LeafFilter Gutter Protection

Dave sales representative, (company running special deal) the installers Tiago Lima and Matheus Santos all amazing, honest, very professional team. On June 4, 2025 had LeafFilter come and give me a quote on installing Leaf Gutter guards, we found the quote in range with the previous contractor. The previous contractor stated that Leaf Gutter guards on the gutters were only installed by the downspouts. and showed us their product. At first I was hesitant to go with LeafFilter but I like the LeafFilter product better than the previous contractor. SO HAPPY that I Ignore a couple of bad reviews on LeafFilter and went with my GUT. First, Dave the sales representative was amazing and professional. The installers Tiago and Matheus were super easy to work with. When they climbed to check the gutters they honest and informed me that I already had leaf guards and they were the same ones that they would be installing. I called Dave and he looked into it and it turns out the previous owners had installed leaf guards but only 60% and LeafFilter Gutter Protection were the ones that were installed, So Dave informed me that I only needed to install the remaining 40 percent and adjusted the amount. I had requested if the installers could take a picture and they were more than happy to oblige. If you need to have gutters replace get in contact with this amazing company caused even their customer service was super helpful,

This is for Leaf Filter in the Camden/Burlington County area. Salesperson: Steve After the sales spiel on a Friday, we agreed to schedule the job as soon as they had someone available. We could not get a confirmation as to when someone would show up but were surprised when someone was working on our gutters the following Monday afternoon! No warning. Besides effectively showing up unannounced, we were surprised that this was a subcontracted installer and not a LeafFilter employee. We did try to ask the installer some questions but he basically spoke no English. We paid the installer but received no invoice, receipt, warranty card, etc. in return. How do we prove to someone purchasing the house that we have LeafFilter installed? Show them a cancelled check??! Cleanup was just ok. There were pieces from the install and removal of old filter in the yard. A leaf blower would've cleaned up the remaining mess. Been trying to reach the salesperson ever since to no avail.

What a great experience, from sales quote to installation/clean up, it was FANTASTIC

Very fast and I'm happy

it went good and they will finish their work this coming August.

BUYER BEWARE - Salesperson prepared a proposal that included re-alignment and cleaning of all gutters and downspouts sealing all joints which he stated was necessary based on current condition of existing gutters. The installer cleaned gutters but not downspouts, did not re-align any gutters, and only sealed some of the joints. After calling the Service number, a rep reviewed the work and stated alignment was not performed because it was not required on any of the gutters, that all downspouts were tested by dropping a screw into the top confirming it came out the bottom so they did not need to be cleaned, and that the sealing was applied to all joints that were necessary to support the LeafFilter installation. There was no adjustment in the price to reflect the misrepresentation by the salesman and the proposal.

Very disappointed their sales rep and their customer services. This is what happens; The sales rep told me that they can install their products today and take care entire house. "No worries rest of my life because it is life time warranty. “ Sounds good, Yes I trusted him at that point and I paid a good amount of money. In fact, Leaffilter is America's #1 Gutter protection and #2 in remodeling company. * Strange thing happens after I paid. Their installer came same day and told me there were missing gutters which were not underestimation. In fact, the sales rep missed 1/3 of gutter in my house. I called the sales rep immediately and he said“ Don’t worry, I will take care of it”. However, the installer left without covering the missing gutter. I called the sales rep 3 times but nothing happens. He finally told me to call the company customer service. After several attempts and a week passed I totally lost his trust. So I called the customer service to find out they can cover my missing gutter and the other person came to check my missing gutter. After sending the report to the company, the sales rep finally called and left a voice message “ Your gutter is not right width for Leaf Filter. Apologized for your inconvenience thanks BUDDY” I am so regret to pay a good amount of money for covering a partial gutter in my house. If the sales rep told me they can’t install their products to my 1/3 of gutter from beginning, I will never install their product.

No problem at all. Workmen cleaned up after themselves and were very neat.

Very well. A little expensive. My daughter is closing on a house next month, would like to do her gutters if I could get a better price, being it would be my second purchase

One of the workers Adnan did a great job.

They did a nice job. The project was finished on time. Everything was cleaned up. They were very professional and easy to reach when we needed them.

We were told we have a life warranty on cleaning the gutters because of their claim nothing will go through except for rain water, of course nowhere to be found in writing. We are currently experiencing a small drip from the central air pipe which you would expect to be easily taken care of by the mesh and move these drops through the mesh and into the gutter and out in the street. NOT THE CASE! The water moves over the mesh and over the gutter on to the concrete floor below splashing onto the siding causing unwanted dampness and promoting growth of mold. I have made two phone calls and was promised, each time, to be shortly contacted by the local staff. I have not heard back each time. I was also told that there is a "destination" fee of $95 which I was never told about and as you can imagine I am not willing to pay as the basic purpose of these gutters are not being fulfilled. In addition, just imagine what happens when a real rain comes. These gutters are not working at all no matter the severity of the rain fall. It was a bad and expensive choice and I hope you won't make it.

unknown

Usually don't write reviews, but I rejoined Angie's List to
warn other members of this company and its unruly practices. THIS COMPANY'S
WARRANTY IS USELESS!!!! Below is a complete description of my encounter with
Leaf filter:
I had a salesman come to the house on Friday
8/22/14 to provide product overview and an estimate. His name was
George. Initially, pleasant and informative, he explained how the product
works and was to be installed. He ran a sample piece of screening under the
faucet demonstrating how it passes water through but not other debris.
Comparing it to other systems I've seen, I was very impressed. He explained
that the installation process entails aligning the gutters, cleaning out the
gutters (more about this later on), and then properly installing the product. Trying
to push a sale, he claimed that if I purchased with him, he'd be able to give
me a better price. Talked it over with my wife and we proceeded to make the
purchase. He stated since they were based out of NJ, he'd have his install team
conduct the install on a date they had other jobs within the area. His
reasoning was that they would have to pay the toll from NJ to NY once. It was a
little odd in my opinion, but not a deal-breaker. I made certain that the
company was licensed and insured to perform the work in Suffolk
County, for which they were. The
install date was then confirmed for Tuesday, 8/26/2014.
 
