Taitco Inc

Quality job. New roof installed in 2 1/2 days, very quickly. Excellent workmanship

unknown

The work was performed extremely well by highly trained and experienced roofers. The skylights are above a bathtub, in a hard to reach area, so the workers had to be careful not to damage the tub, walls, tile and other windows during the removal of the old skylights and the installation of the new ones.  The work area was left clean and in perfect order after the job was completed.  Although I checked "Good" for prices, we did not do a cost comparison when we selected Taitco to perform this job.  We have used Taitco for many years and are very happy with the quality of the service we receive. That said, I believe that we paid a very fair price for an excellent job from a company that has consistently provided outstanding service over the years.  We will continue to use Tatico in the future.    

I had called multiple contractors to get estimates some never returned my call others never showed up.A few that did show up either did not respond afterwards or I did not care for them. Mike who is the foreman for taitco was very punctual and responsive. He always returned my calls or called when he said he would. He did what he said he was going to do and kept his word. In a world where credibility is limited at least by my standards it was a pleasure to deal with Mike. Taitco workers where Professional and did a great job on getting my house back in shape. They where in and out in 3 days and Mike kept in contact all along the process. Thanks to Mike and Taitco for a job well done.

Everything went well.

unknown

Work done as requested, promptly. desired results achieved. No more leaking.

They are very good and able to work on older and slate roofs but also very expensive.

They're the best of the best. When the man finished the work that we had asked for, he told us that in a couple of years we would need a roof but he didn't say today we needed the roof like the other guys said. We had new additions on our house. It won't leak all the time. It will depend on the rainstorm and which way the rain was blowing. He had a guy come out here. It wasn't him who did the work. He had a worker come out and did it. His worker told us that we're due for a new roof in a couple of years. They charged $600 compared to everybody else who would charge us $10000. They did a great job. They came out and took care of what we wanted taken cared of instead of having a new roof at this point in time. No more leakage and no more problem. They did a great job. They're good guys. They came out and did the job fast only for one day. Their quality is an A+.

Prompt, reliable, did excellent work. Returned at no charge for minor adjustments. Not the cheapest, but it was worth the extra money in primary quality and in keeping their guarantees. We worked with Mike who has consistently stood by his work. Would use them again.

Fine except it took almost a month from the time they came out to look at it to finally getting it fixed. I used them 2years ago for a leak also and they were more responsive then. I don't know if they were too busy with big projects this time.

One Word "Perfection"

1) Communication is A Plus

2) Knowledge is A Plus

3) Work Ethic is A Plus

4) Pricing was A Plus

5) Would always utilize this company again for any future work.

Overall, Tait was extremely professional. Spencer Tait took the time to understand what we wanted, kept in touch to keep me apprised of progress, bent over backwards to try to get our (very minor) permits through approval when our town's construction officer was out on sick leave for a few months, and worked longer hours and weekends to try to meet a deadline (we were moving into the house). Much of the work took place during the Superstorm Sandy period, when they were swamped with emergency calls, so the fact that Spencer kept in touch with me throughout was particularly admirable.
Their on-site lead carpenter, Pete, was just outstanding. His attention to detail was everything we could hope for. The one major issue we had was with the tile subcontractor they used (a well-known tile company in Cherry Hill). I won't speculate as to where the breakdown in communication happened, but issues with the tile subcontractor utlimately led us to have to choose between getting the tile we asked for (which required special ordering -- something I had communicated up front many weeks earlier), and being able to move into our house (only has one bathroom). Utlimately, we begrudgingly picked another tile. We also had multiple issues with the tile installation. To Tait's credit, every time I asked them to come fix something with the tile, they did. But the tile situation caused a lot of drama that I did not expect given Tait's reputation (and the repulation of their tile subcontractor) and the premium I felt like I was paying for excellent service. All that said, we would definitely hire Tait again to do work on our house, unless the work involved tile (I'm too scarred from this incident to trust their subcontractor again).

Tait's representative arrived at the appointed time, inspected the roof and identified the problem as a cracked/defective pipe collar. The pipe collar was replaced and the area cleaned up all within an hour or so.
I was very impressed with the service provided to me by Tait Roofing. I would not hesitate to use Tait Roofing in the future.

They were very reliable. They were the most forthcoming about what they cost and the extent of the project was. I liked the way they finished the job. They were clean and it's an excellent roof. They did what they said they were going to do at the price they quoted. They were right on time and finished the job on time.

I would defiantly give them a good review. They are really nice and give you a lot of information. They were very neat and it worked, I haven't had any problems since.

They showed up on time and did good quality work. The carpenter did good work also and I was happy with the end result. The owner, Larry Tait, would stop in and see how the project was going. If I had to call him about something, he was quick to respond. I made a couple of last minute changes and he responded to those requests well, as well.

Bit of a slow start due to weather, etc, but once started, the guys were there every day. There was a roofing crew, and the woodworking crew. One of the guys was my contact if I had any questions, and he would update me or check in with me almost daily. They were very professional, but also friendly. The site was cleaned up every day. The roofing crew was careful not to leave the roof exposed, in case of bad weather, as it was much too big to do in one day. If anyone had a question on how to proceed (as in when they found damage worse than expected), they brought me out to show me and check what I wanted done. If they had suggestions (which I wanted) they were not afraid to offer their opinions, which I appreciated. Also, Larry Tait followed up afterwards to make sure I was satisfied with the work that was done.

.

Great!

Excellent service. Nice professional job. Everything done in a timely manner and as quoted.

Tait roofing was the first roofer out of three who could figure out what was wrong with my roof. He tried to go the cheeper route but that didn't work. All the other Roofers told me it was going to cost tons or even thousands. Tait Roofing found where the water was coming in after putting a hose on the roof, none of the other's did that. He was practical. He came out and fixed the spot all in a day. They are a half and hour away and they still come down.

Our kitchen roof has been leaking on and off for 18 months, after a new roof put on, after 2 other roofers came out and "fixed it." Mike with Tait Roofing thought it was simply that the gutters weren't cleaned out, so he cleaned the gutters for free and asked for updates after the next few rains. He explained what the next step would be if that didn't work, but it did! It did take a few days for the call back after my initial call, but he came out the same day.

I called Tait because I was missing some shingles on the roof. Mike called me back to discuss the problem and I also mentioned that I was concerned about a possible leak from a vent. He came out in a couple of days and went up on the roof and assessed the problem. He informed me that there were shingles missing and that most of my vent pipe collars were damaged or cracked. He also asked me if I had had a change to my air conditioning unit. I informed him that the builder had erroneously put in the wrong type of system and had to change it. He informed that the had done a terrible job on the roof vent and offered to repair that as well. He came out within a week, completed the work and mailed my bill.