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Tosone Electric Inc
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Our highly skilled and professional electricians provide services meeting the highest standards of reliability, quality and safety. Additional phone number - (973) 332-5389. Additional address - 1285 Broad Street Bloomfield, NJ 07003.
Business highlights
Emergency services offered
77 years of experience
Services we offer
Smoke alarms, dimming systems, generators & landscaping lighting., home theater, light fixtures, telephone & data
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.743 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 5% | ||
| 5% | ||
| 0% |
Showing 1-25 of 43 reviews
Manny C.
Jan 2018
Great! Fast and professional.
Response from Tosone Electric Inc
"Thank You!"
Librada S.
Jul 2017
Excellent. Very efficient and nice young man. Explained problem and showed how to take care of manually resetting circuit breaker in the future. Inspected faulty light fixture and changed the bulb. Light has been working with no problem since. Keep up the good job!
Response from Tosone Electric Inc
"Thank you!"
Nancy P.
Mar 2017
I have nothing but good things to say about Dominick and his team. Dominick responded to a phone call quickly and, within in a few days of our meeting, had a detailed and accurate proposal for the work I wanted. More importantly, he listened to my needs and came up with a plan that worked for our new living space, and he moved existing equipment to another spot to save us money. When we had changes on the fly -- another light switch, for example -- his team made it work seamlessly and the extra charge was extremely fair. This is how I know I've got a good contractor: His team added an outlet and moved the messy wires for our internet connection without charging me or, for that matter, even telling me. It just got done. Again: I look forward to hiring Dominick and his team in the future.
Response from Tosone Electric Inc
"I am glad my team & I took care of this basement job for you so you can enjoy using your basement with nice new lighting & no extension cords running everywhere. Thank you very much for this review as we take pride in our work & are grateful when customers can write about there experience. Talk soon. Dominick"
Michaelene S.
Feb 2017
Job well done!
Response from Tosone Electric Inc
"Thank you!"
LINDA C.
Feb 2017
Fine it was great, everything has worked fine since they came.
Response from Tosone Electric Inc
"Thank you!"
Geff G.
Jan 2017
I was given a quote for several items throughout my home which included a 10% discount that was offered on their site. The workers were here for 7 hours total (not including their 2 hour lunch break) and there were a few extra items including 2 dimmers and special size recessed lighting that the worker informed me would be extra and we agreed to. When I was given an invoice it was a few hundred more than we discussed and the extra charges were supposed to be minimal. The worker told me to call his boss Dominick and I mentioned the price was much higher than we discussed, even with the extras. He immediately had an attitude and told me I was trying to nickel & dime him and that his workers spent 10 hours there (again it was 7 hours, and the quote was a flat fee, so the time is irrelevant). After some back & forth he realized he forgot to include the 10% discount, but rather than admit he was wrong, he continued with his attitude and talked down to me as if I were an idiot which I really did not appreciate. There was also a ridiculous markup on the extra charges but nothing I could do about that. When I said I would be paying by credit card, he told me he couldn't honor the discount because of credit card fees (I run a business also, that's the cost of doing business). I told him he didn't mention that I would have to pay by check when we spoke about the discount, and he said "well you didn't ask". Had it not been for his attitude, I wouldn't have felt it necessary to leave this review, but warning to others - double check your invoice for "accidents" & be aware that discounts don't apply when using a credit card.