I received a call from Kevin (631 Suffolk
county area code) Monday, 8/25/14,
who stated he works for LeafFilter and would be in the area on Tuesday, 8/26/14. He gave me the timeframe
that they would be there. I took off work to make sure to be home. They didn?t
show at the time they were to be there. I called the salesman, George,
requesting a timeframe. He wasn?t too knowledgeable as he said he doesn?t
control scheduling. Nonetheless, he made a call and confirmed they were coming.
I then got a call from Kevin, again. He stated that they had to pick up their
material from the Ronkonkoma
storage facility and then come to me.
 
So, they finally showed. Kevin gave the excuse that someone
stole his tools on a job in Westbury as his reasoning for being late. He and
his unnamed bald accomplice showed up in a plain white work van. It didn?t have
any LeafFilter markings at all. I then questioned that they even worked for the
company. Kevin stated that they took a LeafFilter installation course, has only
been with the company for three months, and is pretty much contracted out by
them (based out of Ronkonkoma?not
NJ). They climbed a ladder and found an excess of bees; they couldn?t install
the product. They sprayed and said that they?d come back the next day. I found
it rather frustrating having to take a day off of work and having no product
installed at all to show for it. Stellar employee Kevin and Co. leave boxes and
boxes of uninstalled LeafFilter product on the side of my house, which is not
fenced in and could have been taken by anyone who passed by. (You think he
would have learned from his Westbury tool incident? Nope.) I safeguarded the
materials in my garage until their return.
 
They come back a day later and install the first row gutter
protection as the bee problem subsided. Since it was late, they didn?t have
time to finish the rest of the house. They then had to come back a third day on
Thursday, to finish. Because I?m a knowledgeable consumer and don?t want to go
up on a ladder, I question their work as they give me the ?lifetime warranty?
they don?t explain clearly. I asked if they aligned the gutters and cleaned
them out before installing the product. Kevin replies, ?Yes.?
 
A season goes by and the system seems to work fairly well. However,
one day in 2015, Suffolk County
has a very heavy rain. Keep in mind, I had a new roof and gutters put on the
house about a year before LeafFilter was installed. I had 5 inch gutters
installed to handle more water than would ever be anticipated to avoid any
problems. Well, the gutters were pouring out over the garage! Not drips.
Gallons and gallons of water! Water was coming out with full force out of only
one of the two downspouts; the other only a little. What does that say to me?
There?s a clog somewhere in the gutters. The system has failed. Somehow, the
product has failed.
 
I searched for my prized lifetime warranty in a drawer
stuffed somewhere and called LeafFilter. I reached a service/complaint line and
stated that there?s a clog somewhere and water was gushing over the gutters and
not out of the downspout. I requested that they please send someone. It took
THREE DAYS FOR SOMEONE TO EVEN CALL ME BACK!!!! It was the NJ calling me back
when they finally did. Some corporate goon stated that they would have to
charge me a $75 fee to come out to assess!!! What kind of nonsense is that? I
spent $2700 on a product/installation and the company wants to charge the
consumer even more? I couldn?t believe it! He stated it was company policy to
charge for a service call. I said there?s most likely a clog caused by faulty
LeafFilter installation. (I suspect Kevin and Co. never
cleaned out the gutters before installing the product. It most likely took a
really heavy rain to push any debris into the downspout thus generating the
clog).
 
Not satisfied with NJ office?s answer, I attempted to make a
complaint generated to the LeafFilter headquarters. Well, good luck trying to
find a HQ phone number or address. Every time I call, I?d be directed to customer
service for a service call?.to the NJ office! I read the fine print of the
lifetime warranty. Their fine print, not explained to me very well by the salesman
or by the farmed-out contractor, states that the no-clog guarantee only
pertains to failure of the product and not by the installation of it. ABSOLUTE
GARBAGE WARRANTY AND IS GOOD FOR NOTHING!!! WHY WOULD ANY CONSUMER IN THEIR
RIGHT MIND KNOWINGLY CHOOSE THIS WARRANTY IF IT WAS PROPERLY EXPLAINED???
 
Completely disgusted with this company by now and vested not
to give them another cent, I climb up on a ladder. I begin to disassemble the
downspout where it meets the gutter. I don?t dare touch LeafFilter system and
all its glory. What do I see when I remove the downspout connection you
ask?...a huge pile of jammed up debris blocking any water from escaping
downward. I wish Angie?s List allowed me to post pictures. The ball of debris
was solid as a rock! I felt around inside the gutter from below with my
fingers. There was so much gunk in there I couldn?t get it out. I managed to
take some spare Romex electrical wire and fished most of it out. The amount of
debris I was able to clear easily fit into two regular sized sandwich bags!
There?s no way LeafFilter?s installation team cleared out the gutters/
downspout when they performed their installation.
 
I?m writing this to caution any consumer thinking about
purchasing the LeafFilter system on their house. The product itself seems to be
a good product, but their installation department lacks professionalism and is
careless. Something in their warranty that says if it clogs, they?ll refund the
money?but only if the product fails. To give perspective on other products,
there?s another product out there that can be installed by the consumer. It is