Roof 4 Roof

"We appreciate your kind words and feel glad our team has exceeded your expectations! We'll stick around whenever you're ready to improve your properties Mr. W Have a wonderful day."

"Mrs. [Member Name Removed], our entire staff appreciates the time you've taken to give us a review, and hope to serve you in the future whenever you are planning another exterior improvement in your property. Thank you very much!"

"Hi [Member Name Removed]! our entire staff is grateful for such a kind review. We're glad to meet your expectations and hope that in the future you count on us if you have any upcoming projects around your property! Thank you very much"

"Hi [Member Name Removed]! thank you for taking the time to review us, we know our customers and busy and treasure that you've taken the time to feedback on your experience. We are sorry to read, that you have a complaint, no matter how tiny it seems, let us know if you'd like us to stop by and fix it by calling us at 866.921.8004. Thank you!"

"Mr. [Member Name Removed], we appreciate the time taken to review our service. Thank you very much for trusting in our contractors!"

"[Member Name Removed], it has been a great pleasure for us to provide you with the ideal solution for your situation. Over the years, we have learned to handle difficult problems starting with taking care of the little details that make a big difference. Thank you for trusting us with your roof! For any type of problems or improvements you might have around your home-property/business ... count on us!"

"Mr. [Member Name Removed], unfortunately, due to receiving over 1000 calls in one week after the recent series of storms, we were delayed in sending out some of our proposals. We wholeheartedly apologize for that. However, we always strive to do our best for our clients."

"Woohoo! We appreciate such a great review and are glad you counted on us to handle your projec, [Member Name Removed]! Hoping to serve you whenever you're planning on starting any kind of improvement around your property."

"Woo hoo! We're glad you've valued our work, [Member Name Removed]. Thank you for trusting your project with us! As you know, we'll always here available anytime you require a property improvement."

"[Member Name Removed], we've enjoyed reading your review and hope to serve you in the future on any kind of project you have around your property. Thank you!"

"[Member Name Removed], we appreciate your kind words and hope to be there again when you need us. Thank you for trusting your project to Roof4Roof"

"As Mr. [Member Name Removed] admitted, he chose our company because of our impeccable reviews and reputation. And we lived up to that reputation in this case, as well. Unfortunately, not every project can go as smoothly as we hope. As I often say, “I can’t promise that nothing will evr go wrong, but I promise that we will always make it right.” During any roofing or construction project, there are a lot of variables and moving parts (workers, materials, debris, neighbors, weather, etc.)  To expect nothing to ever go wrong is unrealistic. As was stated, I personally and immediately handled every concern that Mr & Mrs [Member Name Removed] had. For example, regarding debris in the neighbor’s yard, which we cleaned on 2 different days, there was NO WAY ON EARTH to prevent it. Their 100 year old paper that was underneath their tiles had turned into soot and was flying all over the [Member Information Removed] on a very windy day. All that had to be done was some light pressure washing to the neighbors patio and after speaking with her personally, she was so overjoyed with our cleanup that she told me she would refer us to others for roofing work. Yes, there was a miscommunication about the gutters that was also handled quickly.  Regarding the chimney soot, in nearly 30 years, I’ve never had debris and soot fall down the chimney into a living room as was described. It must have had a missing damper inside the chimney which would have prevented that. Again, we offered to clean it IMMEDIATELY but the client declined and opted for a credit instead. Finally, regarding the demolition of the chimney, THE CUSTOMER AUTHORIZED US TO DO IT IN WRITING. Again, we immediately responded by opening up the roof and rebuilding the chimney for FREE, even though he authorized us to demolish it. I could say a lot more in response to this review but prefer to be as professional as possible. Freedom of speech on the internet is a great thing but, my mother used to say, “There’s 3 sides to every story: yours, mine and the truth.” Chuck Anania, CEO & Founder"

"Hi [Member Name Removed], it was a great pleasure to complete the gutters project! Thank you for your kind words and for taking the time to share your experience working with us. We appreciate that your purchase is helping another family in need with free home assistance! ?"

"Thank you for the great review. We would be grateful if you also share your great experience here: https://g.page/Roof-4-Roof-Carlstadt/review?gm and with your friends and neighbors. We wish you and your family a very blessed Holiday Season."

"Thank you so much for taking the time to leave this excellent review. We're are always here when life happens, have a great thanksgiving day!"

"Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. Please let us know what we can do for you in the future."

"We truly understand your frustration Mr. [Member Name Removed] but your situation was very unique, and typically the vents themselves do not fail. However, in your case it did. I am glad we were able to finally resolve the issue and look forward to being service to you in the future."

"Unfortunately, in our field, many competitors under priced their proposal and fail to give clients the full scope of the work needed because they want to make a quick sale. Our approach is much different and we prefer to give a comprehensive proposal and to the job right the 1st time. Obviously this client never hired us and has no REAL experience with our company. Please feel free to contact me directly, at 973-262-0467. Thanks"

"Obviously, we are surprised by Ms. [Member Name Removed]'s response since we completed work for her quite a while ago and never had any complaints. She actually called for us to do possible additional work but was possibly turned off by our slightly higher pricing due to increased insurance and overhead costs. I can assure you that our installers know how to install slate, shingles, or any other type of roofing product since roofing is our primary business for nearly 30 yrs. I have personally reached out to Ms. [Member Name Removed] to see if there is anything we can do to keep her as a happy customer but have not received a reply. With over 15 million square feet of roofing and siding installed, we are certainly leaders in the roofing industry in Northern NJ."

"We really appreciate your review. We're here for you anytime."

"We really appreciate your review!! We're here for you anytime."

"Thank you very much!"

"Thank you very much!. We're here for you anytime."

"Thank you very much!. We're here for you anytime."

"Thank you very much!. We're here for you anytime."