Family owned & operated. Award winning. Liftmaster Pro Vantage Dealer, Clopay Authorized Dealer.
Installation & repair residential garage doors & electronic openers.
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"Thank you Mr. [member name removed]. I will pass the messages along to Jim and his son Josh."
Bauer was one of two estimates we got. Basically found them due to their reputation here on Angie's list. I would certainly say that it is well deserved. The scope of the work was basically the same as what the other estimate was suggesting. Bauer's price was a little lower but I did not feel that I would be taking a risk with quality. We ended up wanting some fairly basic white doors, no windows. Jim talked me through his suggestions and even made some additional safety recommendations that I wasn't aware of, that he included in his basic price package. He recommended a very good motor and offered the model with the battery backup, which I didn't even know about, and ended up getting.
My wife let them in in the morning and by the time we got home, everything was done and clean. The doors are great. The one with the new motor is almost silent. Can't believe it really. All remotes and door key pad worked with no issues. A month later and I have not had any issues at all. Very happy with the whole experience.
Update: A couple weeks ago, the motor that they did not change out (but installed a new door on) started having an issue with it's upper stop limit. I tried to make the adjustment and resolve it myself. I was not successful and it continued to hit the upper bolt. I gave Jim a call and he sent someone out that same day. Came home and it was resolved. No problems. Great Service. Thank you so much!
"I am sorry if we came across as not wanting your business that was never our intention. Roughly one half of the customers calling for pricing on new doors are asking for the quotes over the phone. Our standard procedure is to give the customer an approximate price and explain for firm pricing we need to come out for a free estimate. MaryLee Burtis"
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