard to make sure customers feel the value of the safe, code surpassing and appropriate work we do. Thank you again!!"

"Wow, thank you so much for such a great review! We really appreciate it so much and are SO happy that you are so happy!"

"Hello, thank you for your feedback we always appreciate any of it. We know that phone calls are difficult for you and did try and respond to you again via phone but are unable to reach you again. We wanted to help you with this as solar projects are a long project with many many steps in a very precise order and it takes the longest amount of time to go from start to finish with solar projects than any other trade based project. As we discussed your project is not completed yet. There has been no final approval for the SRECs yet to set them up. That is the next step of the project but we would need you to give us a call to do that. As we explained in the initial phase and the second phase of your project, you must have approvals from first the township via passed inspections for the installation, which you have, everything on the installation was beyond code and fully approved by the township. Then approval comes from the power company and then the next approval comes from the state. Once all those approvals are obtained, and they must be in that order, then your SRECs can be set up. There are numbers assigned by the state and only the state that you need in order to get the SRECs to sell. As far as the installation, it was done beyond code, fully passed using the best materials possible. The electric does have to go into the home and anything done on the roof is completely sealed and approved and passed by all officials. We did meet with you several times in person and go over everything, from installation details, material details and the length of the project and the approval process to options for payments so that you could chose what worked best for you. Your deposit was made in cash and you signed for wanting to utilize the cash discount. When you decided to change your mind we moved ahead with the financing option right away. Your project is still finishing all the approvals and final set ups with the SRECs so that is why you were not set up yet. You will be fully completed and everything set up but we do need you to respond and reach out. We are always here for you and look forward to getting the last part of your project finalized when you are ready to. We apologize again that you are unhappy, solar installations are a longer more confusing project but we are always here to walk every customer through it. We look forward to hearing from you!"

"Hello! Wow that sounds like many things that you needed to get done. We are happy that we could help with it all! Thank you for choosing us and thank you for taking the time to write such a nice review. It means a lot to each one of us!!"

"Thank you! We look forward to helping you with whatever you need! Thank you for taking time out of your day to write a nice review for us. It makes our day here!!"

"Hello, we are so sorry that you felt that way and that it seems we let you down. When we schedule our first morning appointments there is always a window given of 8:30am to 10:30am with a call given by our office when the technician is on their way. We do that so that our customers can go about their days and when the technician is on their way we always call to make sure that it is still a good time for us to come to your home. We listened to the phone call and did here the office team member mention that to you ahead but we are reviewing if there is a way we can better convey that. We never want our customers to be upset. Whenever we come out for an electrical problem, not an estimate for work, but a problem in the residence there is a diagnostic fee to spend that time running a full set of diagnostics to not just find what the problem is, but to also discover what is causing it. There is a fee for that service and often times if its a small non extensive repair we include it in the fee for running the diagnostics. If the problem is more extensive then we always discuss it with the customer and build options that work for the issue and the customer. We are always here for our customers and work hard to make them happy. We are sorry if we missed the mark with you and hope this helps explain things. We never want you to be upset. We apologize again."

"Hello!! Thank you for taking the time to write such a nice review! It makes our whole team happy to see it! Each one from the office to the field cares everyday for each and every customer and wants to help and make things better. We are so happy that this was your experience with us and we look forward to anything we can help you with in the future! Thank you for choosing us!"

"Hello! Thank you for taking the time to write a nice review like that! We are here to provide options and let the customers decide. We fully respect that we are there to listen, not pressure and we are always here should you need us again. Thank you again for posting such a nice review!"

"Thank you! It was so nice of you to take the time to write such a nice review! Our staff truly cares about each customer and each other. They work hard for our customers and it makes them so happy to see such nice reviews! We look forward to helping you with anything else you need in the future!"

"Hello!! Thank you for the kind words! We are very happy we were able to help. We are always here whenever you need it! Thank you for choosing us!"

"Thank you for taking the time to write such a nice review!! We are so happy that you are happy and that your home is more comfortable in time for the hot summer months ahead! We are here for you in case you need anything else!"