Long Hill Auto Services, Inc.

Auto Service, Auto Tires, Auto Glass,

About us

Our number one goal is customer satisfaction! This is done by out performing our competition and treating each person as an individual client. We strive to have the highest quality customer service in our industry, while maintaining the highest quality of workmanship. *FREE* Long Hill Auto offers free air! An Auto Inflation Station is available 24 hours a day, 7 days a week. Try finding another shop that offers free tire inflation! Those days are long gone, but not at Long Hill Auto. Computerized Automotive Center 4 Full Time ASE Certified Technicians 24hr Roadside Service and Towing Pick-up/Delivery service for customers in the local area Foreign and Domestic Cars Digital 4-Wheel Alignment (Done on Premises) using the finest equipment available today. Click here for more information on this state-of-the-art wheel alignment system. NJ State Inspection Services Brakes Mufflers and Exhaust Systems Air Conditioning Service Discount Tire Sale

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Towing, pick-up/delivery service, foreign and domestic cars, 4-wheel alignment, New Jersey state inspection, Carco insurance inspections, brakes, mufflers and exhaust systems, air conditioning service ,tire sale, Roadforce balancing . State of the art shop with complete automotive expertise. ASE cetificed, NJGARP, Approved by the DEP.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Kimberly T.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: BEST service! I've been bringing my cars to Long Hill Auto for 25 years. It means so much to have a shop that I trust. The owner, Bob Arlotta, runs a great, honest business. And clean! I've heard many comments over the years that Bob's is the cleanest shop they've ever seen (many of these comments from tow truck drivers and parts delivery men who see tons of shops). Also notable are Bob's contributions to the community and it's people and the many awards he's received from both national and local organizations. P.S. They have loaner cars.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sebastian E.
08/2015
5.0
auto repair
  + -1 more
Received the best price from several other mechanics. The shop is clean, and well equipped. The service was performed as specified and on time.
Description of Work: Performed oil change, replaced all belts and hoses. Flushed and replaced coolant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,406

Kim F.
08/2014
5.0
auto repair, car tires
  + 0 more
Fine
Description of Work: 2 tires wheels and rods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Arnie E.
07/2014
5.0
auto repair
  + -1 more
Had previously replaced rotors and calipers. Problems continued so they replaced the rotors again and one caliper on warranty. Breaks are now working as expected.
Description of Work: Replaced front rotors and rear caliper. Fixed emergency break.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

John Q.
06/2014
5.0
auto repair
  + -1 more
I use them readily. They are incredibly convenient. I can practically walk their. I found that they are trust worthy and thorough. The prices are not the cheapest but its worth the level on confidence.
Description of Work: Car repair.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

john S.
06/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack S.
05/2014
5.0
auto repair
  + -1 more
Went exactly as planned.
Description of Work: Replaced the engine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

craig W.
03/2014
5.0
auto repair
  + -1 more
Great experience, maybe a bit on high on price but the service was exceptional
Description of Work: Full Tune-Up and Window Seal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

james D.
03/2014
5.0
auto repair, car tires
  + 0 more
They seem fair and very honest. ?I will recommend them.
Description of Work: I used the services of Long Hill Auto Service. They do all the auto work for me there. The last time I was there was time to see and check my tires and alignment. I have been using them for probably two years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer P.
06/2013
5.0
auto repair
  + -1 more
I had an engine cylinder misfire and heavy oil and coolant consumption and what I thought assumed was a cracked engine block. And after wasting $700 to get several misdiagnosis and useless suggestions about having more testing at the Chevy dealer, I brought my truck to Long Hill Auto service. The folks there are no nonsense and they know what they are doing. They were able to tell me exactly the problem and the options to correct it (at no charge) I decided to have them pull the engine and replace it. They were able to work around my hectic schedule and even provided a nice clean loaner (unlike the Chevy dealer). When I picked up my truck, I was pleasantly surprised that they had even cleaned my truck inside and out . In fact, I almost didn't recognize it because they had waxed and buffed it. When I got home and I popped the hood to inspect their work, I was noted that they even cleaned the entire engine compartment. Several days later, I noticed that the exhaust was emitting white smoke whenever I started up the engine. This was one of the symptoms that the Chevy dealer was never able to diagnose - I brought it back to Long Hill Auto. And the next day, Long Hill Auto was able to correctly diagnose the problem - oil from the old engine block had leaked into the catalytic converter. I was traveling on business all week so the guys at Long Hill put some catalytic converter cleaner and drove it daily to burn off the oil. When I got back from my trip and picked up my truck, it was fixed. Bob was kind enough to not even charge me. If I could have given them an A+ - I would have.
Description of Work: Engine replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Long Hill Auto Services, Inc.
Thank you for taking the time to write a review. It means a lot not to just me but the whole staff at long hill auto. We are pleased to hear that you are happy with the work that was done on your vehicle. We look foreward to continuing servicing your vehicle. Sincerely, Bob and the staff at Long Hill Auto