Response from Tosone Electric Inc
"Okay [Member Name Removed] where do we start......I had a very nice conversation with your wife about the work that had to be completed and gave her a rough estimate over the phone based on what she was telling back in November because she wanted to make a decision ASAP. Therefore I asked her a few questions of the type of job, room sizes, attic access above the living room etc. so I could give her an idea of costs since we do this everyday, so she can discuss with (you) her husband. After I guess 2 months goes by she called me back to say she wanted to move forward with the work probably after getting other quotes but I guess because I am a nice guy, very reasonable, & nicely took my time to talk to her on the phone and explain anything she asked me is probably why you guys choose Tosone Electric. We have been working in this area & satisfying customers since 1948. I don't appreciate you going on AL and bashing me & my crew for the hard work they did for you and going out of there way to make sure they didn't leave you with a mess or any holes as there was no attic access like described in your living room during our phone conversation. Taking there lunch & having to get more parts to complete your job correctly was why there were not at your house for 1.25 hours according to the vans GPS. Than during our phone call upon paying my guys & discussing the extras, you said that your wife told you I said 10% discount on top of a 5% discount plus you can use a credit card that charges me 3% fee. Never had a problem with this before (or my attitude as the other reviews show) & it just seems like a type of guy that wants good, quality, honest work for nothing & that is not how anyone can run a business. Sorry for the misunderstanding in your house hold about costs & payment. Maybe next time you should be the one making the calls & getting prices if your handling the job & payment. All i know is you said numerous times to my guys how nice of a job they did, which you neglected to state in your review, which I know is true because i get numerous calls & letters thanking me for our quality of work from myself & my crews. I do want to apologize if you think I got nasty with you on the phone, I did not think I did. I am getting a bit nasty now cause your jeopardizing the integrity of my company. Good luck in your future endeavors! Dominick"
Mary F.
Oct 2016
Very well. he service professional managed to get those lights back on even though it was not straightforward and he had to figure it out.
Response from Tosone Electric Inc
"Glad you were happy with our service & thank you for the truthful review!"
Mayank S.
Jul 2016
unknown
Response from Tosone Electric Inc
"Thank you!"
Martha M.
Mar 2016
unknown
Response from Tosone Electric Inc
"Thanks for the review & glad you were happy with our services!!"
James P.
Mar 2016
Perfect, no issues. Fair pricing.
Response from Tosone Electric Inc
"Glad we were able to complete repairs and you were happy with our services. Thanks Dominick"
Susan V.
Feb 2016
Electrician called to let us know he was a few minutes behind schedule which was fine! Courteous and completed the work within am hour - would use again.
Response from Tosone Electric Inc
"Thanks for the great review [Member Name Removed]. Glad we were able to get the job completed for you in a timely manner. You have our contact info when you need us again. Thanks again, Dominick"
Melissa K.
Feb 2016
unknown
Response from Tosone Electric Inc
"Thanks for the review. Glad you were happy with our service and we were able to complete the work requested. Please contact us again in the future for any electrical needs."
Ryan T.
Jan 2016
great
Response from Tosone Electric Inc
"Glad we were able to order those custom sockets and get that chandelier working again. You have our contact info when you are in need of us again. Thanks, Dominick"
Albert C.
Jan 2016
unknown
Response from Tosone Electric Inc
"Went to your house more than once so obviously you were happy with our work. You got upset when the bill for replacing outlets was $450 and you didn't understand why. Well, when I explained to you how we had to re-wire all outlet and switch locations because it was an unsafe condition and I showed you the issues. You said go ahead fix whatever it is to make it safe. After we left, everything was working, and said we would touch base to get you on schedule to complete panel upgrade and last outlet (which wasn't paid for yet) you then sent me an email stating you feel like I over charged you and you will get back to me on scheduling panel. Then a month later I get an email from you stating that you are going with another company to do panel and can I mail you the plates that were missing. As we communicated very well and not sure what had happened as Tosone is fair and honest which I knew you felt comfortable with our work as you thanked me 100 times. Don't go on Angie's List and bash me. Nice try! Good luck with other company and wish you good health and happiness in future. Dominick"
Morriseen B.
Nov 2015
The guys were nice, but they had no idea what the Deal included. They asked "What do you want us to do?" They had no idea what that was. I actually had to go upstairs into my files and pull out the print out. He said they could do the Electrical Inspection but they would cost extra.They said the wording should say "And/ Or". They said that it was "Angie's List wording" and that Angie's List had mis-worded it. They did install a light. It was a very easy fix, they just connected the fixture to the wall. I was really interested in the electrical inspection. The house is really old, and I've had a lot of electrical work done and I just wanted the inspection that was offered in the deal title.
