Nj Sunroom Additions by Home Energy Upgrades USA

I am an orchid enthusiast.  I have had a Four Seasons Sunroom for at least 20 years.  Back in '09 I had the glass replaced.  Both the installation and window replacement were done by Four Seasons of Paramus, NJ.  This year I noticed a gasket that was slipping out of the joint between the roof of the house and the sunroom addition.  To my dismay, I discovered that Four Seasons Paramus no longer was in operation.  When I looked up another dealer, I found one in Denville, NJ.  "Chuck" told me he couldn't do the job cause he didn't come down past the Passaic River.  I wasn't in his territory.   But a Mr. Tom Olah had a franchise in Greenbrook and I would be in "good hands" with Tom.  A call resulted in an appointment to which he never showed.  A second call had the same outcome.  I left phone messages and he had my e-mail (due to a request to "see a picture" of the loose gasket which I had provided and he assured me he had received.)  Subsequent calls went to voice mail and were never answered.  During a second call to "Chuck" to find out what had happened to "good hands" Tom, I was told that he (Chuck) would return my call after "reaching out" to Tom.  I AM STILL WAITING FOR THE CALL.  I found NJ sunrooms additions on line.  My request was answered within 48 hours.  The representative, Paul, also asked for pictures, sent a quote and we made an appointment.  Paul was on time, pleasant, worked efficiently and gave me a 2 year warranty on the job!  The job was relatively small, but my sunroom has a carport beneath and the height makes work on it a little dicey, so I am sure the price was commensurate with the difficulty quotient.  Epilog:  I WILL NEVER CALL OR RECOMMEND FOUR SEASONS SUN ROOMS AGAIN!!!!!    BUT, if you want a good job done by a professional rep. I know I can call NJ Sunroom Additions by Home Energy Upgrades USA.