Marty U.
05/2013
5.0
auto repair, car tires
  + 0 more
They were professional and honest when I called to inquire about a price quote for work on my Honda Civic. The inside of the shop is extremely clean. I was able to borrow their loaner car for the day. Before they started to replace the front brakes they called and recommended I replace both rear and front brakes(Rotors and Pads). I was impressed with the quality of work they put into my car repair.
Description of Work: Replaced brakes and rotated tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$855

Sharon O.
07/2012
5.0
auto repair
  + -1 more
The Best Auto Mechanic in the State of New Jersey and beyond is Long Hill Auto Service. The owner was the Napa Technician of the Year in 2009. He is so smart this guy. I know that when I bring in my car, they will solve the problem. His facility is so clean, you can eat off the floor in there. All the tools are put away in red cabinets. He is just to meticulous over there. I know I can rely that he is going to do the right thing with my car, it will run well and won't break down.
Description of Work: I just having my car tuned up today by Long Hill Auto Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$591

Gerald S.
09/2010
5.0
auto repair
  + -1 more
We have been taking our vehicles to Long Hill for quite some time and have always been pleased with the service and professionalism. Bob Arlotta is a straight shooter and lets you know what is needed to service and repair your vehicle. We were having one of our newer cars serviced religiously at the dealer and when we asked the dealer to diagnose a problem with the steering, they said there was nothing wrong. Not satisfied with their answer, we brought it to Long Hill and found it needed new struts and shocks, hoses and belts and new steering parts. Overall, the work cost over $3,000. This was after we had been paying the dealer for what we thought they should be looking for all along. Bob saved some of the parts to show us after the work was complete and we contacted the dealer to let them know. Their answer was how do you know they were your parts? Our reply was, your name was stamped all over them and we are sure Long Hill does not have a bin of used parts for every different manufacturer they work on to show people and rip them off. Well, that dealership lost our business and we will take all our cars to Long Hill from now on.
Description of Work: Front brakes, oil change, transmission service and tire rotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karin H B.
05/2010
5.0
auto repair
  + -1 more
Everything was excellent! I have been using them for several years now.
Description of Work: They did a routine oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1905 Long Hill Rd, Millington, NJ 07946


    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 AM
    Wednesday:
    8:00 PM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 PM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Auto Glass,
    Auto Inspections,
    Auto Accessories,
    Alterations/Sewing/Decorating,
    Auto Radiators,
    Home Security Systems,
    Auto Transmission,
    Auto Towing,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    Long Hill Auto Services, Inc. is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 AM

    Wednesday: 8:00 PM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 PM - 7:00 PM

    Saturday: 8:00 AM - 6:00 AM

    No, Long Hill Auto Services, Inc. does not offer free project estimates.
    No, Long Hill Auto Services, Inc. does not offer eco-friendly accreditations.
    No, Long Hill Auto Services, Inc. does not offer a senior discount.
    Yes, Long Hill Auto Services, Inc. offers emergency services.
    Yes, Long Hill Auto Services, Inc. offers warranties.
    Long Hill Auto Services, Inc. offers the following services: Towing, pick-up/delivery service, foreign and domestic cars, 4-wheel alignment, New Jersey state inspection, Carco insurance inspections, brakes, mufflers and exhaust systems, air conditioning service ,tire sale, Roadforce balancing . State of the art shop with complete automotive expertise. ASE cetificed, NJGARP, Approved by the DEP.

    Contact information

    1905 Long Hill Rd, Millington, NJ 07946


    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 AM
    Wednesday:
    8:00 PM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 PM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 AM