Sears Carpet, Upholstery & Air Duct Cleaning

In compliance with our townhouse association, we need our dryer vents cleaned every 2 years.  The technicians (Dan, Richie and Mike) arrived and cleaned our dryer vent from the outside of the house to the inside of the house in the laundry room.  They did a very thorough job. 
In addition, they also did air duct cleaning throughout our house and coil cleaning.  This cleaning helps your AC and heating system run cleaner and more efficiently.  When I called to schedule the appointment, I was given a lower estimate over the phone for the vent cleaning.  However, once the technicians came into the home and counted all our vents (which were 24), the estimate was much higher than we expected.  They called the office and did give us a lower price since we had our dryer vents cleaned and were repeat customers.  The charge was the original agreed upon $89 for the dryer vent, $295 for the coil and air filter and $299 for the additional vents.  With tax the total was $682.66. 
We were very pleased with the work that was performed.
 

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FANTASTIC JOB. I was hesitant at first b/c I'm not a big fan of Sears, and I wasn't able to schedule a time frame on the internet, however, customer service called not long after I first scheduled the service on the internet to set up a time. Then they called the day before the appointment to give me a more accurate idea of when the guys were coming within the service window. Customer service was very friendly and professional, and very responsive to all questions. The two guys who showed up were right on time - to the minute, friendly, professional and fast! Less than 45 minutes for the whole house. They didn't push hard to up sell me like I've had so many other carpet cleaners do, and in fact when I indicated I did want an extra service that I hadn't originally scheduled, they were very clear to tell me how much it was and exactly how it would work and help. But the bottom line is this: I've used other large chain carpet cleaners and some local guys, and I've NEVER been as happy with how clean my carpets look than when done by Sears!

They were a little misleading, they should have put it out there that you need to clean your air handlers before you clean your air ducts. Which will cost you a lot more money. Think of your air ex-changers in your house as vents too. I did not realize that all these vents were included, when you have never done this before, add those others vents in as well. The man was very nice and professional that came out. However I felt that should have asked some more questions and communicated the extra cost before hand.

In compliance with our townhouse association, we need our dryer vents cleaned on a regular basis. The technicians arrived on time and cleaned our dryer from the outside of the house to the inside of the house in the laundry room. We were impressed with this because previous technicians cleaned the dryer vents from inside the house to the outside of the house. Sears Air Duct Cleaning technique appeared to be more thorough.
In addition, they found that our bird guard was in need of replacement and they showed us (without us having to ask them) how the bird guard had deteriorated due to weather and heat conditions. They ordered the new bird guard, appropriate for the size of our vent, and came back within a week to replace the old bird guard with the new one.
We were very pleased with the work that was performed.

see description of services. It is not easy to not have a working refrigerator in your kitchen

wish I had asked the serviceman to include some object of mine in the pictures he took of the coil. This would permit me to feel that what I saw in the pictures was actually mine.