Additional DBA - CertaPro Painters Ltd. Independently owned & operated. Residential & commercial services.
Interior & Exterior Painting. Deck Refinishing. Fence Staining. Light Carpentry. Power Washing. Popcorn Ceiling and Wallpaper Removal.
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
7% | ||
4% | ||
4% | ||
4% |
JOB WENT VERY WELL. MY WIFE CAN FIND FAULT WITH A SAINT AND SHE HAD NO FAULTS ANDLOVED THE JOB,THE COURTESY OF THE PAINTERS, MARK THE OWNER CAME TO OUR HOUSE AND GAVE AN ESTIMATE AND IT WAS ACCURATE. I MADE A CHANGE WHICH WAS TO PAINT THE INSIDES OF THE CLOSETS AND IT WAS NO PROBLEM, I WILL HIRE THEM AGAIN TO DO MY LIVING ROOM. PRIOR TO GETTING CERTA PRO I WAS RIPPED OFF BY MICHAEL'S PAINTING AND ANGIES LIST RECOMMENDED DEREK DEVITO. HE CAME TO OUR HOUSE BUT DID NOT SEND ME AN ESTIMATE AS HE HAD PRMISED. HE HAD TOO MANY JOBS PROBABLY. THAT EXPERIENCE MAKES ME STEER AWAY FROM INDEPENDENT CONTRACTORS IF I CAN AVOID THEM.
."On behalf of everyone at CertaPro Painters, we would like to thank you again for your business. We have found that most of our business has come from referrals of satisfied customers. We are one of the largest residential painting companies in North America because we are dedicated to quality work done efficiently, while keeping you informed along the way. If you or anyone you know has a painting need, we can be reached at our office or they can e-mail to set up a complimentary, on-site estimate. We offer convenient day or evening appointments throughout the week. If your business location needs some maintenance painting or freshening up, we've found that the summer or holiday weeks when many folks are taking their vacation days are a great time to do office painting! Schedule now to reserve your time. Thank you for your business and we look forward to working with you in the future."
"Dear [member name removed], It is regrettable that you feel as you do toward CertaPro. Our customer satisfaction index of 98% indicates otherwise, and many of our customers would and do refer us to their friends and acquaintances. Regarding the project in question, we received your contact information on Thursday, August 15th; we called and left a message on Monday, August 19th and again on August 21st. We scheduled the job for September 5th. We make every effort to contact our prospective customers in a timely manner. We consider each customer important to us and we strive to provide the personalized service that makes us different from other painting contractors. Our customers are given a starting time window between 8:30 and 9:30 am. The time is approximate, since it is hard to predict traffic volume on any given day. In this case however, we arrived 15 minutes early and tried to contact you to let you know. By the time you returned our call and after waiting a fair amount of time, the crew decided to move on to the next job. It is customary for our crews to do this to avoid having to charge for the additional time. At the end of the first day, the crew and your husband scheduled the 2nd coat and clear coat for the next day, later in the evening. The crew could not, and did not, give him an exact time line. Your husband assured the crew that it was acceptable. When you called about the time they would arrive that night, you were given an option to hold off until the next morning or have them return that evening, as previously scheduled. You opted for that evening. The job was completed on Friday, September 6th. We at CertaPro make every effort to meet the needs of all of our customers and feel that we have done so regarding your project."
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