Response from Tosone Electric Inc
"Sorry for the confusion as it does state in deal includes up to ONE hour labor. I contacted Angie's List to correct this as it seems to be misread by customers. We installed the lighting you asked and fixed another light. When we arrive on site we ask all customers what is it that you would like completed today. An install or an electrical inspection because every job is different. Hope you have a clear understanding how this works and that no company's extra time is FREE. Once again sorry for confusing and your misunderstanding of promo! Happy Holidays!!"
Tony H.
Nov 2015
The guys at Tosone were punctual and very professional. They solved my problem and worked very efficiently. I would definitely use them again.
Response from Tosone Electric Inc
"Happy we found the issue and was able to explain to you about the older panels that need to be replaced. Hope to work for you again in future. Dom"
Deborah M.
Oct 2015
unknown
Response from Tosone Electric Inc
"Thanks for the review. Glad our technicians were able to complete all repairs and installs on your punch list. You have our contact number if you need us again in future. Thank you, Dominick"
Mike T.
Oct 2015
He was easy to talk to and did not talk "contractor" talk and gave some practical advice.
Response from Tosone Electric Inc
"Glad all went well and we were able to repair your electrical issues. Anything else we can help you with in future please contact us. Thanks Dominick"
Steven S.
Oct 2015
Excellent! Prompt service and very courteous. Professional all the way! Reasonable prices and highly recommend. I paid for labor and provided the materials.
Response from Tosone Electric Inc
"Glad everything went smoothly and we were able to install those new outlets at the location you chose. Anything else we can help you with in future just give us a call. Thanks Dom"
Marcia G.
Sep 2015
unknown
Response from Tosone Electric Inc
"Thanks for the review but the additional charge was for extra time and having to replace the MAIN circuit breaker in the house which was defective. As always Tosone is fair with pricing, honest, and dependable. Hope we can serve you again in future."
Mariett T.
Aug 2015
Attempted to do the job the easy way by anchoring a conduit to the wall rather than cutting the plaster . I expressed my disappointment. He then said I would have to cut the plaster. Well that is what I expected. The job was completed to satisfaction but I did not appreciate the electrician's approach and,waste of my time.
Response from Tosone Electric Inc
"Technician explained in beginning that the plaster would have to be damaged and at first customer said no until you saw the conduit installed etc. Tosone then removed all the conduit and installed it in wall as requested with not charging custiomer for the time that was spent on conduit install which is very fair. Tosone takes pride in our work and we don't cut corners and do what it takes to make all customers happy as you can see from past reviews. Sorry for the misunderstanding and hopefully we can continue business in the future"
Mohit K.
Jul 2015
I shifted to new home and found that some of the switches aren't working, Don was able to find how the circuit is connected and find the fault in wiring. He has all the tools handy in his van, including some of the switches which needed to be fixed. I will definltly use his service next time there is some fault.
Response from Tosone Electric Inc
"Took some time to troubleshoot your problem but we never give up. Lazy previous electrical install was the cause of losing power to the master bed/bath. Glad I fixed the issue and you were up and running again. Any other problems or repairs you have Tosone number."
Lilian C.
Jun 2015
We use Tosone Eletric once before, again they work to my expectations, very professional and dedicated.
They re-route an electric connection in the second floor and attic, also cancel a connection in my basement that
was install illegally by previous owner.
They re-route an electric connection in the second floor and attic, also cancel a connection in my basement that
was install illegally by previous owner.
Response from Tosone Electric Inc
"Glad you were happy with our services again and we found that illegal wiring which needed attention right away."
Joy M.
Jun 2015
.
Response from Tosone Electric Inc
"All repairs went well and new lines were added for cable modem in office. Glad you were happy with our services."
Alison F.
May 2015
He was very professional and helpful.
Response from Tosone Electric Inc
"Glad we were able to get that inspection completed and repair unsafe light in garage."
Licensing
State Contractor License Requirements
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FAQ
Tosone Electric Inc is currently rated 4.7 overall out of 5.
Tosone Electric Inc accepts the following forms of payment: CreditCard
Yes, Tosone Electric Inc offers free project estimates.
No, Tosone Electric Inc does not offer eco-friendly accreditations.
No, Tosone Electric Inc does not offer a senior discount.
Yes, Tosone Electric Inc offers emergency services.
No, Tosone Electric Inc does not offer warranties.